Great Western Coffee Shop

All across the Great Western territory => The Wider Picture in the United Kingdom => Topic started by: old original on May 06, 2018, 18:50:39



Title: Not just GWR...
Post by: old original on May 06, 2018, 18:50:39
http://www.bbc.co.uk/news/uk-england-sussex-44023087

Victoria to Brighton having problems


Title: Re: Not just GWR...
Post by: bobm on May 06, 2018, 18:53:28
From that link

Quote
Passengers say there is "absolute chaos" at Gatwick Airport because of overcrowding on rail replacement services on the Brighton mainline.

Southern is advising people not to travel to the coast as there are no direct trains from London due to engineering work.

People are waiting about two hours to board replacement buses, National Rail said.

Disruption is expected to last until the end of the day and into Monday.


Title: Re: Not just GWR...
Post by: rogerw on May 06, 2018, 19:39:13
In the old days through trains would have been run via Dorking and Horsham, reversing at Littlehampton.  On the other hand, if Uckfield to Lewes was open 8) 8)


Title: Re: Not just GWR...
Post by: stuving on May 06, 2018, 20:52:27
In the old days through trains would have been run via Dorking and Horsham, reversing at Littlehampton.  On the other hand, if Uckfield to Lewes was open 8) 8)

As it happens, there are trains running Victoria-Horsham-Littlehampton-Brighton today. Just a few, though, and only this evening (and mostly the other way). I can find words on Southern's "Planned Engineering for Train Lines" page about no Horsham trains today via Gatwick, but it's not very prominent. I can see no mention of these extra trains there nor on the disruptions page.

Since Horsham's Sunday service is only via Gatwick, I would expect a replacement via Dorking to be run instead. Then even if the link to Three bridges is made via normal services, that offers a quicker alternative than along the coast.

But could these be extra trains inserted into the timetable only today following the problems earlier? They are all listed as STP in RTT. But surely no TOC could react that fast on a Sunday these days...


Title: Re: Not just GWR...
Post by: TaplowGreen on May 06, 2018, 23:28:03
https://abcommuters.wordpress.com/2018/05/06/todays-gatwick-rail-meltdown/


Title: Re: Not just GWR...
Post by: broadgage on May 06, 2018, 23:46:03
From time to time, on these forums and elsewhere, schemes to encourage leisure travel by rail are discussed, this all seems a bit pointless under present circumstances.

Brighton is a popular destination for day trips and longer breaks "avoid travel to Brighton" is the present promotional message.

The West country is also a popular leisure destination, with advice "not to travel unless your journey is absolutely essential" last Friday or on bank holiday Monday, though a "normal service" was offered today with only about 60 cancellations and part cancellations.



Title: Re: Not just GWR...
Post by: grahame on May 07, 2018, 04:01:15
From time to time, on these forums and elsewhere, schemes to encourage leisure travel by rail are discussed, this all seems a bit pointless under present circumstances.

Totally agree.


Title: Re: Not just GWR...
Post by: Timmer on May 07, 2018, 07:20:13
From time to time, on these forums and elsewhere, schemes to encourage leisure travel by rail are discussed, this all seems a bit pointless under present circumstances.
GWR’s ‘Five go on a Spring Adventure’ comes to mind.

I would suggest the railway gets its house in order first before encouraging leisure travel.

How many people saw this total fantasy in more ways than one advertising campaign, took the train (if it ran) and had an awful experience putting them off ever using the train again.


Title: Re: Not just GWR...
Post by: trainer on May 07, 2018, 08:15:37
From time to time, on these forums and elsewhere, schemes to encourage leisure travel by rail are discussed, this all seems a bit pointless under present circumstances.

After waiting til the last minute, once again I've decided not to travel by (GWR) train for my leisure trip today.  It's far too uncertain and at least if I'm stuck in my car, I have air con, a guaranteed seat and refreshments to hand and the the possibility of changing the planned route as all are permissable (if not passable  :)).


Title: Re: Not just GWR...
Post by: chuffed on May 07, 2018, 08:34:38
It takes a great leap of imagination to call a half opened bag of sugar free Werthers Originals, 'refreshments' ! ::)


Title: Re: Not just GWR...
Post by: Timmer on May 07, 2018, 09:26:46
I think what Taplow Green said a few months back that you cannot rely on the railways at weekends and I’d include bank holidays as well.


Title: Re: Not just GWR...
Post by: eightf48544 on May 07, 2018, 10:54:54
In the old days through trains would have been run via Dorking and Horsham, reversing at Littlehampton.  On the other hand, if Uckfield to Lewes was open 8) 8)

Also Christ's Hospital Shoreham via Stenying another line that never should have closed.


Title: Re: Not just GWR...
Post by: broadgage on May 07, 2018, 14:26:29
I think what Taplow Green said a few months back that you cannot rely on the railways at weekends and I’d include bank holidays as well.

Indeed, I have learnt to avoid travel at weekends or public holidays, but not everyone has the choice.
Years ago I travelled from Paddington on Maundy Thursday, and soon learned not to do that ever again. Local services may be acceptable as fewer commuters will be travelling, but long distance, no way.

And whilst I appreciate that roads and railways are not directly comparable, it is interesting to note that motorway engineering works are often postponed to avoid excessive delays to holiday traffic, whereas railway engineering works are specifically planned for bank holidays.

In the case of busy suburban commuter routes, bank holidays are in fact the best time for engineering work since traffic is much reduced.
Not so certain about longer distance routes with a largely holiday or leisure traffic though.

And in any case this weekends failures are largely down to basic incompetence.
In the case of the Brighton failure, a competently run railway would accept that if the main line has to be shut, that the diversionary route must not be shut at the same time, and moreover that FULL LENGTH trains must be run on the alternative route. NO more Southern/GTR nonsense of  "it is a weekend so we run 4 car trains, be grateful for that"

And of course on GWR we had the long running lack of basic competence in failing to recruit, train, and keep enough staff to run the advertised service. The allied incompetence of network rail did not help, but had they published train plans in good time, I am not convinced that it would have gone much better. GWR would still not have had the staff even given more notice.





Title: Re: Not just GWR...
Post by: TaplowGreen on May 07, 2018, 16:23:58
I think your final point is particularly pertinent Broadgage, for a number of weekends now the long distance service in particular has been decimated by staff shortages, no reason to assume that this would have been any different, particularly with it being a long weekend when more people would want time off.

Even allowing for no scheduled staff BBQs this weekend, there's nothing to suggest that it would have been any better.

It's hard to escape the conclusion that GWR are in meltdown, and there is no evidence, nor reason to believe that senior management is robust or competent enough to address it judging by recent performance......if you don't communicate effectively, people will have to draw their own conclusions. I'm sure most of us are.

I'd be delighted to be corrected and to have my faith restored, but I won't be holding my breath.


Title: Re: Not just GWR...
Post by: Surrey 455 on May 12, 2018, 08:49:33
I considered taking a trip to Brighton last weekend but read about the impending engineering works and was almost put off. Fortunately I realised that there were no works on the Saturday so booked tickets for that day. Had no problems with either outward or return journeys including change of train at Gatwick (GWR to Southern).

On Monday I think engineering works somewhere worked in my favour as I was able to change to a Southeastern train at Redhill* for my journey from Bookham to Hastings for only £10.60 return with Annual Gold card. (Normally about £25 I think). Avoiding London seems to be quicker and less expensive for me even though on this journey it involved 4 trains and 4 TOCs each way. Considering it was bank holiday Monday, a very warm day, with the Jack in the Green festival and Motorcycle Rally taking place in Hastings plus engineering work on the Brighton line I was worried that I may have had to stand on at least one service but seats were available on every train.

  *I don't think southeastern trains normally travel through or call at Redhill.


Title: Re: Not just GWR...
Post by: Trowres on May 20, 2018, 23:22:16
Day 1 of the super-duper Thameslink timetable:

Quote

Amended Great Northern and Thameslink service
Short-term timetable amendments mean fewer trains are able to run. Trains running across Great Northern and Thameslink are running as normal but some services may still be revised.

 

Customer Advice:
The majority of the new timetable services are in operation but services on some routes are being progressively phased into the timetable during the course of the summer.

New carriages need to be introduced to operate the service. Some of these carriages are currently stored off the network. To get them to what will be their home depots; the train operators must also move some of the existing trains off the network and switch over to the new rolling stock.

The majority of this will be done overnight prior to Monday 21 May, but it is not possible to change over the entire fleet in one weekend without risking disruption to services. The remaining new trains will be brought onto the network as the summer progresses.

How will this impact the train service?

Sunday 20 May:
The train operators have introduced the new timetable, with trains operating from Cambridge and Peterborough and other locations in Sussex and Kent directly across central London on an expanded Thameslink route.

As part of the huge logistical challenge of introducing this new timetable, the train operators are working hard to minimise the impact this will have on the busiest trains; some services however, were not initially running and this has ultimately led to some cancellations.

Weekday services:
Whilst the train operators go through this transitional period; the long term impact of all the changes they are making will enable the service to have greater resilience and reliability but also aid in minimising the ripple effect of any incidents that may occur across the network. The full benefits of the timetable change will become apparent in the coming weeks as they progressively expand the services.

Where possible, the gradual introduction will be limited to services that previously didn't run and where other services will still be available. The train operators are doing everything possible to limit the impact such as removing quieter services and providing additional replacement bus services where necessary.

The four main routes that will be gradually phased in are listed below:

    Peterborough to Horsham via London St Pancras International
    Luton to Rainham via London Bridge
    Luton to Orpington via London St Pancras International
    Bedford to Brighton via London St Pancras International


It is anticipated there will be significant gaps in service at Higham station, where a bus replacement service will operate linking Higham and Strood with onward connections provided by Southeastern Highspeed services to and from Gravesend and London St Pancras International.

The train operators are also working with Southeastern to provide alterative trains.

Please plan travel in advance by using journey planners and we will provide further updates as and when they are received.

I want to know more?
The train operators have been painstakingly preparing for this significant alteration to the timetables and every effort has been made to prepare for this. The train operators are currently in the process of introducing one of the biggest changes to the railway timetable since the 1970s by providing more route choices, new trains and better connections.

The train operators have had to redeploy large numbers of trains and drivers for the 3,600 services now due to run every day which is 400 more than before. This is a huge logistical undertaking that they have been working toward with the partners at Rail Delivery Group, Network Rail as well as the Department for Transport and other train operators to deliver this industry changing programme.

As part of the process to get trains to where they need to be and ensure that drivers have full awareness of and are fully trained on their new routes, there will be temporary changes put in place to allow these movements to take place. These could be revisions to the calling patterns of services and in some instances cancellations, however, where possible they aim to minimise the effect this will have by facilitating this during quieter off peak periods and also overnight when services are not as busy.

In addition to this, the national timetable planning process as has happened across the entire national rail network has been significantly delayed. Railway timetables are normally published 12 weeks in advance, however, due to the vast undertaking of rewriting the timetable from start to accommodate the large network; this was not completed for Govia Thameslink Railway until 3.5 weeks ago. Part of this process is defining the scope of engineering work to the track, which affects the deployment of trains and train crew and the access they have to train maintenance depots. This means they have had less time than normal to re-plan the driver allocations as well as the train stabling and maintenance requirements to which work is continuously on-going.

The train operators thank you for your patience and apologise for the inconvenience caused during the upcoming weeks as they work hard to introduce the industry leading timetable, in so, modernising the railway, creating faster journeys across London and creating space for an additional 50,000 passengers daily into London.

Additional Information
For more information on the New Timetable and how this will transform your journey, please visit railplan2020.com

A quick check of RTT at City Thameslink showed over 60 cancellations today (Sunday) with the reason given as "Planning Error".




Title: Re: Not just GWR...
Post by: Red Squirrel on May 21, 2018, 09:35:50
An honest question: Is this because every iota of contingency has been value-engineered into thin air?


Title: Re: Not just GWR...
Post by: eightf48544 on May 21, 2018, 09:44:14
Today programme featured Thameslink today 21st. Lots of cancellations.[

quote author=Red Squirrel link=topic=19771.msg238288#msg238288 date=1526891750]
An honest question: Is this because every iota of contingency has been value-engineered into thin air?
[/quote]

Very probably. It has been in Modern Railways that trains have to arrive at Blackfriars and Kings Cross St Pancras Thameslink in strict timetable sequence to get 20/24 tph through the tunnels.

With trains coming from Brighton and several other South/South East London origins, Bedford, Peterborough and Cambridge that's a big ask.



 


Title: Re: Not just GWR...
Post by: grahame on May 21, 2018, 10:51:30
From The BBC (http://www.bbc.co.uk/news/uk-england-44194146)

Quote
Rail disruption is continuing on a day dubbed 'Meltdown Monday' by unions after new timetables were introduced.
Govia Thameslink Railway (GTR) rescheduled every service on its Great Northern, Thameslink and Southern franchise as part of an overhaul billed as the biggest in the UK.
The operator apologised after it cancelled dozens of trains, hours after its new timetable began on Sunday.
It confirmed disruption was continuing on Monday.
Passengers in the north of England are also reporting delays and cancellations as rail routes covered by Northern, which operates services across the north from Liverpool, Manchester, Leeds, Sheffield and Newcastle, saw train times and stopping patterns change from Sunday.
The RMT called today "Meltdown Monday" said it should "spell the end of the privatised chaos on Britain's railways".

[continues]

Our "Meltdown Monday" will be Wednesday ;D 2nd January 2019, I suspect.


Title: Re: Not just GWR...
Post by: Timmer on May 23, 2018, 19:24:19
Northern aren’t having a good time of it at all or should I say their long suffering passengers aren’t with the many delays, cancellations along with the launch of the new timetables this week making the main BBC 6 o’clock news this evening.

Though it’s hard to have sympathy with a private company there to make a profit, they like GWR are having to put up with the failings of Network Rail with delays in electrification and not providing finalised timetables in good time. Where they don’t help themselves is the poor level of customer care, something we often level at GWR in our part of the world.

For more on this: http://www.bbc.co.uk/news/uk-england-manchester-44226948


Title: Re: Not just GWR...
Post by: grahame on June 03, 2018, 21:36:50
An interesting analysis for Southern -

http://delays.me.uk/


Title: Re: Not just GWR...
Post by: RichardB on June 04, 2018, 23:50:00
Here's Chris Grayling's statement in the Commons this evening and the grilling he got from MPs on all sides

https://hansard.parliament.uk/commons/2018-06-04/debates/8053C64D-817B-4041-BB61-9C445FDC599E/RailTimetabling


Title: Re: Not just GWR...
Post by: grahame on June 05, 2018, 01:39:07
Here's Chris Grayling's statement in the Commons this evening and the grilling he got from MPs on all sides

https://hansard.parliament.uk/commons/2018-06-04/debates/8053C64D-817B-4041-BB61-9C445FDC599E/RailTimetabling


Thanks for the link, Richard

From the GWR franchise area:

Quote
Stephen Doughty (Cardiff South and Penarth) (Lab/Co-op)

There could not be a greater contrast between the millions of pounds of new investment in our railways being introduced by the Welsh Labour Government and the shambles over which the Secretary of State presides. Can he explain what on earth is going on at Great Western Railway? There have been repeated cancellations, delays, trains that are understaffed with no catering services, and trains breaking down. I have spoken to Great Western Railway, to Network Rail and to Hitachi. Hitachi tells me that the Department for Transport did not give a long enough period for testing the trains, and Great Western tells me that it sold off a load of its own trains to Scotland before the new ones were ready. Will he get a grip on that situation?

Chris Grayling

The Great Western modernisation is delivering new trains and a faster service, and by the end of this year it will deliver an improved timetable. There have been teething problems with the introduction of the new trains, but anyone who has travelled on the new trains in which this Government are investing on the Great Western route will say that they are a step in the right direction.


Quote
Steve Double (St Austell and Newquay) (Con)

I welcome the Secretary of State’s statement and his commitment to investigate what has gone wrong and take appropriate action as soon as possible. Does he believe that part of the answer to ensuring that this situation never happens again is combining the operation of track and train under one operator?

Chris Grayling

Bringing track and train back together is part of the solution for the railways. I am absolutely sure that the railways are going to have to change quite a lot as a result of what has gone on, which has been completely unacceptable. Their ways of working have got to change. We are going to need a reshaped approach for the future.

Quote
Luke Pollard (Plymouth, Sutton and Devonport) (Lab/Co-op)

The Secretary of State told the House that sorting out the timetable chaos was his Department’s No. 1 priority. That is a phrase he has used before about Dawlish and the resilience work in the far south-west, which was apparently his No. 1 priority. What is his No. 1 priority, and will Northern and GTR passengers have to wait the years that passengers in the far south-west have had to wait for action on Dawlish?

Chris Grayling

The work on Dawlish has already started, as the hon. Gentleman knows. In terms of the infrastructure period that is about to start, delivering that work is, in my view, the most important capital project in the country. The most important priority on my desk now is self-evidently to get this sorted.



