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Title: Groupsave not available though gwr.com? Post by: PhilWakely on August 23, 2016, 08:48:51 Am I missing something or is Groupsave no longer available when booking online through gwr.com?
I need to add three more adults to a party of Holiday Club children travelling today from PIN to EXT and wanted to select a Groupsave option as you could through the old booking engine, but it does not appear to be listed as an option anywhere. To repeat, am I missing something? Title: Re: Groupsave not available though gwr.com? Post by: Ollie on August 23, 2016, 08:57:55 It should offer you GroupSave as one of the fare options by default rather than having to request it as a railcard.
Title: Re: Groupsave not available though gwr.com? Post by: PhilWakely on August 23, 2016, 09:07:58 Thanks Ollie,
yes - I was just a little slow. I spotted it just after posting :-[ :-[ Title: Re: Groupsave not available though gwr.com? Post by: grahame on August 23, 2016, 09:55:34 It should offer you GroupSave as one of the fare options by default rather than having to request it as a railcard. I'm delighted that it now does this. Even gives you Groupsave for 2 adults + 1 child. There is the (much more minor) issue that some customers read the resulting prices as per person and panic, not realising that the price is for the whole group - "You told me £17.50 each but the web site quoted £33.60 - and for three of us that's over £100 ..." This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |