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Title: South West Trains short term special offers Post by: Fourbee on February 11, 2013, 17:53:00 Unlimited travel on SWT from Salisbury for ^10 on Saturday, 23rd February 2013.
More details and how to apply here: http://www.southwesttrains.co.uk/rainbowday.aspx Title: Re: South West Trains short term special offers Post by: thetrout on February 11, 2013, 18:12:24 Interesting that they're offering Weekend First for ^5 with this ticket as well. See the: T's & C's (http://www.southwesttrains.co.uk/rainbowdayterms.aspx)
But I'm wondering how they'll go about it? Charge you ^5 for every different train you're on? Or would they just do a blanket ^5 upgrade and effectively treat it as a First Class All Network Pass? Title: Re: South West Trains short term special offers Post by: Oxman on February 11, 2013, 18:22:05 England play France at Twickenham on the 23rd. Could be busy from Salisbury!
Title: Re: South West Trains short term special offers Post by: thetrout on February 11, 2013, 18:43:10 England play France at Twickenham on the 23rd. Could be busy from Salisbury! Possibly a promotional own goal for SWT then :D ;D ;) :-X Title: Re: South West Trains short term special offers Post by: swrural on February 11, 2013, 18:49:11 It was a good try but indeed could be a scrum for seats.
Title: Re: South West Trains short term special offers Post by: Brucey on February 11, 2013, 20:38:20 So your journey doesn't need to start at Salisbury, you simply need to get there between 20th and 23rd February to buy the ticket?
I don't really need the ticket anyway, as my season ticket can give me more than enough entertainment on SWT services than I care to enjoy, but it is a great promotion nevertheless. Title: Re: South West Trains short term special offers Post by: thetrout on February 12, 2013, 01:08:18 It was a good try but indeed could be a scrum for seats. Or a Penalty if found in First Class without the upgrade ;) Title: Re: South West Trains short term special offers Post by: Brucey on February 12, 2013, 06:20:50 That would be worthy of the sin bin.
Title: Re: South West Trains short term special offers Post by: Fourbee on February 12, 2013, 12:01:47 So your journey doesn't need to start at Salisbury, you simply need to get there between 20th and 23rd February to buy the ticket? That's the way I understood it as well. Might be some rucks with the increased passenger flow, but should increase SWT's turnover. Title: Re: South West Trains short term special offers Post by: Brucey on February 12, 2013, 20:03:35 On a previous promotion (at Petersfield), tickets were available without a voucher. Anyone would think they are trying to cash-in on the unaware walk-up passengers this time round.....
Title: Re: South West Trains short term special offers Post by: ChrisB on February 13, 2013, 10:03:19 They probably will be this time too - its a marketing exercise & they want to build a mailing list....
Title: Re: South West Trains short term special offers Post by: Fourbee on April 10, 2013, 15:40:38 Unlimited travel on SWT from Eastleigh for ^10 on Saturday, 20th April 2013.
More details and how to apply here: http://www.southwesttrains.co.uk/rainbowday.aspx Title: Re: South West Trains short term special offers Post by: Fourbee on April 10, 2013, 15:42:44 As mentioned on previous incarnations of this, you can acquire the ticket from Eastleigh from the Wednesday before - so it would not be necessary to travel from Eastleigh on the Saturday.
Title: Re: South West Trains short term special offers Post by: ChrisB on April 10, 2013, 17:15:26 Know just need Eastleigh's ticket office opening hours....
Title: Re: South West Trains short term special offers Post by: JayMac on April 10, 2013, 17:34:08 http://www.southwesttrains.co.uk/station-search.aspx?stn=ESL#page=generalinfo
Title: Re: South West Trains short term special offers Post by: ChrisB on April 10, 2013, 19:13:25 Thanks. Or no thanks to SWT!
1830 weekdays! No chance of getting down there after work then.... Title: Re: South West Trains short term special offers Post by: JayMac on April 10, 2013, 19:17:33 Rather depends on where you live and what hours you work. ;)
Title: Re: South West Trains short term special offers Post by: devon_metro on April 11, 2013, 20:25:53 Tempting... Very tempting indeed
Title: Re: South West Trains short term special offers Post by: Fourbee on July 10, 2013, 11:45:38 Rainbow Day is on again at Guildford Station - Saturday 20th July 2013.
Link: http://www.southwesttrains.co.uk/rainbowday.aspx Title: Re: South West Trains short term special offers Post by: Fourbee on October 22, 2013, 13:56:23 It is on again at Alton, Bentley, Farnham, Aldershot, Ash Vale, Ash, Wanborough*, Frimley, Camberley and Bagshot stations on Saturday 26 October
http://www.southwesttrains.co.uk/rainbowday.aspx *Might have a job due to the lack of ticket office, but that is what is quoted on the page above. In addition, they have referred to all of those as Alton line stations (several are not). Title: SWT - ^10 Day Return any Saturday or any Sunday from 18 January to 23 February Post by: ChrisB on January 16, 2014, 14:30:16 http://www.southwesttrains.co.uk/wintersmilestickets.aspx
Quote Biggest ever ^10 ticket sale launched for South West Trains passengers ^Hundreds of thousands of ^10 tickets available on weekends throughout January and February ^Buy tickets in advance or turn up and go on the day Hundreds of thousands of discounted tickets will be available for South West Trains passengers during January and February as the company^s biggest ever weekend winter offer was launched today (13 January). ^Winter Smiles^ tickets can be purchased from today for travel on any Saturday or Sunday up until 23 February for just ^10 same day return per adult, and ^5 per child. Passengers will be able to travel to and from any two South West Trains stations across the majority of its network. The Warminster to Bristol Temple Meads line and the Exeter to Feniton line are excluded, but the Island Line is included provided passengers hold tickets to Portsmouth Harbour. The rest of the network covers an impressive amount of territory south and west of London's Waterloo Station - to the coast at Portsmouth and Weymouth in Dorset, into Wiltshire, Hampshire and Berkshire, making the tickets a real bargain. Arthur Pretorius, Deputy Customer Service Director for the South West Trains ^ Network Rail Alliance, said: ^This is our best offer to date for everybody within our area to go and explore what our region has to offer, or visit friends and family for a bargain price. We hope it will encourage more people to try the train and enjoy a great day out.^ The Winter Smiles tickets can be purchased on the day of travel from any staffed South West Trains station, or from ticket vending machines, from Monday 13th January online and from Friday 17th January for Ticket Vending Machines or ticket offices. Tickets can also be purchased in advance online at southwestrains.co.uk or by phoning 0845 6000 650. A destination map can be found on the website http://www.southwesttrains.co.uk/destination-guides.aspx Title: Re: South West Trains short term special offers Post by: Fourbee on July 30, 2014, 14:58:08 From the SWT website:
This Summer South West Trains are offering a ^15 day return ticket from Saturday 26 July until Friday 22 August 2014 (^7 for kids)! Further details: http://www.southwesttrains.co.uk/summer.aspx Despite the age of this thread, I think we were consolidating all SWT offers here. Title: Re: South West Trains short term special offers Post by: JayMac on July 30, 2014, 15:04:39 As with the previous SWT offers this is is not valid west of Salisbury. So Tisbury to Exeter and Warminster to Bristol are excluded. Isle of Wight is also excluded.
Title: Re: South West Trains short term special offers Post by: Fourbee on July 30, 2014, 15:30:43 Isle of Wight is also excluded. I noticed that as well, despite the fact the T&Cs include Island Line Trains (and explicitly exclude the ferry part thus rendering it useless for travel to/from the island). The most expensive fare on the island (excluding whatever Steam rovers might be about) is Ryde Pier Head to Shanklin return at ^5.60. I wonder if they would offer to sell you a ^15 "special" instead! Title: Re: South West Trains short term special offers Post by: The Grecian on July 30, 2014, 23:48:13 Previously it was only Feniton-Exeter which was excluded - you could still use it from Honiton eastwards. From what I've heard the last offer on Jan/Feb weekends was too well used i.e. many trains were overcrowded which wouldn't otherwise be, so presumably it's been restricted to manage demand.
Weymouth-Waterloo is a similar length to Axminster-Waterloo (143 v 144) miles so it's still valid for a lengthy route. I assume the superior capacity on that line helps soak up the occasional travellers (2 x 4/5 car trains per hour v 1 x 3/6 cars) although an 8 coach train I caught from Basingstoke to Clapham Junction on Saturday 25th Jan at around 1130 was standing room only that day at a time I doubt it normally would be. Title: Re: South West Trains short term special offers Post by: Chris from Nailsea on July 30, 2014, 23:50:29 Despite the age of this thread, I think we were consolidating all SWT offers here. Indeed we were / are - thanks for posting here, Fourbee. :) Title: Re: South West Trains short term special offers Post by: ChrisB on July 31, 2014, 10:09:11 Don't forget Weekend First is available with these tickets....