Title: Re: Not just GWR...
Post by: Timmer on June 05, 2018, 06:26:37
Glad to see someone raised the GW franchise in this debate. Western Region MPs seem awfully quiet about the service being offered by the GW franchise. Could it be because they are mostly Tory MPs?


Title: Re: Not just GWR...
Post by: Lee on June 05, 2018, 10:12:36
Here's Chris Grayling's statement in the Commons this evening and the grilling he got from MPs on all sides

https://hansard.parliament.uk/commons/2018-06-04/debates/8053C64D-817B-4041-BB61-9C445FDC599E/RailTimetabling


Thanks for the link, Richard

From the GWR franchise area:

Quote
Stephen Doughty (Cardiff South and Penarth) (Lab/Co-op)

There could not be a greater contrast between the millions of pounds of new investment in our railways being introduced by the Welsh Labour Government and the shambles over which the Secretary of State presides. Can he explain what on earth is going on at Great Western Railway? There have been repeated cancellations, delays, trains that are understaffed with no catering services, and trains breaking down. I have spoken to Great Western Railway, to Network Rail and to Hitachi. Hitachi tells me that the Department for Transport did not give a long enough period for testing the trains, and Great Western tells me that it sold off a load of its own trains to Scotland before the new ones were ready. Will he get a grip on that situation?

Chris Grayling

The Great Western modernisation is delivering new trains and a faster service, and by the end of this year it will deliver an improved timetable. There have been teething problems with the introduction of the new trains, but anyone who has travelled on the new trains in which this Government are investing on the Great Western route will say that they are a step in the right direction.

Or "How not to show everyone that you are in touch with the everyday passenger and their concerns"...


Title: Re: Not just GWR...
Post by: froome on June 06, 2018, 07:05:14
Is what has happened on the Oxenholme to Windermere line unprecedented? In effect, what has happened there is that due to being unable to cope with planned timetable changes, the entire service has been removed for 2 weeks, and no trains will run at all. While bustitution for a week due to line maintenance isn't unusual, complete closure for a fortnight due to inability to cope with planned changes must be unique.


Title: Re: Not just GWR...
Post by: JayMac on June 06, 2018, 07:22:25
Our "Meltdown Monday" will be Wednesday ;D 2nd January 2019, I suspect.

I suspect it'll be later than that. Possibly not until May 2019.


Title: Re: Not just GWR...
Post by: stuving on June 06, 2018, 08:50:26
Is what has happened on the Oxenholme to Windermere line unprecedented? In effect, what has happened there is that due to being unable to cope with planned timetable changes, the entire service has been removed for 2 weeks, and no trains will run at all. While bustitution for a week due to line maintenance isn't unusual, complete closure for a fortnight due to inability to cope with planned changes must be unique.

I thought the striking thing about the removal of that service is that it barely needs a timetable at all. Even if the through trains pose a problem of some kind, once the branch has been given a train for the day it can just chug up and down without even the signallers worrying about where it is. It saves one (small) train and a crew, that's all.


Title: Re: Not just GWR...
Post by: froome on June 06, 2018, 13:58:23
Is what has happened on the Oxenholme to Windermere line unprecedented? In effect, what has happened there is that due to being unable to cope with planned timetable changes, the entire service has been removed for 2 weeks, and no trains will run at all. While bustitution for a week due to line maintenance isn't unusual, complete closure for a fortnight due to inability to cope with planned changes must be unique.

I though the striking thing about the removal of that service is that it barely needs a timetable at all. Even if the through trains pose a problem of some kind, once the branch has been given a train for the day it can just chug up and down without even the signallers worrying about where it is. It saves one (small) train and a crew, that's all.

Exactly. And the other striking point is that the roads that the bustitutes will have to use are notoriously congested. I have used the Lakes bus between Kendal and Windermere a few times, and getting in and out of Kendal is a nightmare. It often loses half an hour from the timing it is supposed to be keeping to.


Title: Re: Not just GWR...
Post by: Timmer on June 06, 2018, 14:08:19
Our "Meltdown Monday" will be Wednesday ;D 2nd January 2019, I suspect.

I suspect it'll be later than that. Possibly not until May 2019.
It’s increasingly looking that way.


Title: Re: Not just GWR...
Post by: JayMac on June 06, 2018, 20:08:15
(https://preview.ibb.co/gGHQV8/FB_IMG_1528311926938.jpg) (https://ibb.co/cQoXA8)


Title: Re: Not just GWR...
Post by: TaplowGreen on June 06, 2018, 20:42:06
Has there ever been a time when the railways have been more of a national embarrassment?


Title: Re: Not just GWR...
Post by: ellendune on June 06, 2018, 21:24:44
Has there ever been a time when the railways have been more of a national embarrassment?

Yes when Railtrack shut much of the network down to check for cracks after the Hatfield Crash


Title: Re: Not just GWR...
Post by: TaplowGreen on June 06, 2018, 21:57:34
Has there ever been a time when the railways have been more of a national embarrassment?

Yes when Railtrack shut much of the network down to check for cracks after the Hatfield Crash

I'm tempted to say that was more about tragic incompetence than embarrassment, but in this current context the latter two go hand in hand.....thankfully without the tragedy.


Title: Re: Not just GWR...
Post by: eightonedee on June 06, 2018, 22:06:55
Has anyone spotted this on the BBC website, a "Reality Check" on the current Northern Rail problems -- https://www.bbc.co.uk/news/business-44356993?

There seems to be many similarities to the position in January on GWR when the new electrified timetable came in between Didcot and Paddington. Problems blamed on changes to electrification schemes, staff training and shortage difficulties.

Is the problem that too many changes are being introduced at the same time? Should new trains be introduced, and drivers trained up, before major timetable changes take place? Are there any industry insiders out there in the coffee shop able to help?


Title: Re: Not just GWR...
Post by: TaplowGreen on June 06, 2018, 22:17:24
Has anyone spotted this on the BBC website, a "Reality Check" on the current Northern Rail problems -- https://www.bbc.co.uk/news/business-44356993?

There seems to be many similarities to the position in January on GWR when the new electrified timetable came in between Didcot and Paddington. Problems blamed on changes to electrification schemes, staff training and shortage difficulties.

Is the problem that too many changes are being introduced at the same time? Should new trains be introduced, and drivers trained up, before major timetable changes take place? Are there any industry insiders out there in the coffee shop able to help?

I suspect Hopwood & his team are down on their knees in the Boardroom on a daily basis thanking the Lord that the chaos elsewhere is keeping the spotlight off GWRs wretched performance  (for the time being)


Title: Re: Not just GWR...
Post by: grahame on June 07, 2018, 06:02:42
Has there ever been a time when the railways have been more of a national embarrassment?

Yes when Railtrack shut much of the network down to check for cracks after the Hatfield Crash

I recall a bit of a problem with "Operation Princess" too (Wikipedia) (https://en.wikipedia.org/wiki/Virgin_CrossCountry)

Quote
In September 2002 Virgin Trains launched Operation Princess. This involved introducing a new clockface timetable with shorter trains running more frequently. However the new fleet suffered from a number of technical faults which coupled with infrastructure and capacity issues led to many problems. Between September 2002 and January 2003 punctuality fell to 54.1%, it was therefore agreed with the Strategic Rail Authority that certain services would be cut to improve reliability and robustness on the core network.

(http://www.wellho.net/pix/op_prin.jpg)

I don't think this sort of problem is new.  What is new is the strength of the social media which has the latest news on everyone's services - not just yours - being blasted at you all the time.  No longer is the commuter just reading the morning paper with yesterday's news - he / she is now following it on his / her mobile device as it develops.


Title: Re: Not just GWR...
Post by: TaplowGreen on June 07, 2018, 08:14:14
Has there ever been a time when the railways have been more of a national embarrassment?

Yes when Railtrack shut much of the network down to check for cracks after the Hatfield Crash

I recall a bit of a problem with "Operation Princess" too (Wikipedia) (https://en.wikipedia.org/wiki/Virgin_CrossCountry)

Quote
In September 2002 Virgin Trains launched Operation Princess. This involved introducing a new clockface timetable with shorter trains running more frequently. However the new fleet suffered from a number of technical faults which coupled with infrastructure and capacity issues led to many problems. Between September 2002 and January 2003 punctuality fell to 54.1%, it was therefore agreed with the Strategic Rail Authority that certain services would be cut to improve reliability and robustness on the core network.

(http://www.wellho.net/pix/op_prin.jpg)

I don't think this sort of problem is new.  What is new is the strength of the social media which has the latest news on everyone's services - not just yours - being blasted at you all the time.  No longer is the commuter just reading the morning paper with yesterday's news - he / she is now following it on his / her mobile device as it develops.

......which means that the railways and those responsible for their management are being held to account more speedily & rigorously for their frequent & often spectacular failings, which can only be a good thing.


Title: Re: Not just GWR...
Post by: IndustryInsider on June 07, 2018, 13:08:05
......which means that the railways and those responsible for their management are being held to account more speedily & rigorously for their frequent & often spectacular failings, which can only be a good thing.

Absolutely, but it does make comparisons with the past more difficult to make, which was Graham's point.

Has anyone spotted this on the BBC website, a "Reality Check" on the current Northern Rail problems -- https://www.bbc.co.uk/news/business-44356993?

There seems to be many similarities to the position in January on GWR when the new electrified timetable came in between Didcot and Paddington. Problems blamed on changes to electrification schemes, staff training and shortage difficulties.

Is the problem that too many changes are being introduced at the same time? Should new trains be introduced, and drivers trained up, before major timetable changes take place? Are there any industry insiders out there in the coffee shop able to help?

I suspect Hopwood & his team are down on their knees in the Boardroom on a daily basis thanking the Lord that the chaos elsewhere is keeping the spotlight off GWRs wretched performance  (for the time being)

One wonders whether Mark Hopwood and his team, along with the planners at NR, will now consider throttling down on GWR's own 'big-bang' timetable next January, and introduce changes in a more measured and achievable way?  Given the effect the far smaller GWR 'bang' from January has had on crewing and train availability, it might be a wise thing to do, otherwise we may be witnessing a Northern Rail scenario on GWR routes in six months.


Title: Re: Not just GWR...
Post by: JayMac on June 07, 2018, 16:54:52
Well, the rumours and jungle drums are already suggesting that GWR's major timetable change will slip to May 2019 for full implementation, with a possible staggered introduction from January 2019.



Title: Re: Not just GWR...
Post by: Timmer on June 07, 2018, 17:07:41
Inevitable the new timetable will delayed or staggered. The whole electrification project is so far behind the original planned completion dates what’s another six months.


Title: Re: Not just GWR...
Post by: stuving on June 07, 2018, 17:35:55
Inevitable the new timetable will delayed or staggered. The whole electrification project is so far behind the original planned completion dates what’s another six months.

But December 2019 is already a year later than the original "new" IET timetable, SLC3a.


Title: Re: Not just GWR...
Post by: CMRail on June 07, 2018, 18:51:15
The proposed timetable was Dec 17, so surely it would still run on time?


Title: Re: Not just GWR...
Post by: a-driver on June 07, 2018, 18:55:06
There’s a difference between what’s happening on GWR and what’s happening at GTR and Northen.

GWR have over 50 drivers who have completed the IET classroom and simulator training courses..... those 50 drivers need practical driving experience which is where the problem starts.  Not enough units. Once they’ve completed their classroom and simulator training Hitachi stipulate those drivers need to start practical driving within 10 days. Failure to do so means starting the classroom based training all over again.
Those who have already passed out on the IETs also need to practical driving turns to keep their competence up so those drivers can sometimes can not be taken off.
West Country drivers have now started IET training.  That’s Exeter, Penzance and Plymouth crews.  They have one, sometimes two IET units to train on between all three depots.  That’s, in the region of, 200 drivers.
The commencement of the IETs to Devon and Cornwall is likely to be put back a month.

In an ideal world, electrification would have been completed on time, units would have been delivered on time, properly tested, by Hitachi and the HSTs kept for as long as necessary.  The testing of the units should have been carried out by GWR drivers, they can replicate the requirements better than a freight driver. Unfortunately, as we know, the DfT had already decided the future for GWR’s HST and obviously the leasing companies don’t want to be in situation where they’ve got a train not earning any income.  

The DfT have not and will not question or take action against GWR because GWR can easily turn round and provide facts and figures which will highlight the current situation is out of GWR’s control


Title: Re: Not just GWR...
Post by: chuffed on June 07, 2018, 19:08:53
GTR have announced that they will be laying on buses and taxis where students are due to sit A level and GCSE exams so that they get there on time for the exam start. The last thing ANY of these young people needed is added stress caused by the railway companies inability to get their act together. Time for Northern and dare I say it, GWR to make similar contingency plans with schools and then send the final tabs to the Dft and Network Rail ?


Title: Re: Not just GWR...
Post by: stuving on June 07, 2018, 19:52:41
Inevitable the new timetable will delayed or staggered. The whole electrification project is so far behind the original planned completion dates what’s another six months.

But December 2019 is already a year later than the original "new" IET timetable, SLC3a.

Ignore that - I was thinking that date had already been delayed, I'm not sure why!

But the SLC (now SLC3b) does not say anything about a timetable in the sense of the actual train times. It defines the service frequencies, which can't be increased to meet the SLC without some quite major changes. However, there aren't the same brand new end-to-end routes that GTR had, needing a whole set of newly route-trained drivers. Hence the preparation is easier, and also the scope for gradual change to new timings is a lot greater.

The original delivery schedule said GWR should have its full fleet of IETs available on 6th July 2018 - 5 months from T-day. So question 1 is: was that ever a feasible timescale, given the first train available on MARA terms, and the end of the trainer training programme, were due on 8 June 2017?

Question 2 is about the delay in IET availability. Presumably there were at least 4 (common sense says several more) on October 16th 2017 when they started in "service". By then there were scheduled to be 20, delivered at 1 per week, suggesting a delay of 3 months or a bit less. However, what is the subsequent position? I've not seen any clear indication, but I suspect they are further behind overall, whenever the first 9-car became available.

In any case there is a question 3, to do with what else affects the conversion process - like lack of HSTs or overall driver numbers.





Title: Re: Not just GWR...
Post by: JayMac on June 07, 2018, 19:57:05
There's a (GWR, I believe) timetable planner who posts anonymously on another rail forum. He's intimated that the planned new timetable introduction is slipping.


Title: Re: Not just GWR...
Post by: TaplowGreen on June 08, 2018, 22:38:01
.......well doesn't that just take the cake.....



http://www.bbc.co.uk/news/business-44415339


Title: Re: Not just GWR...
Post by: broadgage on June 08, 2018, 23:24:00
.......well doesn't that just take the cake.....



http://www.bbc.co.uk/news/business-44415339

Chocolate cake ?


Title: Re: Not just GWR...
Post by: martyjon on June 09, 2018, 03:55:44
.......well doesn't that just take the cake.....

http://www.bbc.co.uk/news/business-44415339

Chocolate cake ?

With hi=viz orange icing too ?


Title: Re: Not just GWR...
Post by: grahame on June 22, 2018, 20:38:17
Here's an analysis of what went wrong with the May timetable change

Quote
What went wrong?

The May timetable change should have been good news, and in many cases it is - it ushers in one of the biggest increases in capacity in our railway's history, with additional space and travel opportunities for tens of thousands more passengers.  In many places, the new timetable is already delivering benefits, with 8 out of 10 trains running as planned overall.

However, in two parts of the country - across the Thameslink network in the South-East, and the Northern network across the North - there has been significant disruption to passengers.  Collectively, the rail industry made promises to passengers that we have not yet been able to deliver fully, and collectively we apologise for letting passengers down.

The timetable change in May 2018 was four times bigger than normal.  This level of change depends on infrastructure upgrades, rolling stock to be available, drivers to be trained and crews to be rostered. Under normal circumstances, such a timetable change would be a massive, complex, piece of work. However on this occasion, the challenge has been compounded by several different factors:

In early 2018, the Government accepted the recommendation to ‘phase in’ the new Thameslink timetable, which meant a major re-write of the new timetable for the South East was required.

In January 2018, completion of the Manchester-Bolton electrification project was delayed, due to unforeseen poor ground conditions hampering progress. This meant the whole of the new timetable for the North would need to be re-written. Matters were compounded further by the collapse of Carillion.

In March 2018, the already very challenging situation was compounded by a delay in the planned arrival of new trains in Scotland, meaning major re-writes of the new timetable for Scotland and cross-border services.
In addition, a number of operators made late changes to their timetables during the ‘adjustment’ phase of timetable planning.

We delivered a base timetable as planned in November 2017.  But the sheer number of changes subsequently meant that the timetable process took a lot longer than planned. This meant that train companies had less time to prepare for the new timetable, meaning specialist training required could not be completed in time for drivers to learn all the new routes, or operate different trains for operators to address all the logistical challenges.  Some operators also have industrial relations issues, with a ban on overtime or working on rest days, which has led to crew shortages as the new timetable beds in.

From Network Rail at https://www.networkrail.co.uk/how-rail-timetabling-works/


Title: Re: Not just GWR...
Post by: TaplowGreen on June 22, 2018, 21:02:47
Here's an analysis of what went wrong with the May timetable change

Quote
What went wrong?

