Great Western Coffee Shop

Journey by Journey => Chiltern Railways services => Topic started by: Jason on October 04, 2016, 11:52:02 am



Title: Major service disruption Tuesday 4th October
Post by: Jason on October 04, 2016, 11:52:02 am
I thought Marylebone Station seemed a bit quiet...


MAJOR SERVICE DISRUPTION TUESDAY 4th OCTOBER
A cable fire between Wembley Stadium and London Marylebone has damaged signalling in the area and all lines are blocked. The disruption is expected to last throughout Tuesday 4th October and we assessing the situation for Wednesday 5th October.


Title: Re: Major service disruption Tuesday 4th October
Post by: bignosemac on October 04, 2016, 11:56:17 am
Ticket acceptance in place with GWR, London Midland, TfL, Virgin West Coast.


Title: Re: Major service disruption Tuesday 4th October
Post by: ChrisB on October 04, 2016, 12:51:01 pm
Chiltern have published a couple of photos here (https://www.chilternrailways.co.uk/sites/default/files/Cable%20fire%20photos%2004102016.pdf)


Title: Re: Major service disruption Tuesday 4th October
Post by: IndustryInsider on October 05, 2016, 11:18:42 am
Back to near normal this morning.  After a day of massive disruption for Chiltern's passengers yesterday, though at least they were able to turnback at West Ruislip and Harrow-On-The-Hill, with associated tube connections, so it wasn't quite as bad as it might have been!

http://www.networkrailmediacentre.co.uk/news/railway-between-birmingham-and-london-marylebone-reopens-after-cable-fire


Title: Re: Major service disruption Tuesday 4th October
Post by: ChrisB on October 05, 2016, 11:33:22 am
Indeed, good work by NR to get the 10 multi-core cables affected back up within 24 hours - they actually managed to run MYB-WRU shuttles late last night too.

A fair amount of stock was out of place this morning leading to many short-forms. But few, if any, complete cancellations which was good work by Chiltern too.

Station info yesterday was the one downer in this - almost non-existent at many stations until mid-morning left pax on platforms awaiting non-existent trains. It didn't help that the live feed info into the apps wasn't working properly yesterday either.


Title: Re: Major service disruption Tuesday 4th October
Post by: IndustryInsider on October 05, 2016, 11:48:07 am
Station info yesterday was the one downer in this - almost non-existent at many stations until mid-morning left pax on platforms awaiting non-existent trains. It didn't help that the live feed info into the apps wasn't working properly yesterday either.

There was a big data outage yesterday affecting ATOS and the information platforms it provides for.  I'm guessing that's connected to the live feed problems?  Reassuring to know that it's not just GWR that can't handle PIDD (Passenger Information During Disruption).


Title: Re: Major service disruption Tuesday 4th October
Post by: ChrisB on October 05, 2016, 12:10:20 pm
They've actually retarded the PIDD info in that they were excellent not so long ago.....but they're slowly losing the plot as their franchise matures. Shame really.


Title: Re: Major service disruption Tuesday 4th October
Post by: IndustryInsider on August 01, 2018, 05:19:49 pm
Big disruption out of Marylebone this afternoon with mass cancellations and delays over an hour.


Title: Re: Major service disruption Tuesday 4th October
Post by: ChrisB on August 01, 2018, 08:54:24 pm
Points failure at what appeared to be Wembley depot followed by yet another bridge bash at Ruislip



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