Great Western Coffee Shop

All across the Great Western territory => Who's who on Western railways => Topic started by: Richard Fairhurst on October 10, 2016, 16:26:24



Title: Who sets the fares at Chiltern?
Post by: Richard Fairhurst on October 10, 2016, 16:26:24
With my Charlbury Town Council hat on, I'd like to get in contact with Chiltern's fares team to ask a question (or make a request) about fares via the "new" line to Marylebone.

Does anyone have any knowledge about who would be best at Chiltern to approach? I did take a guess at their Commercial Director but haven't heard anything back.


Title: Re: Who sets the fares at Chiltern?
Post by: JayMac on October 10, 2016, 16:52:57
Perhaps the Pricing & Yield Manager, Daniel Wilson.

Daniel.Wilson@chilternrailways.co.uk

Or the Ticketing & Pricing Manager (can't find a name for that person on the document I have):

Ticketing & Pricing Manager
Chiltern Railways
Great Central House
Melcombe Place
London
NW1 6JJ

020 7922 9511



Title: Re: Who sets the fares at Chiltern?
Post by: Richard Fairhurst on October 10, 2016, 18:38:36
Terrific. Thanks, BNM.


Title: Re: Who sets the fares at Chiltern?
Post by: ChrisB on March 03, 2017, 13:49:04
Did you ever get an answer? If so, from whom?


Title: Re: Who sets the fares at Chiltern?
Post by: Richard Fairhurst on March 03, 2017, 15:54:48
Afraid not - never heard anything back.


Title: Re: Who sets the fares at Chiltern?
Post by: ChrisB on March 03, 2017, 15:58:09
The only email address I know Chiltern respond to for that sort of query is their customer.services@chilternrailways.co.uk one. Staff will not answer emails without an invite first.



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