Great Western Coffee Shop

The lates edition of the customer matters newsletter is out now. It features information about the sleeper refurblishment and the upgrade of the turbo fleet and what to expect from the new timetable.
It can be found here:
http://www.firstgreatwestern.co.uk/Content.aspx?id=1827 (http://www.firstgreatwestern.co.uk/Content.aspx?id=1827)

No really useful information such as upcoming engineering work though  :(

Now what would be nice is if they refurb'd the turbos, then they might have some decent ineterior...

I can always dream.

I imagine this is next on the list after the Sprinters / Pacers

they could be doing them now in all honesty, its not like fleets intermix

More a case of fianancial stuff.

Annual expenditure will be fixed to an agreed amount, its likely to happen after April when the new financial year comes into effect.

I'm sure they'd rather put there customers before there profits.


Oh wait, this is a First Group company...  ::)

If it was the case of a "oh it's a First Group company" then why is so much already being invested in upgrades?

Stations, HST's, Pacers...

These will have all been pre planned decisions and implemented into there business plan/ balance sheet so cost can be spread to still maximize profit as much as possible...

Please don't talk to me about investing in stations after what they have done to Bath Spa booking hall and the removal of the travel centre. A complete waste of 400K in my opinion better spent elsewhere.

Absolutely,

If I were a First Group shareholder I'd be angry that they were spending my money on things that didn't help their business and which annoyed the customers and staff.

Name a business that isn't out there to make a profit?

Network rail? ;)

Is a not-for profit organisation.

And look at the F**K up's they also make!!!!

I love it when the goverment fine NR!
Why, they are fineing themselves!