The May timetable change should have been good news, and in many cases it is - it ushers in one of the biggest increases in capacity in our railway's history, with additional space and travel opportunities for tens of thousands more passengers.  In many places, the new timetable is already delivering benefits, with 8 out of 10 trains running as planned overall.

However, in two parts of the country - across the Thameslink network in the South-East, and the Northern network across the North - there has been significant disruption to passengers.  Collectively, the rail industry made promises to passengers that we have not yet been able to deliver fully, and collectively we apologise for letting passengers down.

The timetable change in May 2018 was four times bigger than normal.  This level of change depends on infrastructure upgrades, rolling stock to be available, drivers to be trained and crews to be rostered. Under normal circumstances, such a timetable change would be a massive, complex, piece of work. However on this occasion, the challenge has been compounded by several different factors:

In early 2018, the Government accepted the recommendation to ‘phase in’ the new Thameslink timetable, which meant a major re-write of the new timetable for the South East was required.

In January 2018, completion of the Manchester-Bolton electrification project was delayed, due to unforeseen poor ground conditions hampering progress. This meant the whole of the new timetable for the North would need to be re-written. Matters were compounded further by the collapse of Carillion.

In March 2018, the already very challenging situation was compounded by a delay in the planned arrival of new trains in Scotland, meaning major re-writes of the new timetable for Scotland and cross-border services.
In addition, a number of operators made late changes to their timetables during the ‘adjustment’ phase of timetable planning.

We delivered a base timetable as planned in November 2017.  But the sheer number of changes subsequently meant that the timetable process took a lot longer than planned. This meant that train companies had less time to prepare for the new timetable, meaning specialist training required could not be completed in time for drivers to learn all the new routes, or operate different trains for operators to address all the logistical challenges.  Some operators also have industrial relations issues, with a ban on overtime or working on rest days, which has led to crew shortages as the new timetable beds in.

From Network Rail at https://www.networkrail.co.uk/how-rail-timetabling-works/

Succinctly then, all round incompetence.


Title: Re: Not just GWR...
Post by: IndustryInsider on June 22, 2018, 21:10:15
You could have put that much more succinctly yourself, by selecting ‘reply’ rather than ‘quote’  ::)


Title: Re: Not just GWR...
Post by: Trowres on June 28, 2018, 00:49:11
Scotland's turn on Wednesday 27th June, with Glasgow Central suffering a lack of train services from late afternoon until close-of-play.

Quote
Due to multiple points failures we're unable to run any trains into, or out of, Glasgow Central High Level.

Maybe related to high temperatures? around 29C reached in Glasgow.


Title: Re: Not just GWR...
Post by: stuving on June 28, 2018, 07:43:50
Scotland's turn on Wednesday 27th June, with Glasgow Central suffering a lack of train services from late afternoon until close-of-play.

Quote
Due to multiple points failures we're unable to run any trains into, or out of, Glasgow Central High Level.

Maybe related to high temperatures? around 29C reached in Glasgow.

"Multiple points failures" just outside the high level station, attributed in one press report to the high temperatures. That's possible, in that one box of comms bits feeling unwell could do that, but then again it could be confused media messages.


Title: Re: Not just GWR...
Post by: Trowres on June 28, 2018, 08:59:40
Multiple points failures was how the twitter ribbon on the NationalRail website described it. As far as I can gather, there was a failure during the afternoon affecting some services, followed later by a total breakdown.

My personal preference would be for a bit more detail over the usual "points failure" or "signalling" messages given out.

The thread on railforums contains some criticism of communications "on the ground" at Glasgow Central.


Title: Re: Not just GWR...
Post by: grahame on June 28, 2018, 09:17:14
The thread on railforums contains some criticism of communications "on the ground" at Glasgow Central.

I happened to be in Glasgow Central soon after the problems started - to get a seat reservation rather than to travel. The thing I noticed was the very heavy presence of the BTP ...


Title: Re: Not just GWR...
Post by: broadgage on July 07, 2018, 23:30:50
The advice for Sunday 08/07/2018 is again not to travel to Brighton "unless your journey is essential" The main line is closed for engineering work and doubts exist about the adequacy of the replacement buses.

That will really help the leisure industry! And as for the oft repeated advice to "check before you travel", GTR were advertising a normal service until just before the closure.
And what about people already staying in Brighton who arrived a few days ago without any warning that returning would be "interesting"

We are often told by the railway industry that these major closures are planned far in advance and cant therefore be altered, presuming that this is true, why was almost no warning given by GTR of this closure.


Title: Re: Not just GWR...
Post by: grahame on July 08, 2018, 07:22:28
We are often told by the railway industry that these major closures are planned far in advance and cant therefore be altered, presuming that this is true, why was almost no warning given by GTR of this closure.

There are going to be exceptional closures for emergency works at short notice.  It feels at times though that short notice closures or effective closures (no trains running) have become anything but exceptional.


Title: Re: Not just GWR...
Post by: ellendune on July 08, 2018, 09:00:59
We are often told by the railway industry that these major closures are planned far in advance and cant therefore be altered, presuming that this is true, why was almost no warning given by GTR of this closure.

There are going to be exceptional closures for emergency works at short notice.  It feels at times though that short notice closures or effective closures (no trains running) have become anything but exceptional.

Depends where the engineering works are. If they are following up the temporary repairs put in place at Streatham (I think it was) that stopped trains to Victoria, then it was not planned months in advance. 


Title: Re: Not just GWR...
Post by: stuving on July 08, 2018, 23:46:17
We are often told by the railway industry that these major closures are planned far in advance and cant therefore be altered, presuming that this is true, why was almost no warning given by GTR of this closure.

There are going to be exceptional closures for emergency works at short notice.  It feels at times though that short notice closures or effective closures (no trains running) have become anything but exceptional.

Depends where the engineering works are. If they are following up the temporary repairs put in place at Streatham (I think it was) that stopped trains to Victoria, then it was not planned months in advance. 

The main line closure is Three Bridges to Brighton, hence a long bus journey, and I think it was listed on Southern's web site in May (when the problems with the Gatwick-Redhill buses were news). The March EAS lists it as Commissioning, Resignalling, and Maintenance. So no, it's not new - is there any evidence it wasn't easy to find out about if you actually needed to know?

What does seem to be missing from the advance information is a real alternative to the Journey planner. That's a good start if only one train interests you, and what they list for works by date then fills in the "how bad would it be" details. But for works that spread over many days/weekends, that doesn't help you with "I'd like to go to Brighton at least one weekend this summer - which day would be best?"

And how would you actually use this information, in practice, other than (as they do suggest too) not travelling at all?
Quote
Travelling to Brighton to / from stations between Three Bridges and London?

    A limited train service will operate in both directions between Brighton and London Victoria via Littlehampton with journey times extended by 60 minutes, taking 2 hours 15 minutes between London and Brighton.
    Customers travelling between London and Brighton are advised to use these services rather than the replacement buses.
    These trains will only operate once an hour and space will be extremely limited. Not everyone will be able to board these services.

As it happens there is another long-planned possession at Streatham Common, but it's only on the line (Streatham Spurs) from Tulse Hill, so not likely to be useful.


Title: Re: Not just GWR...
Post by: old original on August 04, 2018, 11:51:12
Old Severn bridge closed due to staff sickness....

https://www.bbc.co.uk/news/uk-england-gloucestershire-45069260


Title: Re: Not just GWR...
Post by: grahame on August 04, 2018, 12:03:22
Old Severn bridge closed due to staff sickness....

https://www.bbc.co.uk/news/uk-england-gloucestershire-45069260


A financial decision hidden in a cloak of safety, perhaps?

Quote
"If we haven't got staff members in crucial roles on the toll plaza it is not safe for our team or the drivers so we have taken the decision to close the tolls.

and

Quote
It remains open in the eastbound direction, which is not controlled by tolls.

If the toll booths had simply been left open, news would have spread and those in the know would have taken to using the old bridge not the new, reducing the fare take on the new bridge.  Couldn't risk that, could we?  Better send the drivers who would normally use the old bridge via the new, so their money can be collected anyway!


Title: Re: Not just GWR...
Post by: Timmer on August 04, 2018, 18:33:46
Old Severn bridge closed due to staff sickness....

https://www.bbc.co.uk/news/uk-england-gloucestershire-45069260

A somewhat opportunistic smug tweet earlier from GWR:
The M48 Severn Crossing is closed but GWR services from Bristol Parkway to Wales are running a good service.

Okay, let’s see how you do tomorrow on services between South Wales and London and how many are cancelled due to shortage of crew.

I doubt those who were due to travel on the Pembroke Coast Express from Pembrokeshire to London this morning would describe it as ‘a good service’.


Title: Re: Not just GWR...
Post by: broadgage on August 04, 2018, 19:41:51
Those whom live in glass houses - -

The reliability of GWR services is far behind that of the bridge crossing.
Weekends=staff shortages
Weekdays=short trains
 
Moderately bad weather, during which roads and airlines work normally, throws the railway into chaos.


Title: Re: Not just GWR...
Post by: grahame on February 26, 2019, 16:17:21
Is what has happened on the Oxenholme to Windermere line unprecedented? In effect, what has happened there is that due to being unable to cope with planned timetable changes, the entire service has been removed for 2 weeks, and no trains will run at all. While bustitution for a week due to line maintenance isn't unusual, complete closure for a fortnight due to inability to cope with planned changes must be unique.

I though the striking thing about the removal of that service is that it barely needs a timetable at all. Even if the through trains pose a problem of some kind, once the branch has been given a train for the day it can just chug up and down without even the signallers worrying about where it is. It saves one (small) train and a crew, that's all.

Exactly. And the other striking point is that the roads that the bustitutes will have to use are notoriously congested. I have used the Lakes bus between Kendal and Windermere a few times, and getting in and out of Kendal is a nightmare. It often loses half an hour from the timing it is supposed to be keeping to.

Read Christian Wolmar on "How to mess up a branch line" (http://www.christianwolmar.co.uk/2018/12/rail-869-how-to-mess-up-a-branch-line/)

Quote
'This is the story of how to mess up a branch line’ said Alan Noble of the Lakes Line Rail User Group. Except he did not use the word ‘mess’. The Lakes Line branch that runs ten miles from Oxenholme to Windermere is one of those survivors of Beeching which has prospered and become an integral part of the rail network.

[long article]

The potential of the line is huge and local businesses see it restored to its previous reliability and then to see it improve. Tourism keeps the local economy going and public transport is a key component of many people’s experience of the area. The line, though, will take a bit of time to recover as the commuters, unable to rely on the train service, have now disappeared. They will only come back if the performance improves back to the level of service offered by TPE. David Grime concludes: ‘All we want is a reliable service, and then more capacity as clearly the line will not be able to cope with the expected growth. It is not too much to ask.’

My bolding. The GWR area is in for its big timetable change this December.  Be aware and we must be very careful to have learned from the northern experience.  It is no good concentrating on getting more and faster expresses London to Bristol and London to Plymouth if you're left having to jam in the local commuter services between as best you can, irrespective of work start and finish times and the maintenance of connections on which traffic has grown.  Further posts from me on that topic over the next few days.



Title: Re: Not just GWR...
Post by: TonyK on February 26, 2019, 21:58:09
There's a very good argument in that article.

It also strikes me that Tokyo must be fairly quiet these days, what with all the tourists in the Lakes, Venice, Bath and London, to name but a few. That could be a boon - time will tell.



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