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Title: Testing GWR cycling reservation system Post by: CyclingSid on August 16, 2017, 10:26:46 Just in case it hasn't been noted elsewhere, this was on the Reading Cyclin g Campaign web site:
"From Cycling UK: "GWR (Great Western Railway) is looking for cyclists to test out their cycle reservation system in August and early September. If you'd like to help, please get in touch with Mark Youngman at GWR: mark.youngman@GWR.com" Peter (WoBC rep for RCC)" https://www.facebook.com/ReadingCycleCampaign/posts/10155102369398773 Title: Re: Testing GWR cycling reservation system Post by: John R on August 16, 2017, 11:16:26 A related question if I may. If I book an advanced ticket from Nailsea to Durham and cycle space from Bristol to Durham, what would happen if I am refused boarding on the local service into Bristol because there are already too many bikes? Firstly, I then have missed the advance ticket reservation, but more importantly, what happens if every other XC service that day has all the cycle spaces fully reserved (as may be the case as it will be when universities are returning).
Title: Re: Testing GWR cycling reservation system Post by: Bmblbzzz on August 16, 2017, 11:31:46 Testing it? Surely it's been up and running for about a year?
Title: Re: Testing GWR cycling reservation system Post by: stuving on August 16, 2017, 11:33:25 Testing it? Surely it's been up and running for about a year? Maybe they have been working on a new system designed to suit their new trains, and want to test that? Title: Re: Testing GWR cycling reservation system Post by: Bmblbzzz on August 16, 2017, 11:35:37 A related question if I may. If I book an advanced ticket from Nailsea to Durham and cycle space from Bristol to Durham, what would happen if I am refused boarding on the local service into Bristol because there are already too many bikes? Firstly, I then have missed the advance ticket reservation, but more importantly, what happens if every other XC service that day has all the cycle spaces fully reserved (as may be the case as it will be when universities are returning). Purely from personal experience, I've come back from BHM with a booked bike and found all cycle spaces occupied. I put my bike in the long luggage space (XC Voyager) on TM's advice – alongside another bike (don't know if booked or not) which was already there. And similar on other occasions. In practice, no one seems to check bookings on XC. Not done this all the way to Durham though... Title: Re: Testing GWR cycling reservation system Post by: Bmblbzzz on August 16, 2017, 11:37:09 Testing it? Surely it's been up and running for about a year? Maybe they have been working on a new system designed to suit their new trains, and want to test that? Title: Re: Testing GWR cycling reservation system Post by: Richard Fairhurst on August 16, 2017, 11:52:50 About a year ago, GWR were talking about introducing an app-based bike booking system so that you could easily reserve a space on the day even when there was no ticket office nearby. I presume this is it?
Title: Re: Testing GWR cycling reservation system Post by: stuving on August 16, 2017, 16:07:57 Testing it? Surely it's been up and running for about a year? Maybe they have been working on a new system designed to suit their new trains, and want to test that? About a year ago, GWR were talking about introducing an app-based bike booking system so that you could easily reserve a space on the day even when there was no ticket office nearby. I presume this is it? This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |