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Title: Ticket Machine at Theale Post by: chineseJohn on January 11, 2012, 10:46:01 I've written to FGW (about 2 years ago) and had messages with them via twitter but nothing has been done about this.
The machine can't be used in the follow weather conditions: Sunny/Bright Light - screen so reflective you can't see any of the options very well, nightmare if you're sight impaired or elderly Very Cold - for some reason in the cold the middle part of the screen stops working, I discovered this when I had to try and retrieve a ticket I had purchased online and found the letter in the ticket reference was in the middle of screen Rain - because the machine is not under a shelter, the screen gets wet and cannot be used at all with extensive wiping down and drying, fine if it's stop raining but no good if it is raining. This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |