This site is run by customers of First Great Western, and views expressed here are our personal views. View on the forums are those of the posters which are moderated with a gentle touch, but we can (and will) take down illegal, offensive or personal material and I will correct errors of fact as and when they are brough to our attention.
Background to the Site
Apart from being a customer of First Great Western, we (the moderators) have no commercial connection with them. But we have acquired a little more knowledge that the average traveller over the last year or two ...
Personally I (Graham Ellis, main site admin) have sought to persuade First Great Western to run an appropriate level of train service, reliably, and at times people want to travel ... joining the five largest town in Wiltshire. These town are Swindon, Salisbury, Trowbridge, Chippenham and Melksham. Until December 2006, we had five through trains a day. Then all of them were withdrawn. Two "short" workings remain - they don't serve Salisbury - and those run at highly inconvenient times.
Our story on the Transwilts isn't unique - all across the South West I hear stories of higher fares, more crowded trains, less travel opportunities. And I've been asked from a number of quarters to help provide a forum for customers to talk about things - journeys, options .... and also the good and great alternatives. It's not ALL bad news, and First deserve to be given credit where it's due.
Why www.firstgreatwestern.info?
Well - I chose this domain because I want to help provide you with (and help you help each other provide) information about the services provided, or which could be expected to be provided, by First Great Western.
Accoriding to another web site """.info is a generic top-level domain intended for informative websites,""" so that makes the choice pretty obvious. And if First had wanted this domain name, they would have registered it a long time ago!
But in order to avoid any possibily of confusion, you'll see that I'm adding a disclaimer to every page that reinforces that thsi site is run by a customer, for other customers.
How can we contact the site owner?
I'm Graham Ellis, and my email address is graham@wellho.net. And I'm on the forum as "grahame". If you want to know more about me, there's a personal page at grahamellis.co.uk, and I have work pages at wellhousemanor.co.uk and wellho.net. Finally, you'll find my train campaign for the Transwilts line at savethetrain.org.uk.
Link to the coffeeshop to discuss the issues raised on this page
Pictures unless otherwise attributed or contributed are Copyright Graham Ellis - see www.wellho.info
N.B. - This site is owned and run by a customer of First Great Western and is not an official site of the
company. If you are looking for First Great Western's web site please go to
http://www.firstgreatwestern.co.uk.
If you want to know more about this site, go here.