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All across the Great Western territory => The Wider Picture in the United Kingdom => Topic started by: SandTEngineer on March 02, 2018, 21:41:30



Title: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: SandTEngineer on March 02, 2018, 21:41:30
This incident, similar to that which occured at Kentish Town, has just started to be discussed on the WNXX Forum....

Never mind, I'm sure 'Lessons will be learnt' etc. etc....... ::)

Quote
2M48 stalled departing Lewisham

Those who know the area will understand that the signal protecting Platform 4 and the Down North Kent at Lewisham is right on top of the platform, so 2M48's getting just far enough forward to clear the overlap allowed 2M50 to approach behind and then sit on the diamond crossover.

2S54 was allowed to come up the Tanners Hill flydown towards Lewisham but clearly was too long for the pointwork at Tanners Hill Junction trapping 2H00, 2H02, 2R46, 2R48 and 2S56.

Passengers started self-evacuating at North Kent East Junction, New Cross, Lewisham and St Johns in separate incidents.

Controlled evacuations seemingly only started at about 20:15/20:30 despite it being almost 3 hours since it all started.

General consensus from all concerned is that the entire situation has been shambolic. The "Kentish Town effect" of passengers egressing, the trains stopping, more egressing instead of letting the train move etc. has created significant problems.

2M48 finally went black about 21:15 running out of battery power for emergency lights etc; more of the same on other trains.

Passengers left on trains who didn't egress and walk up the track then had open doors letting the cold in which made things yet worse.


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: broadgage on March 02, 2018, 22:46:23
What a shambles !
It does seem that in case of breakdown or delay, that the first priority is to keep passengers on the trains, "no matter what"
I used to live in the area affected, and an anecdotal report from a former neighbour is very critical of both the railway and the various "competing police forces" as they put it.
Some police officers believed that their job was to arrest passengers for trespass, whilst others believed that they were present to assist in evacuation.

As with Kentish Town, there does not seem to be any policy as to for how long passengers should be confined on board, and after what time evacuation should be considered.
My view is that supervised evacuation should be the norm after 30 minutes when a station is very near, or after an hour if between stations.
Still, road transport fared no better ! they continued their journey by taxi, which crashed on the ice, they then walked to the pub which was unheated and out of beer.


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: TaplowGreen on March 02, 2018, 23:03:19
Here's the BBC take on it......

Passengers jump onto Lewisham train tracks after delays - http://www.bbc.co.uk/news/uk-england-london-43266245


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: stuving on March 02, 2018, 23:36:41
What a shambles !
It does seem that in case of breakdown or delay, that the first priority is to keep passengers on the trains, "no matter what"
...

Surely that is a reasonable first priority, combined with trying to get the trains moved somewhere better. The question is more whether you can talk about a first priority any more after three hours of failing to move the stranded trains. 


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: TaplowGreen on March 03, 2018, 12:37:58
What a shambles !
It does seem that in case of breakdown or delay, that the first priority is to keep passengers on the trains, "no matter what"
...

Surely that is a reasonable first priority, combined with trying to get the trains moved somewhere better. The question is more whether you can talk about a first priority any more after three hours of failing to move the stranded trains. 

If you've got hugely overcrowded trains that have been stranded for hours within sight of a station, with (judging by eyewitness reports) people wetting themselves because the toilets are out of order or at best peeing into cups, fitting in one case, without light, water or any meaningful information being conveyed to them, I'd say whatever the railways priorities and contingency plans are for these scenarios,  they need to be reviewed pretty damn urgently.


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: Electric train on March 03, 2018, 13:51:47
The big difference here is at Kentish Town the electrification is overhead and Lewisham it is third rail.   In flooded and snow conditions its is possible to get an electric shock without even touching the conrail.

We in this country need to realise that when extream weather is forcast we should suspend services, close motorways in advance to prevent people who do not heed the warnings from traveling.

I know for a fact that both the TOC (SE Trains) and NR SE Route were depleted of staff over Thursday and Friday becuse they were unable themselves to get to work


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: TaplowGreen on March 03, 2018, 16:42:57

We in this country need to realise that when extream weather is forcast we should suspend services, close motorways in advance to prevent people who do not heed the warnings from traveling.



Interesting idea - how would you propose essential workers/emergency services get to work and get around?

How would you address the implications of your suggestion for (for example) Heathrow Airport?


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: ellendune on March 03, 2018, 17:12:07

We in this country need to realise that when extream weather is forcast we should suspend services, close motorways in advance to prevent people who do not heed the warnings from traveling.



Interesting idea - how would you propose essential workers/emergency services get to work and get around?

How would you address the implications of your suggestion for (for example) Heathrow Airport?

If the weather is that bad, is Heathrow really essential? 


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: TaplowGreen on March 03, 2018, 18:19:00

We in this country need to realise that when extream weather is forcast we should suspend services, close motorways in advance to prevent people who do not heed the warnings from traveling.



Interesting idea - how would you propose essential workers/emergency services get to work and get around?

How would you address the implications of your suggestion for (for example) Heathrow Airport?

If the weather is that bad, is Heathrow really essential? 

Relatively speaking Heathrow coped very well yesterday, but then again it's far better prepared for rough weather and much more resilient. It wouldn't cast the UK in a very good light if one of the World's greatest airports and one of our greatest assets was unable to operate as nearby transport was largely shut down due to some rough weather.

That said,I'm more interested in the implications of the suggestion of advance closures of motorways, railways etc in anticipation of bad weather for the emergency services, hospital staff, essential utility workers etc - how would these people get to work and get around in those circumstances? Any thoughts?


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: Chris from Nailsea on March 03, 2018, 23:08:46
From the BBC (http://www.bbc.co.uk/news/uk-england-london-43270403):

Quote
Probe launched over passengers on Lewisham train tracks

An investigation has been launched after passengers forced their way on to the track from a broken-down train.

Passengers got off the train after being stranded for up to three hours on the Southeastern service on Friday.

British Transport Police have issued a warning urging passengers to stay on board stranded trains, where they are "far safer".

Southeastern and Network Rail have hired an independent investigator to review the matter.

The incident has been referred to the Rail Accident Investigation Branch (RAIB).

Passengers complained of being cold, tired and stranded for up to three hours on a broken down train without heating, lights or use of the toilet,

Southeastern said passengers could have been killed on the live tracks.

In a tweet, British Transport Police said: "Self-evacuating from trains is never a good idea as it places you and others at significant risk. You are risking your life trespassing on live tracks."

In a statement, Southeastern said: "We'd like to sincerely apologise to all our passengers who were caught up in the disruption.  Although events of this nature are extremely rare, we are determined to learn lessons that we can apply at all levels to prevent and mitigate future incidents."

The RAIB said it would now consider investigating the incident.




Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: JayMac on March 03, 2018, 23:30:20
From the BBC (http://www.bbc.co.uk/news/uk-england-london-43270403):

Quote
Probe launched over passengers on Lewisham train tracks

An investigation has been launched after passengers forced their way on to the track from a broken-down train.

Passengers got off the train after being stranded for up to three hours on the Southeastern service on Friday.

British Transport Police have issued a warning urging passengers to stay on board stranded trains, where they are "far safer".

Southeastern and Network Rail have hired an independent investigator to review the matter.

The incident has been referred to the Rail Accident Investigation Branch (RAIB).

Passengers complained of being cold, tired and stranded for up to three hours on a broken down train without heating, lights or use of the toilet,

Southeastern said passengers could have been killed on the live tracks.

In a tweet, British Transport Police said: "Self-evacuating from trains is never a good idea as it places you and others at significant risk. You are risking your life trespassing on live tracks."

In a statement, Southeastern said: "We'd like to sincerely apologise to all our passengers who were caught up in the disruption.  Although events of this nature are extremely rare, we are determined to learn lessons that we can apply at all levels to prevent and mitigate future incidents."

The RAIB said it would now consider investigating the incident.




Southeastern are ready to learn lessons are they? They could start by reading the RAIB recommendations after the Kentish Town uncontrolled evacuation.

If you leave people on a train with little or no information, just yards from a station, then there will always be one person who decides its time to act for themselves rather than wait for assistance. In this incident I believe one person decided an hour was long enough to wait and so off they went. That then meant traction current had to be switched off. That person was in the wrong, but the train operators need to understand the human factors that lead to such action. Understanding before blame, threats of prosecution and dire warnings of death, after the event.

Once the traction current was off there was really no excuse to then keep everybody else on board for several further hours.

What this incident appears to show us is that nothing has been learned by the rail industry after Kentish Town.

And yes, this incident is very different to the one on the New Forest, where passengers did stay on board. Those folk were out in the boonies miles from the nearest station on a much less crowded train. They were kept well appraised of the situation, fed and watered until buffet stock was depleted, and could use toilets until the tanks were full. Its telling that the human factors in this case didn't see folk resorting to leaving the train.

People really shouldn't be stranded for 3 or more hours, with no food or drink, or toilet access, in sight of a station in the biggest city in the land.


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: Electric train on March 04, 2018, 10:04:24
From the BBC (http://www.bbc.co.uk/news/uk-england-london-43270403):

Quote
Probe launched over passengers on Lewisham train tracks

An investigation has been launched after passengers forced their way on to the track from a broken-down train.

Passengers got off the train after being stranded for up to three hours on the Southeastern service on Friday.

British Transport Police have issued a warning urging passengers to stay on board stranded trains, where they are "far safer".

Southeastern and Network Rail have hired an independent investigator to review the matter.

The incident has been referred to the Rail Accident Investigation Branch (RAIB).

Passengers complained of being cold, tired and stranded for up to three hours on a broken down train without heating, lights or use of the toilet,

Southeastern said passengers could have been killed on the live tracks.

In a tweet, British Transport Police said: "Self-evacuating from trains is never a good idea as it places you and others at significant risk. You are risking your life trespassing on live tracks."

In a statement, Southeastern said: "We'd like to sincerely apologise to all our passengers who were caught up in the disruption.  Although events of this nature are extremely rare, we are determined to learn lessons that we can apply at all levels to prevent and mitigate future incidents."

The RAIB said it would now consider investigating the incident.




Southeastern are ready to learn lessons are they? They could start by reading the RAIB recommendations after the Kentish Town uncontrolled evacuation.

If you leave people on a train with little or no information, just yards from a station, then there will always be one person who decides its time to act for themselves rather than wait for assistance. In this incident I believe one person decided an hour was long enough to wait and so off they went. That then meant traction current had to be switched off. That person was in the wrong, but the train operators need to understand the human factors that lead to such action. Understanding before blame, threats of prosecution and dire warnings of death, after the event.

Once the traction current was off there was really no excuse to then keep everybody else on board for several further hours.

What this incident appears to show us is that nothing has been learned by the rail industry after Kentish Town.

And yes, this incident is very different to the one on the New Forest, where passengers did stay on board. Those folk were out in the boonies miles from the nearest station on a much less crowded train. They were kept well appraised of the situation, fed and watered until buffet stock was depleted, and could use toilets until the tanks were full. Its telling that the human factors in this case didn't see folk resorting to leaving the train.

People really shouldn't be stranded for 3 or more hours, with no food or drink, or toilet access, in sight of a station in the biggest city in the land.

Various "workshops" I have attended over the years relating to evacuation planning, basically have worked on -

Without adequate comms from the TOC
20 to 30 mins If a train is stopped in a location that passengers on board can see what they perceive as safe way to exit the railway 
40 to 60 mins If a train is stopped in a location that passengers on board decide its time to find their own way to exit the railway

Strangely being in a tunnel passengers will perceive that a safe place.

With adequate comms from the TOC
Basically you can double the times above and things drastically improve time wise if water is provided and there are toilets on the train and passengers are advised on what the plan is to either move the train or to evacuate them.


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: Timmer on March 04, 2018, 11:32:10
Exactly, communicating with passengers on a regular basis letting them know what you are doing about the situation will make it less likely that they will do something about it themselves.


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: dviner on March 04, 2018, 15:59:44
Once the traction current was off there was really no excuse to then keep everybody else on board for several further hours.

Except that live traction current running through conductor rails is only one of the hazards that could be encountered. Ok, they might not get electrocuted, but they could still trip over the conductor rail, get their foot caught between the conductor rail and running rail and break an ankle, or trip over balises, TPWS grids, point machines, catch pits, or just uneven ballast - not forgetting that some of these things could have been hidden by snow.



Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: JayMac on March 04, 2018, 18:00:41
Once the traction current was off there was really no excuse to then keep everybody else on board for several further hours.

Except that live traction current running through conductor rails is only one of the hazards that could be encountered. Ok, they might not get electrocuted, but they could still trip over the conductor rail, get their foot caught between the conductor rail and running rail and break an ankle, or trip over balises, TPWS grids, point machines, catch pits, or just uneven ballast - not forgetting that some of these things could have been hidden by snow.

What I meant was, once the traction current was off, a controlled evacuation should have been organised and set in motion. Just one PTS trained person needed to have got to the train, if communication had been lost with the driver, to tell passengers what was going to happen. The train was apparently stopped alongside a Network Rail access point so there would have been no need for passengers to traipse across dangerous pointwork to get to Lewisham station. From what I can gather from social media it was this access point that passengers used when they evacuated themselves.

As 'Electric Train' said above, if you keep up the communication you increase the time before passengers take action themselves.

At the very least, in Central London, a MOM from either the TOC or Network Rail should have got to the train well inside three hours.


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: stuving on March 04, 2018, 18:31:37
I though there were four trains involved. I assume those were all not at platforms, as there would have been more trains stopped that should have been.


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: Electric train on March 04, 2018, 19:58:24
At the very least, in Central London, a MOM from either the TOC or Network Rail should have got to the train well inside three hours.

MOM are NR staff not TOC.  TOC staff other than a driver or guard would not go on or about the line.

Its quite possible that the MOM's were at full stretch dealing with incidents elsewhere also they would have had difficulties getting to site due to road traffic; there are some MOMs that travel with BTP who can use blues n twos but not all MOMs


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: TaplowGreen on March 05, 2018, 03:44:21
Interesting account of events and the various failings.....

http://buzzsteam.com/2018/03/04/southeastern-commuter-train-stuck-at-lewisham/


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: SandTEngineer on March 05, 2018, 08:12:48
I thought that was a very rational explanation of the event.  Didn't bother to read the responses.  It must have been extremely distressing and would put you off train travel completely if you had a choice.  I have been in similar delay situations before but things were sorted within the hour.  The 'modern railway' seems to have lost the plot, and I say that with a heavy heart after having been a 'railwayman' for the past 50 years..... :P


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: broadgage on March 05, 2018, 09:37:19
Yet another report that underlines the apparent policy of "keep them on the trains no matter what" and then when some passengers escape the whole incident can be blamed on "passenger action"

THREE HOURS to arrange rescue ! within sight of a station in London ! appalling.

Three hours might be just barely acceptable in a remote location, and with everyone seated on a proper train with toilets and heating.
But on a crush loaded train with no available toilets, and within sight of a station, simply unacceptable.

There really needs to be a policy on early evacuations when passengers are suffering in such conditions.
I would go so far as to say that when a station or access to another suitable place is nearby, then evacuation of crush loaded trains should be considered after 30 minutes, and be mandatory after 60 minutes.

What do European railways do ? Whilst they have of course suffered delays in the snow, I have not heard  of anyone being confined for hours in these appalling conditions. So presumably this is a UK thing ?


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: IndustryInsider on March 05, 2018, 11:14:37
There was the high profile Eurostar problems in 2009, and several other incidents can be found in Europe by searching online.

http://news.bbc.co.uk/1/hi/8421875.stm

https://www.connexionfrance.com/Archive/TGV-stranded-in-tunnel-7-hours

That’s not to say that we are not as bad as everyone else and probably worse.  There was talk of evacuation bridges being made available so a train can pull up alongside and passengers transfer that way.  Not as easy as it sounds with differing door designs, but I don’t know of any instances where such a device has been used in anger yet?

More so than the cold, my worry is a packed stranded train in extreme summer heat when no power means no air-con and fully sealed trains result in temperatures inside rapidly rising to potentially dangerous levels.  At least IET diesel engines can be switched on to power the air con and 387s have a few windows that can be opened, but several other train designs are seriously lacking in that regard.

Another reason why all trains should be fitted with toilets as well, and the added pressures on DOO trains where one member of staff is expected to deal with a major incident affecting many hundreds of passengers.


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: Timmer on March 05, 2018, 11:42:52
Another reason why all trains should be fitted with toilets as well.
Totally agree but don't they need power to operate?


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: IndustryInsider on March 05, 2018, 12:00:52
Depends on how they are designed.  Most designs can work on battery power and/or from the main reservoir air supply - both of which would (or could be designed to) work for quite some time even if power was to be cut completely.

More resilience needs or be built into modern traction for such instances, whether that be a small diesel generator as Broadgage suggested or just more sensible designs that work for longer if the power supply is interrupted.


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: Witham Bobby on March 05, 2018, 12:04:49
I've been stuck on a train behind a failed train in a Central Line tunnel, during a summer month.  The train was full-and-standing, but not completely rammed.  We were there for around 20 - 25 minutes, but it seemed like an eternity.  There was no information passed on to passengers, I found out the cause only after alighting.  LT must have anticipated the problems, as Paramedics were on hand with oxygen when we eventually deboarded the train.  This was definitely the worst experience of my life, and it's the reason why I just can't face the tube at busy times, or, indeed crowded places like airport departure lounges.  The railway operators must take into account the psychology of the situation when they wish to keep passengers penned-up like this.

I was also once on a train heading out to CDG Aeroport from central Paris when some unfortunate jumped in front of the train as we were rocketing through a station in the tunnel section out in the suburbs.  The train stopped in not much more than its own length.  I guessed correctly what had happened, from the frenzied sounding of the horn, the emergency brake application and the horrible feeling as the second bogie of the leading vehicle, in which a colleague and I were travelling, rolled over the sad individual's body.  That was truly awful.  But the situation was helped greatly by a swift de-trainment via the door in the rearmost driver's cab, down onto the tracks and a short walk back to the platform.  I guess we were out in fresh air within 10 minutes of the incident.  Very impressive.  In fact, when we got back to the platform, Les Pompiers were there with a stretcher waiting for the evacuation to be completed before heading into the tunnel to render assistance/recover the body.

Speed of response and plenty of information and (where necessary, drinks and food, and certainly toilet access) are essentials in keeping folks calm and co-operative at times like these.


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: SandTEngineer on March 07, 2018, 13:33:19
Very good article here: https://www.londonreconnections.com/2018/southeastern-detraining-investigation-assumption/


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: IndustryInsider on March 07, 2018, 14:22:03
GWR's procedures on classifying and dealing with a 'stranded train' were reviewed and tightened quite a lot after this cock-up back in August 2013.  Of course a more wide reaching review with clear instructions to NR and the TOC's on what they must do during such an incident will be most welcome. 

With the Lewisham incident, allowance has to be made for the quite horrendous weather on the evening in question, but it must be considered a given that these sorts of incidents are most likely to occur during periods of major disruption and control centres (both NR and TOC) should be staffed appropriately and local operations staff available at key locations so that these sorts of instances can be dealt with better.  Neither is the case at the moment.


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: broadgage on March 08, 2018, 12:42:55
So it seems that this IS largely a UK thing and does not occur in Europe.

The two European incidents  referred to sound very rare, and not as bad as the trains had seats and toilets.

The imprisoning of passengers, on grossly overcrowded trains with no facilities , and within sight of stations or other escape routes seems to be a UK railway policy. More often in hot conditions rather than cold, but the degree of distress suffered is broadly similar. AFAIK French or German suburban railways have never imprisoned large numbers for hours in appalling conditions and within sight of a station, it simply does not happen.


I recall a somewhat similar incident at Woking, Surrey in which "the railway" attempted to confine passengers on board a train stranded within sight of the station.
The passengers not only escaped, but charged at the police ! who were threatening arrest for trespass. I think that another review was promised then.

I doubt that the present policy of "keep them on the trains no matter what" will alter until either someone dies, or a politician has to sh!t themselves in such a situation, or perhaps after victims when threatened with arrest start a riot and assault police or railway staff.

One of my former neighbours caught in the Lewisham fiasco has stated that he considers a "good punch on the snout" to be a reasonable and proportionate response to anyone trying to fine him, or keep him on the train after the first hour or two.

So here is a direct question to those who work for the railway,
"in the particular circumstances prevailing at the Lewisham incident, after what time should evacuation be the policy, rather than continued confinement"

I would say that evacuation should be considered after 30 minutes and be mandatory by 60 minutes, in the case of a crush loaded train without working toilets and in an urban area.
These times could be doubled if working toilets are available AND if everyone is seated.










Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: IndustryInsider on March 08, 2018, 13:30:25
I wouldn’t disagree with those timescales as a very rough guideline, but not a mandatory instruction as there are far too many variables not just linked to conditions on the train:

1) Is the line electrified?
2) Is isolation of the power the right thing to do if it is likely to cause similar problems on other trains in the area that might otherwise not be affected?
3) Is it extremely likely that the situation will be resolved very shortly after a ‘mandatory‘ time?
4) How far from the station is the train?
5) What are the underfoot conditions (nice wide and safe cess, or loads of pointwork, trackside wires and other dangerous obstacles)?
6) Is it daylight or darkness and what is the weather like?
7) Are there enough staff on board to keep control? One driver and 1000 passengers is very different to three or four members of staff, the emergency services in attendance and a handful of passengers.

For those reasons (and maybe others) I would not be in favour of 60 minute mandatory evacuations.  What I think should happen is for clearer and consistent guidelines based on the variables above, more consideration of the train crews opinions as to conditions on board, and preparatory actions (such as arranging for police, ambulance staff) to be taken earlier to put the ball in motion so the evacuation is ready to happen a lot sooner.


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: stuving on March 08, 2018, 22:42:32
So it seems that this IS largely a UK thing and does not occur in Europe.

The two European incidents  referred to sound very rare, and not as bad as the trains had seats and toilets.

I don't think that is a valid conclusion at all. Absence of evidence is not evidence of absence, unless you have good reason to believe that any such event in a European city would be reported where you can see it. I just don't think that's true, not by a long way. And, inversely, I can find no mainstream French media reports of last Friday at Lewisham.