Title: Re: South West Trains short term special offers Post by: Fourbee on July 31, 2014, 10:58:24 Also, standard tickets have the evening peak restrictions away from London inherited from First Class Off Peak Day Return.
I believe the intention of this is to allow travel in the morning shoulder peak (unlike the Super Off Peak Day Return) whilst still restricting return travel. Quite a few caveats with this deal, but maybe better in some respects in that it can be used on weekdays as well, unlike the Rainbow promotion(s). Title: Re: South West Trains short term special offers Post by: paul7575 on July 31, 2014, 11:46:16 Despite the age of this thread, I think we were consolidating all SWT offers here. Indeed we were / are - thanks for posting here, Fourbee. :) Could we possibly change the thread title then? Perhaps "SWT short term special offers". This latest offer, and some recent offers, have not actually been "Rainbow Days" as such, which were basically issued as day rangers based on named stations. Paul Title: Re: South West Trains short term special offers Post by: Chris from Nailsea on August 01, 2014, 22:37:11 Thanks for the hint, Paul: I've now acted on your suggestion. ;) :D ;D
Title: Re: South West Trains short term special offers Post by: Fourbee on October 19, 2014, 15:02:45 50% off during half term week (Saturday 25th - Friday 31st October)
Further details and conditions on the South West Trains' website: http://www.southwesttrains.co.uk/halfterm.aspx Title: Re: South West Trains short term special offers Post by: JayMac on October 19, 2014, 16:22:27 Despite the T&Cs not excluding it, you can't book a half price journey from Bristol TM to London Waterloo using the direct SWT services.
Off Peak Day Return (route:Warminster/Salisbury) is priced by SWT and the times and dates I've been looking at are within the published restrictions. Methinks SWT have excluded Bristol - Warminster inclusive, as they've done with other offers, but neglected to put the exclusion in the T&Cs. Naughty. Title: Re: South West Trains short term special offers Post by: JayMac on October 19, 2014, 17:52:04 Serve me right for my cynicism.
I've been told that Bristol-Warminster should be included in the Half Term offer for the Off Peak Day Returns that SWT price from those stations. Details have been noted by SWT Customer Services management and passed onto the fares team and the missing special offer fares should be uploaded to the booking systems in the next two to three days. Title: Re: South West Trains short term special offers Post by: stuving on November 03, 2014, 00:51:44 What does "SWT only" mean?
On Monday I went from Wokingham to Winchester for the day. At the station, the TVM offered me the ticket I wanted - off-peak day return - plus the others I expected, viz. off-peak return and 1st class off-peak day return. There was also a choice of routes: via Reading or via Farnborough North (with a walk to Farnborough (Main)). There do not seem to be "any route" fares - though via Reading costs a little more, it is not valid via Farnborough. I imagine the point of this is to exclude travel via London - which would be a lot slower, but could be useful if you can break your journey there. The TVM offered me another option I had not expected: "SWT only" which cost about 25% less. At the time I ignored it, but thought it ironic that it would probably involve going via London, or Clapham Junction anyway. But I thought I'd have another look today. Firstly, I have no idea what sort of offer it was. There was a half-term offer (which is what I suspected it to be at the time) but that's on-line only. I can't find any other on SWT's site, and it's not on the machine today. But what would "SWT only" mean on that journey? And how do I find out before buying? SWT's own trip planner has no such option. NR's Journey planner does allow you to "choose operator", but on closer examination that's only a preference, and anyway it does not seem to do anything in this case. Apart from CLJ, there's only slow and rather silly routes that are literally SWT only - Virginia Water/Weybridge/Woking, or Twickenham/Wimbledon. Title: Re: South West Trains short term special offers Post by: Fourbee on November 03, 2014, 10:33:36 I can't help but think this was a foul up. On SWT's facebook page someone complained on 31 October about the SW Summer 25% off in relation to the return restrictions from Waterloo which had been purchased from a TVM. As you say, the last 2 major promotions (50% off half term, 25% off Fri-Sun in September) were never meant to be available from a TVM.
However, the first one which ran this year every day from 21 July - 22 August offering the flat fare of ^15 was under the banner of route "SWT Only" where it was available from TVMs. http://www.stagecoach.com/media/news-releases/2014/2014-08-15.aspx Just speculating, maybe the recent 25% off fares were loaded to the TVMs and somehow remnants of the earlier promotion remained enabling that option to appear. Secondly, I think SWT maybe have forgot about fares involving Reading -> Basingstoke operated by FGW which again, I am guessing would need to be manually excluded (akin to the Bristol fares on the earlier promotions, apparently they were going to sort this out for Bignosemac on the half term promotion). Again, as you say no sensible route exists "SWT Only" in this scenario. ...so in my view it was at least 2 errors! Title: Re: South West Trains short term special offers Post by: Fourbee on November 03, 2014, 10:44:16 Just had another thought about map WW which may make my remarks about Reading-Basingstoke wrong:
Is Wokingham->Ascot->Ash Vale->Brookwood->Basingstoke->Winchester a permitted route using SWT Only? (I put Brookwood in as I am not sure doubling back, that is going to Woking and back out again is allowed for this). Title: Re: South West Trains short term special offers Post by: Fourbee on February 23, 2015, 14:53:22 Spring Fan Fare ^15 day returns available on certain days/journeys until Saturday 4 April.
The full list of caveats is available here: http://www.southwesttrains.co.uk/fanfare-terms-conditions.aspx Title: Re: South West Trains short term special offers Post by: PhilWakely on February 23, 2015, 15:19:28 Spring Fan Fare ^15 day returns available on certain days/journeys until Saturday 4 April. The full list of caveats is available here: http://www.southwesttrains.co.uk/fanfare-terms-conditions.aspx as usual, the 'far west' loses out! Quote The ticket price excludes stations west of Salisbury (between Warminster and Bristol Temple Meads and Tisbury and Exeter St Davids inclusive), and west of Bournemouth (between Branksome and Weymouth inclusive) Title: Re: South West Trains short term special offers Post by: ChrisB on February 23, 2015, 15:27:17 You'd think they'd have an add-on or second price level?
Title: Re: South West Trains short term special offers Post by: PhilWakely on February 23, 2015, 15:51:52 You'd think they'd have an add-on or second price level? I agree entirely! You can travel from Bournemouth to London ^ a journey of 108 miles taking 2 hours ^ for ^15, yet it will cost ^25.80 to travel from Pinhoe to Salisbury ^ a journey of 85 miles taking 1 hour 40 minutes (or more than double at ^32 for Pinhoe to Andover which is equivalent to Bournemouth to Waterloo both in terms of time and mileage). When I complained last time, they used the overcrowding excuse and they didn't want to encourage too many people to use the train! The cynic in me suggests that Salisbury to Exeter [and Salisbury to Bristol TM] are just inconvenient 'must haves' for the franchise and SWT is trying to get the routes removed from its obligations. Title: Re: South West Trains short term special offers Post by: Southernman on February 23, 2015, 21:17:35 Certainly overcrowding west of Salisbury has been quite an issue when similar offers have included this route. Simply not enough extra rolling stock I'm afraid. Include Exeter and a (possibly) unmanageable number of passengers would want to travel SWT to that destination.
It does seem unfair but probably a sensible practical decision. Also, I don't believe for one moment that SWT wish to rid themselves of Salisbury-Exeter. It does present some extra challenges and is a one-off with its diesel trains. In any event it is part of the franchise. The future is not being neglected either. Title: Re: South West Trains short term special offers Post by: PhilWakely on February 23, 2015, 21:33:51 It does seem unfair but probably a sensible practical decision. What really irks me is that I'll guarantee a poster advertising the offer will appear at Pinhoe and other stations west of Salisbury and it will also be included in the automatic tannoy announcements. So, potential passengers will be misled into thinking that it is available to them. Title: Re: South West Trains short term special offers Post by: Fourbee on February 24, 2015, 09:11:20 Certainly overcrowding west of Salisbury has been quite an issue when similar offers have included this route. Simply not enough extra rolling stock I'm afraid. Include Exeter and a (possibly) unmanageable number of passengers would want to travel SWT to that destination. I have not seen many 9 car formations to Exeter St Davids recently on the run from Waterloo to Salisbury (I think 9 car services divide at Salisbury in any case and send a portion forward?). Title: Re: South West Trains short term special offers Post by: paul7575 on February 24, 2015, 12:03:44 There are no booked 9 car formations at Exeter St Davids, either in passenger service or ECS.
I agree anything longer than six cars will always split at Salisbury. Paul Title: Re: South West Trains short term special offers Post by: Southernman on February 24, 2015, 21:49:33 There are no booked 9 car formations at Exeter St Davids, either in passenger service or ECS. I agree anything longer than six cars will always split at Salisbury. Paul Certainly no 9 cars in passenger service (usually). There is an early empty train down from Salisbury that consists of 9 cars however it does not reach EXD as 9 cars so you are correct! Title: Re: South West Trains short term special offers Post by: paul7575 on February 24, 2015, 21:59:34 Certainly no 9 cars in passenger service (usually). There is an early empty train down from Salisbury that consists of 9 cars however it does not reach EXD as 9 cars so you are correct! Is that the one that enters service at Axminster, then splits at Honiton with 6 cars to Exeter and 3 heading back? Are all 3 units available to the public from Axminster, or do they lock the back out of use? You can see why they might not want to show off a 9 car train at Exeter, it might embarrass the other TOC in the area... Paul Title: Re: South West Trains short term special offers Post by: Southernman on February 25, 2015, 15:21:02 Certainly no 9 cars in passenger service (usually). There is an early empty train down from Salisbury that consists of 9 cars however it does not reach EXD as 9 cars so you are correct! Is that the one that enters service at Axminster, then splits at Honiton with 6 cars to Exeter and 3 heading back? Are all 3 units available to the public from Axminster, or do they lock the back out of use? You can see why they might not want to show off a 9 car train at Exeter, it might embarrass the other TOC in the area... Paul Bit too early for me but at a guess only 3 cars would be unlocked at Axminster. Certainly all 9 would not be used to avoid having to move any bleary eyed passengers out at Honiton before they were carried back whence they had come. I did see a 12 car empty stock working once after some disruption between Exeter and Yeovil. Title: Re: South West Trains short term special offers Post by: PhilWakely on February 25, 2015, 16:23:01 Certainly no 9 cars in passenger service (usually). There is an early empty train down from Salisbury that consists of 9 cars however it does not reach EXD as 9 cars so you are correct! There was one occasion, early last year (I can't remember when exactly), when the last train of the day from EXD to SAL was formed of 8 cars (2x159 and a 158). Why I don't know - I just happened to have been caught at the level crossing at Pinhoe at the time. Title: Re: South West Trains short term special offers Post by: Alan Pettitt on February 25, 2015, 16:31:08 As a matter of interest, how many coaches did the loco hauled trains through Axminster have, before they were replaced by 159s? I only caught it a few times but boarding by the ticket office it always used to 'feel' quite long, especially as the next time after the 159s took over the first train I caught was 3 car, and it suddenly 'felt' much shorter.
Title: Re: South West Trains short term special offers Post by: PhilWakely on February 25, 2015, 17:04:06 As a matter of interest, how many coaches did the loco hauled trains through Axminster have, before they were replaced by 159s? I only caught it a few times but boarding by the ticket office it always used to 'feel' quite long, especially as the next time after the 159s took over the first train I caught was 3 car, and it suddenly 'felt' much shorter. Standard formation was 8 Mark II coaches Title: Re: South West Trains short term special offers Post by: Fourbee on January 20, 2016, 10:34:41 The ^15 tickets are back soon http://www.southwesttrains.co.uk/promotion.aspx#182317 they have to be bought the day before which has led to SWT using the phrase "advance off-peak day return". I would have preferred anything other than the use of the word advance e.g. "You must buy your off peak day return at least the day before", despite being a mouthful. Promotion runs 21 January to 30 April.
There are various dates excluded and caveats as usual which are (attempted to be) explained on their website. The promotion is not available if they do not set the fare. Title: Re: South West Trains short term special offers Post by: Fourbee on January 20, 2016, 21:03:58 I have just realised an error in my post above - tickets are available to purchase from tomorrow (21 January) for travel from 26 January.