I can find one broadly similar event in Paris, and while it was back in 2012 I suspect there are more recent ones just in Paris. It could well be that disruption affecting only local trains is not really news in many places. One report of this (Belgian, as it happens) finished with: "The Ile-de-France rail network runs 7500 trains carrying 3 million passengers each day. That represents 40% of the traffic on only 10% of the national network. It is often full to capacity and experiences regular disruption."

The 7th November 2012 pagaille was centred on Gare du Nord, with the initiating event being a pantograph/catenary issue on one train. That was fixed in under an hour, but just about then a few passengers chose to leave their train and walk along the track. That forced the closure of that whole line, which trapped many more trains even longer, so that more people left those ... sound familiar?

For this one there's an English report, from The Connexion (https://www.connexionfrance.com/Archive/Hours-of-delays-for-commuters):
Quote
Hours of delays for commuters

Tens of thousands stranded after train failure saw passengers walking on the tracks and forcing all services halted

TENS of thousands of Paris commuters were stuck for several hours after a series of incidents on rail lines north out of the city.

RER and Transilien services to and from the Gare du Nord were paralysed when a power line failure caused a "snowball effect" that saw passengers abandoning trains and forcing rail authority bosses to cut all power as they wandered along the tracks.

The trouble started at 17.45 last night with a power transmission problem on a train between Paris and Mitry in Seine-et-Marne - but it was not until nearly eight hours later, at 1.30, that the last delayed passengers were finally on trains home.

An SNCF spokesman said only around 150 passengers were affected in the first incident and it was fixed "very quickly" but by then passengers had jumped off the train, which was stuck between two stations.

Within a couple of hours tens of thousands were stranded when all trains had to be halted on the B, D, H and K lines.

Céline Sibert, director of Transilien Paris-Nord, told reporters that with passengers walking on the lines in total darkness they could not risk running trains. That had "paralysed services".

Gare du Nord, which sees 500,000 passengers a day, was jammed with angry commuters with many complaining that they could not get information on what was happening.

Some buses were brought in to help clear the station but many passengers did not reach their destinations until after midnight.

High-speed Eurostar and Thalys trains were also affected, facing delays averaging around an hour.

One point to note is that the specific danger of the third rail to people on the track has little practical importance in such a case, since all trains have to be stopped anyway.


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: stuving on March 18, 2018, 10:58:26
Somewhat belatedly, RAIB have announced (https://www.gov.uk/government/news/investigation-into-the-events-following-the-stranding-of-trains-in-freezing-weather) the opening of a full investigation into this incident:
Quote
Published 13 March 2018
From:    Rail Accident Investigation Branch

Following a preliminary examination of the circumstances surrounding the events near Lewisham on Friday 2 March 2018, the Rail Accident Investigation Branch (RAIB) has decided to launch a full investigation. Further details of the investigation and its scope will be published on the RAIB’s website within the next fortnight.


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: eightf48544 on March 18, 2018, 11:31:23

With the Lewisham incident, allowance has to be made for the quite horrendous weather on the evening in question, but it must be considered a given that these sorts of incidents are most likely to occur during periods of major disruption and control centres (both NR and TOC) should be staffed appropriately and local operations staff available at key locations so that these sorts of instances can be dealt with better.  Neither is the case at the moment.

II makes a very good point about appropriate staff being available.

One of the problems with the modern railway is how few staff ir needs to run trains. Also with the split between Network Rail and TOC staff you don't have staff qualified to go trackside unlike like in my day when there were lots more drivers, guards station staff, loco shed staff to man the breakdown cranes, S&T technicians, signalmen, PW staff  etc. Plus spare locos and units all available locally to assist.

The bean counters would have fits if there were a vast number of emergency crews hanging around waiting for incidents it means when there is widespread disruption there is no one to help the poor driver (and guard) if they get stuck.

I'm not sure I know what the answer is but it needs some changes to procedures to stop people being trapped on trains especially near stations. 


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: Chris from Nailsea on March 18, 2018, 18:53:40
Somewhat belatedly, RAIB have announced ...

Hmm.  :-\

Going off at a little bit of a tangent here: A website called Death by Health and Safety (http://www.deathbyhealthandsafety.co.uk/readaboutitbelatedly/index.html) refer to RAIB as 'Read About It Belatedly', and so they monitor and report on timescales.



Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: ChrisB on March 18, 2018, 20:55:39
That was 5 days ago


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: Chris from Nailsea on March 18, 2018, 22:02:40
I didn't say it wasn't.  ;)

I merely picked up on a point made, that it does seem to take a while for the RAIB to update us: the original incident occurred on 2 March, but it wasn't until 13 March (eleven days later) that the RAIB announced that they will be investigating.

That is all.  :)



Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: ChrisB on March 19, 2018, 14:19:14
what was the hurry? Why is that a problem?


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: Chris from Nailsea on March 19, 2018, 22:06:30
I would have thought that the RAIB would probably want to make contact with witnesses as soon as possible, while the actual incident was still fresh in their minds, rather than being clouded by subsequent press coverage, for example.

The incident was referred to the RAIB on 3 March 2018, so they had plenty of time to think about it.



Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: ellendune on March 19, 2018, 22:11:09
I have always imagined that before taking the decision to instigate an expensive formal investigate, RAIB have a quick look to see whether the incident was serious enough or had exposed potential failings that warranted such an investigation. So the intervening days were for them to make preliminary enquiries and obtain internal approval to proceed to a detailed investigation. 

That way they spend their limited resources in the best possible fashion and the short delay is to allow proper management of our public money. 


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: ChrisB on March 20, 2018, 11:34:50
Also, I'm sure that the notification date/time doesn't mark the actual start of their work.


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: GBM on March 27, 2018, 11:49:41
https://www.gov.uk/government/news/stranding-of-trains-and-self-detrainments-at-lewisham?utm_source=e4373fe1-11f3-4fbb-ad4b-3f2463e612b0&utm_medium=email&utm_campaign=govuk-notifications&utm_content=immediate

Quote
Stranding of trains and self-detrainments at Lewisham

Investigation into the stranding of trains and self-detrainments at Lewisham, 2 March 2018.

At about 17:30 hrs on Friday 2 March 2018, the delayed 15:56 hrs Southeastern service from London Charing Cross to Dartford encountered difficulty in drawing electric current due to ice on the conductor rail, while attempting to depart from platform 4 at Lewisham station.

The following train, the delayed 16:26 hrs Southeastern service from London Charing Cross to Dartford, was then held at a red signal on the approach to platform 4 at Lewisham station. This train was held around a coach length from platform 4, because the track section that included that platform was still occupied by the 15:56 hrs service.

The train behind that, the delayed 17:06 hrs Southeastern service from London Charing Cross to Orpington, was consequently held at a red signal on the incline between Tanners Hill junction and Lewisham Vale junction. This train was 12 coaches long and its rear coaches blocked the fast lines at Tanners Hill junction. A total of four trains heading away from London and two trains heading towards London were stopped on the fast lines as a result of this. Two further trains were held on the slow lines in St Johns and Lewisham stations as a result of the congestion.

The 15:56 hrs service continued to make insufficient progress out of Lewisham station to clear the track section for the signalling to allow the 16:26 hrs service into platform 4. By 18:30 hrs Network Rail staff had arrived to help clear the ice from the conductor rail ahead of the 15:56 hrs service. The signaller and electrical operators were making preparations to locally isolate the power to allow the de-icing to start.

In advance of the power being switched off, the signaller was in the process of seeking special permission to allow the 16:26 hrs service to pass the red signal into platform 4. This would allow detrainment of the passengers onto the platform. However, during this discussion, the signaller received an emergency call from the driver of the 16:26 hrs service advising that some passengers had opened the doors and were getting out onto the track. The signaller immediately asked the electrical control operator to switch off the power to the conductor rail in the area.

The train driver, assisted by Network staff on the track, attempted to persuade passengers to re-board the train or to get clear of the track; they also advised those still on board to remain there. A short time later, British Transport Police, London Fire Service and London Ambulance service staff were called to Lewisham to assist with the passengers who were on the track. However, passengers continued to exit the 16:26 hrs service, and others alighted from the 15:56 and 17:06 hrs services. Passengers also alighted from trains that had stopped near New Cross station.

A controlled evacuation of the 15:56 and 16:26 hrs services to the Lewisham station platforms took place between about 20:00 hrs and 20:45 hrs. It then took some time for Network Rail and the emergency services to confirm that all passengers and staff were clear of the track in the affected area. Power was restored at 21:36 hrs and most trains were back on the move by about 22:00 hrs.

Our investigation into the incident will determine the sequence of events and the actions of those involved. It will also include consideration of:

the reasons for the trains becoming stranded and measures used to manage this
the emergency preparedness arrangements for cold weather
the processes used to manage the stranded trains and how standard rail industry guidance was applied
how passengers were briefed and kept informed, including the part played by mobile phones and social media
the plan for managing the safety of detrained passengers and recovering railway operation, and how this was applied (including liaison with the emergency services)
the high level management of the event by Network Rail and Southeastern
Although the investigation will focus on the events near Lewisham, it will also identify other serious stranding events that occurred on the UK rail network during the 1 and 2 March 2018.

Our investigation is independent of any investigation by the railway industry, or by the industry’s regulator, the Office of Rail and Road.

We will publish our findings, including any recommendations to improve safety, at the conclusion of our investigation. This report will be available on our website.

Apologies to Mods as it's outside FGW-land but I find the subject very interesting.  Feel free to move or remove.

I can certainly understand passenger frustrations if no news (or little news) is coming their way at the end of a long working day.

Happened on a smaller scale this morning.  Our daughter text to say their inbound to Brighton had stopped but no communication from the driver.
On checking open and real time trains, yes, things were static.  Twitter from Southern showed trespassers on the line at Brighton and all trains stopped..
Their driver then announced the same.
Following NR and Southern on Twitter, BTP were sent to investigate.
The train in front was turned around at Hove, so all moved along one signal.
BTP apprehended a person and gave permission for Brighton movements.
As I was at home and had time to follow the situation I was able to keep daughter updated.
She did say there was minimal information from the train announcements, but the driver didn't have the same channels to view as I did at home.
All he knew was what he was being being told by signalling control I guess.
Around a 45 minute delay



Edit note: Quote marks fixed, for clarity. CfN.  :)


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: stuving on March 27, 2018, 12:29:55
Apologies to Mods as it's outside FGW-land but I find the subject very interesting.  Feel free to move or remove.

Better to move it to the existing thread on this incident.


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: bobm on March 27, 2018, 14:26:37
Your wish is my command....  ;D


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: stuving on March 27, 2018, 18:50:22
As I was expecting, the RAIB's narrative corrects a few details I'd gleaned from various earlier reports. Mostly that's just in the timing, but also I'd not realised they had decided to move train 2 (2M50) into P4 at Lewisham before killing the power and trying to clean up the third rail under train 1 (2M48).

I had already concluded that should have been done sooner, and any work to move train 1 would have to be given a lower priority. Working on its third rail would mean closing the line through P3, which probably rules out any trains to stations on that line from Dartford. Without knowing how wide an area of track would be affected by turning the power there off, I can't say if it would be worth trying.

The alternative is to leave it, and train 2 at P4, and reroute subsequent Dartford via Bexleyheath trains via Bexley. That gets every other train moving within five minutes, but it would mean evacuating train 1 onto the cess just outside the station.  At least you can concentrate all staff on that one train if no others need evacuation. It is close to the station, on plain line, with the third rail in the six-foot. Of course it would be a lot easier if the train behind could be coupled and they all had gangways...

What I based that on was this:

1. Southeastern were operating their Key Route Strategy Timetable, with many fewer trains. There were only 2 tph through Lewisham P4, rather than the usual 12. This Dartford service was interrupted, so the last train before train 1 was 100 minutes earlier. That probably explains (at least in part) why this track in particular iced up, and means that the same may be true further along.

2. With fewer trains and with disruption, what trains ran were very very crowded. That, as well as the lack of toilets on them, raises the priority of getting them to a platform ASAP. Moreover, in known icing conditions a high priority must also be given to getting trains moving over all lines to stop those icing up too. (Though I haven't actually heard of any other train-stopping icing as a result.)

3. Once a general evacuation of any train starts, for whatever reason, it puts a delay of an hour or more into a complete evacuation. According to Southeastern, after the first few jumpers from train 2 they did get everyone off the track within 15 minutes, but that suggests to me there weren't many and they were close to P4.

4. At every stage in this incident, and in general on the London suburban network, by far the best evacuation method is at a platform. All trains bar train 1 were at all times within a few minutes of reaching a platform, and only prevented by a Chinese puzzle built out of trains and interlockings with train 1 as its key.

5. It isn't clear how early train 1 fully cleared P4, though it certainly never cleared the signal overlap. From whenever that was, it became possible to unblock the whole puzzle apart from train 1 and the line through p4. That option should have retained as a "banker" and a time fixed for it to start if train 1 didn't get going, worked out backwards from the time every train has reached a platform. That time can then be given via drivers to passengers, as in: "we will get you to a station by 18:45, provided no-one gets onto the track which will delay the whole process for an hour or more".

6. I'm sure Dartford via Bexleyheath passengers don't like their trains being sent via the Bexley leg, even if it is for the greater good. However, with the two lines only a mile and a bit apart, plus the option of doubling back at Dartford (if that line is kept open - which rules out working on the third rail near Lewisham P4), it's a limited extra delay for them.

I wonder if RAIB will agree with my conclusions ...


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: broadgage on April 06, 2018, 12:46:08
I used to live in the Lewisham area, and have had several interesting phone conversations with former neighbours about this incident.
There is a very generally held view that "the railway" provides a poor, and worsening service even when times are normal, and that it fails miserably to cope with anything out of the ordinary.
Subjective impressions are that reliability has plummeted and overcrowding got much worse.

Regarding this particular incident rather than general dissatisfaction, the main point made was that more escapes are likely in future incidents. No number of soothing announcements will keep people on board for long in appalling conditions.
"everyone knows" that frequent soothing announcements actually mean a prolonged delay.

The gross overcrowding and lack of toilets was hugely criticised. The new trains have no toilets, this is called progress, and the toilets on the older trains are kept locked "because people would otherwise expect toilets on the new trains"
One neighbour stated that "they" (railway staff and management) had no idea just how bad were conditions on board.

The reduced train service was very heavily criticised, it being suggested that a more frequent service would have prevented snow or ice building up. It would certainly have reduced the overcrowding, and allowed passengers to p1ss only into their own shoes rather than other peoples as well !

One victim reported that several passengers had wet or soiled themselves, apart from the gross indignity of being treated thus, how are such victims to continue their journey ? A bus or taxi driver would likely refuse to convey someone with soiled clothing.

Another neighbour who was on one of the trains stated that the railway should be liable to criminal prosecution for the inhuman and degrading way in which people were treated.
Imagine the outrage if prisoners were treated like that ! Cram a few dozen into a van meant for six, no seats, toilets or heating or even lighting, then lock them in for a few hours.
It would never be allowed, but trains are different.

Hearing these reports from former neighbours has reinforced my view that the whole incident was handled very badly indeed.

I ask the following of any railway employees reading this. Talking not of generalities, but of this actual incident, after what time should passengers have been allowed off the train?

In my view, the stranding of a crush loaded train without working toilets should be regarded as an emergency and not simply as a delay.

Looking ahead, it is my view that all new trains should have toilets. And that all new electric trains should have batteries or diesel engines to permit of limited movement in case of snow, ice, wires down etc.




Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: grahame on April 06, 2018, 15:22:25
Looking ahead, it is my view that all new trains should have toilets. And that all new electric trains should have batteries or diesel engines to permit of limited movement in case of snow, ice, wires down etc.

There is sense in that sort of thing, provided that it does not raise the cost of the train so high that it prices out marginal services.

Is there room for an accessible toilet on a 139?


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: broadgage on April 06, 2018, 15:33:57
Looking ahead, it is my view that all new trains should have toilets. And that all new electric trains should have batteries or diesel engines to permit of limited movement in case of snow, ice, wires down etc.

There is sense in that sort of thing, provided that it does not raise the cost of the train so high that it prices out marginal services.

Is there room for an accessible toilet on a 139?

Not realistically, but firstly 139s are an existing design not a new build, and secondly it could reasonably be argued that they are more akin to buses or trams than to proper trains.
In the case of buses, "keep them on board no matter what" is unrealistic and passengers can soon get off if the vehicle gets stick.
Not certain about trams, treat as buses if street running. Trams running along rail routes would seem to be at risk of a Lewisham type incident, though I have not heard of it happening.
"keep them on board no matter what" seems to be a main line railway policy, including the suburban bits, but perhaps not applied to trams ?


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: IndustryInsider on April 06, 2018, 18:27:02
I ask the following of any railway employees reading this. Talking not of generalities, but of this actual incident, after what time should passengers have been allowed off the train?

Given what I know about the incident, and how close the train was to the platform at Lewisham, I would suggest a that roughly an hour is the maximum length of time the train should have been stopped before a controlled evacuation was attempted.  After approximately 30 minutes it would be wise to start the preparations for an evacuation - i.e. notification to the emergency services and any local staff that may be able to assist (including station staff).

Easy to have these rules and/or guidelines though and far more difficult to enforce them rigidly.  Even controlled evacuations are not without hazards and takes a long while to complete if you have several hundred people to get off.  Stuving makes some sensible suggestions in his earlier post.


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: Electric train on April 06, 2018, 22:20:12
I ask the following of any railway employees reading this. Talking not of generalities, but of this actual incident, after what time should passengers have been allowed off the train?

Given what I know about the incident, and how close the train was to the platform at Lewisham, I would suggest a that roughly an hour is the maximum length of time the train should have been stopped before a controlled evacuation was attempted.  After approximately 30 minutes it would be wise to start the preparations for an evacuation - i.e. notification to the emergency services and any local staff that may be able to assist (including station staff).

Easy to have these rules and/or guidelines though and far more difficult to enforce them rigidly.  Even controlled evacuations are not without hazards and takes a long while to complete if you have several hundred people to get off.  Stuving makes some sensible suggestions in his earlier post.

This event at Lewisham it has also be born in mind the conditions at the time.  The whole day it had been a struggle to get and keep trains moving due to iced conrail, to have stopped every train in the area discharge the all the conrail in a much wider area; rules are there must be a whole electrical section discharged on all lines either side of the electrical section effected' this 5 to 10 route miles.  By stopping all trains in the area could have lead to a bigger problem.

The mistake I believe was actually to attempt to run trains at all given the conditions, however NR and the ToC would have been slated for taking that decision; from what I understand if such conditions happen again next year it is possible the decision will be taken to suspend the service, although it is accepted these conditions are a once in 20 / 30 years


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: grahame on April 07, 2018, 05:44:08
The mistake I believe was actually to attempt to run trains at all given the conditions, however NR and the ToC would have been slated for taking that decision; from what I understand if such conditions happen again next year it is possible the decision will be taken to suspend the service, although it is accepted these conditions are a once in 20 / 30 years

Weather conditions stopping trains once in every 20 or 30 years seems a very reasonable decision.

What a contrast to try and keep running through that on South Eastern when the decision in our area to stop running due to weather conditions seems taken at the opposite extreme.  Three times last month - for three days, three days and one day - trains suspended on the TransWilts due to the effects of weather. 


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: broadgage on April 07, 2018, 10:20:18
Any reasonable passenger would accept the withdrawal of train services very occasionally in truly extreme weather, perhaps at average intervals of decades.

However we now increasingly have a "fair weather only" railway that cant cope with moderately adverse weather.

IMO, a good guide is how alternative transport systems cope. In the recent heavy snow for example air and road travel was significantly disrupted, it would therefore be reasonable to expect disruption on railways also.

What is not acceptable in my view, is regular serious railway disruption "due to adverse weather" when roads and airlines are operating as normal.


Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: stuving on August 26, 2018, 21:13:04
An independent report (dated 17th August) into this incident, by Arthur D Little with Southwood Rail Consulting, has appeared on-line here (https://cdn.prgloo.com/media/download/5cc04fabf4a84e81bc4e4e7c9008e7ba).

I've not had time to read most of it yet, but the first definite observation I've found is that the driver of the second train in the procession (2M50) could have been permitted to enter Lewisham P4 under emergency permissive working, which is "intended primarily for the purpose of moving stranded trains into nearby platforms". This was in fact eventually requested, but by then the train had been stopped for an hour and self-evacuations happened first. There is a corresponding recommendation to consider how the early use of EPW and intervention to hold trains at platforms can prevent this kind of incident.



Title: Re: Stranded passengers detrain onto tracks - incident at Lewisham, 2 Mar 2018
Post by: grahame on March 25, 2019, 13:01:59
Report at

https://www.gov.uk/raib-reports/report-02-2019-self-detrainment-of-passengers-onto-lines-that-were-still-open-to-traffic-and-electrically-live-at-lewisham

Quote
At about 18:41 hrs on 2 March 2018, a passenger got out of Southeastern train 2M50 and went onto the track near Lewisham station when it was unsafe to do so. Adjacent lines were still open to traffic and the electric third rail traction power system was live. By the time that this had occurred the train had been held at a signal outside the station for over an hour because the train in front, 2M48, was having difficulty drawing power and being able to move forward due to ice accumulation on the conductor rail. Train 2M50 stopped across a key junction and caused the train that was following it, 2S54, to block another junction. This resulted in a further seven trains being unable to move.

The electric traction power was turned off in the immediate vicinity within about three minutes of the driver informing the signaller that a passenger was on the track. However, while the electrical control operator was finalising the isolation three passengers also got off train 2S54 and crossed lines that may have been live at the time. Around a further 30 passengers exited train 2M50 of their own accord and went onto the track; a few possibly did this when the lines were still live. Within 45 minutes passengers had got off at least two other trains. The uncontrolled nature of the detrainments delayed traction power reinstatement and resulted in trains being stranded for around four and a half hours. Emergency services attended and helped with incident management and recovery. Although no-one was seriously injured, conditions on all of the stranded trains became very difficult for passengers and staff.

Quote
The RAIB has made five recommendations:

Three are directed jointly at Network Rail and Southeastern and concern:
the management of conductor rail ice risk
the process for the timely identification and management of train stranding events
the visibility and communication of information to and within railway control centres
Two are directed at Southeastern and concern ensuring that it has a suitably large pool of staff to support train crews during incidents and that the essential needs of train passengers during extreme weather emergencies are reasonably met.

Full report - 69 pages when printed - at https://assets.publishing.service.gov.uk/media/5c94e85ce5274a48ead27ad4/190325_R022019_Lewisham.pdf



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