You can't blame me for getting confused :-) Title: Re: South West Trains short term special offers Post by: PhilWakely on January 21, 2016, 08:19:37 I have just realised an error in my post above - tickets are available to purchase from tomorrow (21 January) for travel from 26 January. You can't blame me for getting confused :-) It now says 'tickets are available to purchase from Saturday, 23rd January' It is interesting to note that stations west of Salisbury are not specifically excluded, despite SWT claiming on previous occasions that overcrowding would be an issue on these services. Title: Re: South West Trains short term special offers Post by: Fourbee on January 21, 2016, 09:20:30 It is interesting to note that stations west of Salisbury are not specifically excluded, despite SWT claiming on previous occasions that overcrowding would be an issue on these services. That is my understanding of it as well, SWT price the via Honiton fares for Exeter and in the case of Bristol the via Warmster-Salsbry ones (Off-Peak Day Returns are available for all those which is required for this promotion, if an Off-Peak Return was needed 2 x ^15 fares could be bought). Title: Re: South West Trains short term special offers Post by: JayMac on January 23, 2016, 19:54:08 If the ticket stock is referring you to nationalrail.co.uk/** and that is drawing a blank I'd argue there are no restrictions.
However SWT will likely refer you to the following: http://www.southwesttrains.co.uk/Promotion-Terms-and-Conditions.aspx But, if you buy at a station or via telesales, and are not advised of the restrictions at the time of purchase, then all you have to go on is what is printed on the ticket. Title: Re: South West Trains short term special offers Post by: PhilWakely on January 23, 2016, 20:29:02 If the ticket stock is referring you to nationalrail.co.uk/** and that is drawing a blank I'd argue there are no restrictions. However SWT will likely refer you to the following: http://www.southwesttrains.co.uk/Promotion-Terms-and-Conditions.aspx But, if you buy at a station or via telesales, and are not advised of the restrictions at the time of purchase, then all you have to go on is what is printed on the ticket. Part of the T&Cs state Quote Ticket restrictions are in place when travelling between Monday - Friday. Travel is not permitted on trains: Arriving into London Waterloo, Vauxhall, Queenstown Road or Clapham Junction before 1000. Departing from London Waterloo between 1600 and 1907. Departing from Vauxhall between 1600 and 1909 Departing from Queenstown Road between 1608 and 1908 Departing from Clapham Junction between 1603 and 1915. Amongst the lot of purchases I made earlier today are returns from Pinhoe to Woking and Alton. Applying the above T&Cs to the letter suggests that I cannot board either the 16:20 or 18:20 WAT-EXD when either calls at Woking (at 16:46 and 18:46), yet, SWTs own Journey Planner offered me those services as part of the ^15 offer. Therefore, the pedant in me suggests that the T&Cs should state explicitly that they refer to when either boarding or alighting at these stations during the times specified. Could a jobsworth TM refuse to accept the tickets on those services when boarding at later calling points? Title: Re: South West Trains short term special offers Post by: grahame on January 23, 2016, 21:23:38 Could a jobsworth TM refuse to accept the tickets on those services when boarding at later calling points? Some elements of the ticket system are, I'm afraid, so complex that there are rumours of Jobsworths refusing to accept ticket on trains on which they are perfectly valid! Title: Re: South West Trains short term special offers Post by: ChrisB on January 23, 2016, 21:48:32 It refers to *you* departing from those stations, not the train service from start to finish
Title: Re: South West Trains short term special offers Post by: JayMac on January 23, 2016, 22:44:27 Some elements of the ticket system are, I'm afraid, so complex that there are rumours of Jobsworths refusing to accept ticket on trains on which they are perfectly valid! Some tickets have very simple to understand restrictions. Let me think... hmm... off the top of my head... Restriction codes F3 and C4. Valid on any train Out and Return after 1000. Even a simple one like that is beyond the wit of some staff. :P Title: Re: South West Trains short term special offers Post by: Fourbee on January 24, 2016, 15:17:01 IIRC some of the previous promotions referred to restrictions normally associated with a 1st Class Off-Peak Day Return. The intention IMO to allow earlier travel in the morning, but still retain the London-centric return restrictions associated with the Standard Class Super Off-Peak Day Return. Whilst not matching UM and UY, I believe UZ is similar (I obtained that from an Alton to London Terminals 1st Class Off-Peak Day Return):
http://www.nationalrail.co.uk/UZ At least 3 members of SWT staff (including 1 guard) have demonstrated to me they do not have a comprehensive grasp of the Super Off-Peak Restrictions, IMO through ignorance rather than being spiteful. Although if you argue back some share many of the characteristics others have experienced of GWR personnel. I hope you have hassle-free journeys PhilW regardless of who you encounter en-route (it shouldn't come down to luck in an ideal world). My view is you can return from Woking at any time; for belt and braces a screenshot of the website offering those times would be adequate. This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |