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All across the Great Western territory => Across the West => Topic started by: grahame on July 13, 2018, 04:41:06 pm



Title: Stay at home Sunday
Post by: grahame on July 13, 2018, 04:41:06 pm
From The Bristol Post (https://www.bristolpost.co.uk/news/bristol-news/gwr-trains-sunday-enough-staff-1783577)

Quote
The boss of the West’s rail services is warning people not to travel by train on Sunday because they won’t have enough staff - because of the World Cup final and sunny weather.

GWR apologised, and warned passengers there would be ‘significant disruption’ to services in and around Bristol and from Bristol to London on Sunday, with fewer trains which will be more packed than usual.

And the company gave a long list of reasons why there would be big problems on the railway to the city this weekend, which included a football match taking place in Moscow between France and Croatia.

A statement from GWR said they were lifting ticket restrictions, offering refunds and warning people to travel before the disruption hits on Sunday.

“Due to a number of factors including on-going engineering work; the World Cup Final taking place; the continuing good weather, and the start of the school holidays in some regions, there is a reduced number of available staff,” a spokesperson said.

Better alerted now that on Sunday morning ... or when you come to catch the train home!


Title: Re: Stay at home Sunday
Post by: TaplowGreen on July 13, 2018, 04:47:46 pm
https://www.plymouthherald.co.uk/news/plymouth-news/significant-disruption-expected-trains-staff-1783358

Were it not so pathetically predictable, inconveniencing thousands of people yet again, it might almost be amusing.

GWR couldn't run a bath.


Title: Re: Stay at home Sunday
Post by: ChrisB on July 13, 2018, 05:06:49 pm
Here's the full press release.....

Quote
Dear Chris

e have just issued the media release below and are emailing customers who we know are planning to travel on Sunday to give them advance notice of a revised timetable.  I wanted you to be aware, in case you were travelling, and to spread the message as widely as we could.

We would much rather operate our full timetable, but having assessed the situation, we think it is better to consolidate and offer customers advance warning of the changes, rather than aim to run all our services and find we have to make cancellations on the day.    We are working now to cover as many trains as possible and the revised timetable will be available from our website tomorrow.

Please do let me know if you have any queries or questions, I will make sure we check the inbox over the weekend to provide a prompt reply.

Mark

Press release

Friday 13 July
Train operator warns of significant disruption this Sunday

Great Western Railway is warning customers of significant disruption to services this coming Sunday and has lifted ticket restrictions to enable people to travel before the disruption hits.

Due to a number of factors including on-going engineering work; the World Cup Final taking place; the continuing good weather, and the start of the school holidays in some regions, there is a reduced number of available staff.

GWR is advising customers planning to travel on long distance intercity services on Sunday 15 July that a revised timetable will be in place with a significantly reduced number of trains in operation. Long-distance services – including routes between Paddington and Bristol, South Wales, Oxford and Devon and Cornwall will be most affected, with some changes to suburban services in the West. Trains that do run will be extremely busy.

Local stopping services in the Thames Valley are expected to run as normal.

Passengers are advised to travel as early as possible, and to consider switching their travel plans to alternate days. To help with this, ticket restrictions have been removed from services on Saturday 14 and Monday 16 July, so that customers with tickets for Sunday, including Advance fixed train tickets can travel on other services. Ticket acceptance has also been agreed with CrossCountry trains.

GWR Managing Director Mark Hopwood said:
“We will have managers and volunteers throughout our network to help at stations and on board, but unfortunately we will not be able to deliver our planned timetable of services; and the trains we are able to operate will be extremely busy.

“I would encourage customers to travel on a different day if they are able to and we will happily offer refunds to those who choose not to travel.

“We are very sorry for the inconvenience this disruption will cause.”

Full details of the revised timetable will be available online from Saturday 14 July for customers to check journeys before they travel.

Those who choose not to travel will be entitled to a full refund on their unused ticket (the GWR £10 administration fee is also waivered). To claim a refund please click here.


Title: Re: Stay at home Sunday
Post by: IndustryInsider on July 13, 2018, 05:39:09 pm
We would much rather operate our full timetable, but having assessed the situation, we think it is better to consolidate and offer customers advance warning of the changes, rather than aim to run all our services and find we have to make cancellations on the day.    We are working now to cover as many trains as possible and the revised timetable will be available from our website tomorrow.

Mark

Such words could, and should, have been issued from the MD on many weekends since the turn of the year!

Has he finally got the message?  Or is it that this Sunday is expected to be even worse, despite England not playing?


Title: Re: Stay at home Sunday
Post by: bobm on July 13, 2018, 05:51:54 pm
Quote
Due to a number of factors including on-going engineering work; the World Cup Final taking place; the continuing good weather, and the start of the school holidays in some regions, there is a reduced number of available staff.

Given that three of the four factors quoted could well apply the following week is this the tip of the iceberg?


Title: Re: Stay at home Sunday
Post by: phile on July 13, 2018, 05:59:26 pm
We would much rather operate our full timetable, but having assessed the situation, we think it is better to consolidate and offer customers advance warning of the changes, rather than aim to run all our services and find we have to make cancellations on the day.    We are working now to cover as many trains as possible and the revised timetable will be available from our website tomorrow.

Mark

Such words could, and should, have been issued from the MD on many weekends since the turn of the year!

Has he finally got the message?  Or is it that this Sunday is expected to be even worse, despite England not playing?

Which year ?


Title: Re: Stay at home Sunday
Post by: TaplowGreen on July 13, 2018, 06:01:27 pm
We would much rather operate our full timetable, but having assessed the situation, we think it is better to consolidate and offer customers advance warning of the changes, rather than aim to run all our services and find we have to make cancellations on the day.    We are working now to cover as many trains as possible and the revised timetable will be available from our website tomorrow.

Mark

Such words could, and should, have been issued from the MD on many weekends since the turn of the year!

Has he finally got the message?  Or is it that this Sunday is expected to be even worse, despite England not playing?

Can anyone seriously imagine any other public service organisation behaving like this?

I've been running this over in my mind and picturing the scene sitting in front of one of my clients to explain it should my own Business be so incompetent (it never would be, we take pride in what we do and in delivering for our customers);

"Me - sorry, but we can only provide a fraction of our advertised service this Sunday...……"

Client (spluttering tea all over his desk) "Why?"

Me "well it's like this, it's Sunday, so the guys don't really fancy working, the weather's pretty good, and Croatia are playing France...…………...so that's that, tough, you'll just have to make other arrangements I'm afraid...………...contingency plans I hear you ask? Staff management? Sorry we don't do either of those, and yes I know we're paid to deliver a 7 day service, but the guys don't have to work Sundays if they don't fancy it"





Title: Re: Stay at home Sunday
Post by: bignosemac on July 13, 2018, 06:05:38 pm
All the excuses are known knows that could and should have been mitigated with advance planning.

However, at least Mark Hopwood is acknowledging GWR's inability to do the basics, and by extension, his own incompetence.

I'm hoping the press go to town on him. Unfortunately (or fortunately for MH) the fourth estate is busy looking elsewhere today, distracted by an mouthy orange blimp from the US of A and a balloon caricature of him.

Actually, perhaps GWR decided today was a good day to bury bad news.


Title: Re: Stay at home Sunday
Post by: TaplowGreen on July 13, 2018, 06:12:45 pm
All the excuses are known knows that could and should have been mitigated with advance planning.

However, at least Mark Hopwood is acknowledging GWR's inability to do the basics, and by extension, his own incompetence.

I'm hoping the press go to town on him. Unfortunately (or fortunately for MH) the fourth estate is busy looking elsewhere today, distracted by an mouthy orange blimp from the US of A and a balloon caricature of him.

Actually, perhaps GWR decided today was a good day to bury bad news.

................how about a Hopwood blimp floating over Paddington?  :D


Title: Re: Stay at home Sunday
Post by: Timmer on July 13, 2018, 07:19:39 pm
You couldn’t make it up...World Cup disrupts scheduled train services and we’re not even in the flippin’ final!!!

What a sham and a disgrace. I can’t even believe GWR are using the World Cup as an excuse, that’s just plain embarrassing for a service sector led company to admit to. Shocking and quite frankly shameful.

The only consolation is that GWR are at least giving everyone advance notice that they could face an unpleasant journey or no journey at all.


Title: Re: Stay at home Sunday
Post by: martyjon on July 13, 2018, 07:40:07 pm
All the excuses are known knows that could and should have been mitigated with advance planning.

However, at least Mark Hopwood is acknowledging GWR's inability to do the basics, and by extension, his own incompetence.

I'm hoping the press go to town on him. Unfortunately (or fortunately for MH) the fourth estate is busy looking elsewhere today, distracted by an mouthy orange blimp from the US of A and a balloon caricature of him.

Actually, perhaps GWR decided today was a good day to bury bad news.

................how about a Hopwood blimp floating over Paddington?  :D



.... wearing a short formed pair of trousers....


Title: Re: Stay at home Sunday
Post by: a-driver on July 13, 2018, 08:10:28 pm
You couldn’t make it up...World Cup disrupts scheduled train services and we’re not even in the flippin’ final!!!

What a sham and a disgrace. I can’t even believe GWR are using the World Cup as an excuse, that’s just plain embarrassing for a service sector led company to admit to. Shocking and quite frankly shameful.

The only consolation is that GWR are at least giving everyone advance notice that they could face an unpleasant journey or no journey at all.

The roster for Sunday was done on Tuesday. This means traincrew would have had to make themselves unavailable prior to England playing Croatia. This contingency plan was prepared well in advance with GWR obviously expecting a larger than normal number of traincrew being unavailable.  A number of crew have since made themselves available to work but obviously GWR can’t predict numbers so they’ve had to plan for worse case.  From what I’ve heard, there was a lot of uncovered work, significantly more than previous Sundays 


Title: Re: Stay at home Sunday
Post by: bobm on July 13, 2018, 08:20:51 pm
You couldn’t make it up...World Cup disrupts scheduled train services and we’re not even in the flippin’ final!!!

What a sham and a disgrace. I can’t even believe GWR are using the World Cup as an excuse, that’s just plain embarrassing for a service sector led company to admit to. Shocking and quite frankly shameful.

The only consolation is that GWR are at least giving everyone advance notice that they could face an unpleasant journey or no journey at all.

I am sure I read somewhere that staff have to give five days' notice whether they are available to work - if so many may have made themselves unavailable in the hope/expectation England would be in the final.   On that basis who is in the final wouldn't be an issue.   Not that that will help the hapless Sunday traveller.


Title: Re: Stay at home Sunday
Post by: Timmer on July 13, 2018, 08:32:56 pm
I am sure I read somewhere that staff have to give five days' notice whether they are available to work - if so many may have made themselves unavailable in the hope/expectation England would be in the final.   On that basis who is in the final wouldn't be an issue.   Not that that will help the hapless Sunday traveller.
I think I’ve seen that somewhere too Bob. Now according to a-driver a number of crew have now made themselves available, we await to see what timetable GWR are able to operate when its released tomorrow.


Title: Re: Stay at home Sunday
Post by: TaplowGreen on July 13, 2018, 08:59:11 pm
You couldn’t make it up...World Cup disrupts scheduled train services and we’re not even in the flippin’ final!!!

What a sham and a disgrace. I can’t even believe GWR are using the World Cup as an excuse, that’s just plain embarrassing for a service sector led company to admit to. Shocking and quite frankly shameful.

The only consolation is that GWR are at least giving everyone advance notice that they could face an unpleasant journey or no journey at all.

The roster for Sunday was done on Tuesday. This means traincrew would have had to make themselves unavailable prior to England playing Croatia. This contingency plan was prepared well in advance with GWR obviously expecting a larger than normal number of traincrew being unavailable.  A number of crew have since made themselves available to work but obviously GWR can’t predict numbers so they’ve had to plan for worse case.  From what I’ve heard, there was a lot of uncovered work, significantly more than previous Sundays 

Have you any idea how utterly ridiculous and incomprehensible it appears to the overwhelming majority of people operating in the real world when the ability of one of the UKs major service industries to provide said service pivots around staff availability due to the some of them wanting to watch a football match?

Does it ever occur to you that the starting point for just about every other Business is to ensure that there are enough staff to provide the advertised service as a precursor to authorising absences?



For whom does the railway exist to serve?


Title: Re: Stay at home Sunday
Post by: broadgage on July 13, 2018, 09:39:25 pm
For years it has been known that FGW/GWR struggle to cope with Christmas and Easter, apologists for the railway blame this on customers choosing to go on holiday at holiday times, and state that not much can be done.
In recent years, other bank holidays have been badly affected by extreme overcrowding with advice not to travel.

Now they cant even provide a proper service on a normal summer Sunday.

So rush hour weekday overcrowding is the fault of workers choosing to go to work during working hours.
Holiday time overcrowding is the fault of leisure travellers for choosing to travel at weekends.
Does not leave much hope does it.

I have previously remarked that we increasingly have a "fair weather only railway" that fails to cope with only moderately adverse weather, during which roads and airlines operate as normal.
Well we don't even have a fair weather railway now ! one of the reasons given for the fiasco is "continuing fine weather"


Title: Re: Stay at home Sunday
Post by: a-driver on July 13, 2018, 10:32:05 pm

For whom does the railway exist to serve?

HM Treasury.

For years it has been known that FGW/GWR struggle to cope with Christmas and Easter, apologists for the railway blame this on customers choosing to go on holiday at holiday times, and state that not much can be done.
In recent years, other bank holidays have been badly affected by extreme overcrowding with advice not to travel

No one blames this on the customers. It’s all down to a lack of investment that’s never kept up with demand. Paddington has had 16 (now 15) platforms since the 1930’s!  It’s now at the stage where it is at capacity and barely able to cope with demand. A one or two minute delay to any train will just snowball because there is no room to recover it. Going forward there is no plan to significantly increase capacity so, whoever runs services out of Paddington will always struggle in times of extremely high demand. It’s a picture repeated across the country. The governments answer to ease overcrowding was to build new trains without buffets cars. Short term, cheap and easy fixes.


Title: Re: Stay at home Sunday
Post by: ellendune on July 13, 2018, 11:13:49 pm

For whom does the railway exist to serve?

HM Treasury.

Spot on.  They actually run all departments of government.

No one blames this on the customers. It’s all down to a lack of investment that’s never kept up with demand. Paddington has had 16 (now 15) platforms since the 1930’s!  It’s now at the stage where it is at capacity and barely able to cope with demand. A one or two minute delay to any train will just snowball because there is no room to recover it. Going forward there is no plan to significantly increase capacity so, whoever runs services out of Paddington will always struggle in times of extremely high demand.

2 more platforms coming soon (Crossrail)


Title: Re: Stay at home Sunday
Post by: grahame on July 14, 2018, 06:38:07 am
Quote
Due to a number of factors including on-going engineering work; the World Cup Final taking place; the continuing good weather, and the start of the school holidays in some regions, there is a reduced number of available staff.

Given that three of the four factors quoted could well apply the following week is this the tip of the iceberg?

If we were to move to the routine publication of significant updates to the Sunday timetable on Saturday (morning) rather than during the early hours of Sunday morning, it would be a good step.  We have a long way to go to a timetable that's stable from 12 weeks in advance but should remember that a long journey starts with a single step, and we should applaud that step in the right direction and encourage following steps along the same lines rather than this being just a blip of improved information for the one weekend only.


Title: Re: Stay at home Sunday
Post by: Timmer on July 14, 2018, 07:08:59 am
If we were to move to the routine publication of significant updates to the Sunday timetable on Saturday (morning) rather than during the early hours of Sunday morning, it would be a good step.  We have a long way to go to a timetable that's stable from 12 weeks in advance but should remember that a long journey starts with a single step, and we should applaud that step in the right direction and encourage following steps along the same lines rather than this being just a blip of improved information for the one weekend only.
Agree it would be a start. You would need to educate those travelling on a Sunday to check the website on Saturday to confirm your train is operating. GWR should be able to do this if the roster for Sunday is done on a Tuesday.

With the Summer holidays about to start, there could be quite a few weekends of significant cancellations so something needs to be put in place to better inform passengers.

Waiting until Sunday morning to list all the cancellations isn’t acceptable. I know this is to give the chance to see if they can get more crew to work a Sunday but GWR’s long suffering passengers need to have some certainty their train is going to run. This has gone on for far too long.


Title: Re: Stay at home Sunday
Post by: TaplowGreen on July 14, 2018, 07:34:00 am
Quote
Due to a number of factors including on-going engineering work; the World Cup Final taking place; the continuing good weather, and the start of the school holidays in some regions, there is a reduced number of available staff.

Given that three of the four factors quoted could well apply the following week is this the tip of the iceberg?

If we were to move to the routine publication of significant updates to the Sunday timetable on Saturday (morning) rather than during the early hours of Sunday morning, it would be a good step.  We have a long way to go to a timetable that's stable from 12 weeks in advance but should remember that a long journey starts with a single step, and we should applaud that step in the right direction and encourage following steps along the same lines rather than this being just a blip of improved information for the one weekend only.

You are clutching at the faintest of straws in your (well meaning) quest to polish a turd, but given that a couple of the faithful have already piped up with the response that the railways are here to serve "HM Treasury" rather than the correct answer, which is of course "their customers" tells you all you need to know about how far the railways have to go to achieve a cultural shift towards a position where the sort of action you suggest is the default, and customers are placed at the top of the list of priorities.

Right now, whilst Directors, managers and employees cannot even admit through gritted teeth that they are a customer service organisation, don't expect much to change - it simply isn't on the radar.


For as long as staff sitting in the sun and/or watching football matches is allowed to have more priority than providing a service, nothing will change.


GWR needs a new broom swept right through it.


Title: Re: Stay at home Sunday
Post by: grahame on July 14, 2018, 07:39:21 am
[snip]

There is far, far more truth in some of your comments than I could possibly be seen to be agreeing with. It's a sham (or shambles) in the customer services stakes. 




Title: Re: Stay at home Sunday
Post by: Timmer on July 14, 2018, 08:14:09 am
Quote
GWR needs a new broom swept right through it.
We’ve been saying that for years. First have had long enough inflicting their low level of customer service over the years. However, I don’t see a better alternative out there.


Title: Re: Stay at home Sunday
Post by: TaplowGreen on July 14, 2018, 08:53:29 am
Quote
GWR needs a new broom swept right through it.
We’ve been saying that for years. First have had long enough inflicting their low level of customer service over the years. However, I don’t see a better alternative out there.

There is a very simple answer - insert a Customer satisfaction KPI into the contract, then any potential bidder can demonstrate their commitment against it - those who have no interest in delivering an acceptable level of customer service need not bid.

Naturally there would be an incentive to exceed the KPI as well as a penalty for failing to meet it.

Interestingly, you tend to find that organisations where the size of the senior management bonus pot is dependent on this type of measure tend to make the cultural shift rather more swiftly than others.


Title: Re: Stay at home Sunday
Post by: Adelante_CCT on July 14, 2018, 09:03:02 am
Not sure if these are "last minute cancellations" or weren't due to run anyway but I note that the 13:00 & 15:30 from Bristol to Paddington and the 16:27 & 18:00 from Paddington to Bristol are not running tomorrow


Title: Re: Stay at home Sunday
Post by: phile on July 14, 2018, 10:45:23 am
Not sure if these are "last minute cancellations" or weren't due to run anyway but I note that the 13:00 & 15:30 from Bristol to Paddington and the 16:27 & 18:00 from Paddington to Bristol are not running tomorrow

These are are-planned cancellations, which although their route is not directly affected are an off shoot of Engineering Work.


Title: Re: Stay at home Sunday
Post by: grahame on July 14, 2018, 11:18:23 am
"Stay at Home Sunday" is not limited to the West.  It's also in The North. From The Manchester Evening News (https://www.manchestereveningnews.co.uk/news/greater-manchester-news/northern-trains-world-cup-final-14907737):

Quote
Northern is warning of train chaos on Sunday after a large number of staff booked the day off to watch the World Cup final.

The company says it may have to cancel many services as it can’t persuade crews to operate them.

According to workers’ contracts, they don’t have to work on Sundays if they give enough notice.

Last week when England made it into the last four of the World Cup, Northern was inundated with requests for time off – around about.

It’s thought that many staff booked the day off with a hope the Three Lions would be playing in the final on Sunday.

A spokesman for the company said they are working to try and get as many people working as possible to minimise disruption, but urged customers to be aware and plan ahead.

Northern will be running an amended timetable across much of the north west of England with many services in Cumbria, Lancashire and Greater Manchester, likely to be cancelled.


Title: Re: Stay at home Sunday
Post by: Timmer on July 14, 2018, 01:44:50 pm
GWR are saying on Twitter that the revised timetable should be available this evening as it’s still being worked on.


Title: Re: Stay at home Sunday
Post by: IndustryInsider on July 14, 2018, 02:15:30 pm
I said a couple of months back that I expected driver shortages to mean cancellations to some degree until at least the autumn, especially affecting those depots (predominantly HSS ones) who are able to chuck in their Sunday’s.  The World Cup will have only made a bad situation worse this particular Sunday.

Traditionally the number of drivers who wanted to give their Sunday’s away were roughly matched by the number of people who wanted to work additional ones making it unusual to be so short that trains had to be cancelled.

The reason that general equilibrium has shifted slowly but surely over recent years is down to a couple of reasons.  Firstly most drivers have seen their wage increase to a level where a larger percentage don’t need the traditional wage ‘top up’ working a Sunday gave them. 

Secondly the rate of pay for a Sunday is ‘only’ time-and-a-quarter which is the same for working a rest day during the week.  More and more drivers therefore can earn the same by working an extra day in the week and having the Sunday off than they would if they just stick to their roster.

Sunday’s in the working week is the longer term solution, but as we know is a over two years away at least.  The only short term solutions are going to be very costly.  You could either pay more than time-and-a-quarter so that drivers are more attracted to Sunday’s, or you negotiate a one-off payment to buy the local conditions off the drivers at the depots that can currently opt-out.

Both options might leave you shorter during the week, and the second one would need more time consuming union negotiating (and be seen by some to be unfair), so I would favour the former.

Finally, all new drivers now being employed are not able to opt-out unless cover is available, a suggestion Broadgage and maybe others have made.  Though I fear it will be at least five years before that will make any noticeable difference.


Title: Re: Stay at home Sunday
Post by: TaplowGreen on July 14, 2018, 03:54:10 pm
I said a couple of months back that I expected driver shortages to mean cancellations to some degree until at least the autumn, especially affecting those depots (predominantly HSS ones) who are able to chuck in their Sunday’s.  The World Cup will have only made a bad situation worse this particular Sunday.

Traditionally the number of drivers who wanted to give their Sunday’s away were roughly matched by the number of people who wanted to work additional ones making it unusual to be so short that trains had to be cancelled.

The reason that general equilibrium has shifted slowly but surely over recent years is down to a couple of reasons.  Firstly most drivers have seen their wage increase to a level where a larger percentage don’t need the traditional wage ‘top up’ working a Sunday gave them. 

Secondly the rate of pay for a Sunday is ‘only’ time-and-a-quarter which is the same for working a rest day during the week.  More and more drivers therefore can earn the same by working an extra day in the week and having the Sunday off than they would if they just stick to their roster.

Sunday’s in the working week is the longer term solution, but as we know is a over two years away at least.  The only short term solutions are going to be very costly.  You could either pay more than time-and-a-quarter so that drivers are more attracted to Sunday’s, or you negotiate a one-off payment to buy the local conditions off the drivers at the depots that can currently opt-out.

Both options might leave you shorter during the week, and the second one would need more time consuming union negotiating (and be seen by some to be unfair), so I would favour the former.

Finally, all new drivers now being employed are not able to opt-out unless cover is available, a suggestion Broadgage and maybe others have made.  Though I fear it will be at least five years before that will make any noticeable difference.

Thanks for your (always reliably) objective view II.

The money will have to be found - I hope and suspect tomorrow's farce which I note is not restricted to GWR will be massively publicised and bring the issue into sharp relief.


No doubt there will now be cries of "ooooooooooo's gonna pay for it" from the usual sources, but perhaps public and political pressure will assist with applying boots to the backsides of the relevant stakeholders and catalyse a short/medium term solution to be found.

Perhaps there should be a quid pro quo in part in return for the generous wages now being paid to which you allude, and a move by the employers to increase the time + 0.25 to time + 0.5 which is pretty standard for Sunday overtime.


It is truly ridiculous that a 7 day service only means 6 to a large part of the workforce, to the detriment of customers and I can think of no other industry where it exists. Time to move into the modern world.


Title: Re: Stay at home Sunday
Post by: Timmer on July 14, 2018, 07:42:32 pm
GWR are saying on Twitter that the revised timetable should be available this evening as it’s still being worked on.
UPDATE: GWR are now saying on Twitter that our team are inputting the services in overnight, so the revised timetable will be available tomorrow morning.

So no change to all the other Sundays then, you will have to find out on the day whether or not your train is going to be cancelled. I guess it was too much to hope for that they could been more specific sooner to help people who have to travel with their plans.

I will say though respect to GWR’s train planning team who have to sort this all out.


Title: Re: Stay at home Sunday
Post by: grahame on July 14, 2018, 08:59:51 pm
GWR are saying on Twitter that the revised timetable should be available this evening as it’s still being worked on.
UPDATE: GWR are now saying on Twitter that our team are inputting the services in overnight, so the revised timetable will be available tomorrow morning.

So no change to all the other Sundays then,...

We're getting some of tomorrow's updates a good few hours earlier than previous ...

Quote
Sun, 15 July 08:27 London Paddington to Cheltenham Spa due 10:43
Sun, 15 July 08:30 London Paddington to Swansea due 11:51
Sun, 15 July 10:27 London Paddington to Cheltenham Spa due 12:45
Sun, 15 July 11:18 Cheltenham Spa to London Paddington due 13:30
Sun, 15 July 12:22 Swansea to London Paddington due 15:40
Sun, 15 July 13:33 Cheltenham Spa to London Paddington due 15:45
Sun, 15 July 14:22 London Paddington to Cheltenham Spa due 16:47
Sun, 15 July 16:22 London Paddington to Cheltenham Spa due 18:40
Sun, 15 July 17:30 London Paddington to Swansea due 20:50
Sun, 15 July 17:33 Cheltenham Spa to London Paddington due 19:45
Sun, 15 July 18:51 Swansea to London Paddington due 22:14
Sun, 15 July 19:30 London Paddington to Swansea due 22:58
Sun, 15 July 19:32 Cheltenham Spa to London Paddington due 21:45


Title: Re: Stay at home Sunday
Post by: grahame on July 14, 2018, 09:01:52 pm
And I think I caught those in mid-upload.  Some added.  Will come back in an hour or two as I expect we'll have a fuller picture by then.


Title: Re: Stay at home Sunday
Post by: Timmer on July 14, 2018, 09:14:40 pm
Here we go, here’s a list of what not running tomorrow, just posted on the GWR website:
https://www.gwr.com/travel-updates/live-network-updates/disruption-information


Title: Re: Stay at home Sunday
Post by: grahame on July 14, 2018, 09:53:08 pm
And I think I caught those in mid-upload.  Some added.  Will come back in an hour or two as I expect we'll have a fuller picture by then.

Here we go, here’s a list of what not running tomorrow, just posted on the GWR website:
https://www.gwr.com/travel-updates/live-network-updates/disruption-information

Thanks ... looks like my Weymouth trip is on.


Title: Re: Stay at home Sunday
Post by: Four Track, Now! on July 14, 2018, 11:20:26 pm
Perhaps there should be a quid pro quo...

A quid and a quarter at least, surely?

Mrs FT, N! is due to return to Bristol from Devon tomorrow evening. Fortunately, because it's a lot cheaper, she is booked on XC, but I shall still have to check again tomorrow, in case they employ a lot of French or Croations.


Title: Re: Stay at home Sunday
Post by: Timmer on July 15, 2018, 07:07:34 am
Looking at the list provided, afternoon and early evening IC services out of Paddington are decimated with services to Bristol particularly affected putting pressure on already busy long distance services that are running.

Paddington today is not going to be a pleasant place to travel from. I hope and I’m sure GWR will have plenty of staff and free refreshments on the main concourse.


Title: Re: Stay at home Sunday
Post by: TaplowGreen on July 15, 2018, 07:23:16 am
Looking at the list provided, afternoon and early evening IC services out of Paddington are decimated with services to Bristol particularly affected putting pressure on already busy long distance services that are running.

Paddington today is not going to be a pleasant place to travel from. I hope and I’m sure GWR will have plenty of staff and free refreshments on the main concourse.

Maybe they could have a band playing too? Worked for the Titanic when that sank without trace.


Title: Re: Stay at home Sunday
Post by: a-driver on July 15, 2018, 07:31:49 am
This won’t be happening for much longer, LTV and West crews have agreed new terms & conditions which will see Sunday’s as part of the working week, something that has been discussed for a long while.  HSS crews will soon follow.


Title: Re: Stay at home Sunday
Post by: Adelante_CCT on July 15, 2018, 07:57:14 am
Even more trains than the website suggests, just for the record:

Quote
07:22 Reading to London Paddington due 08:28
08:27 London Paddington to Cheltenham Spa due 10:43
08:30 London Paddington to Swansea due 11:51
08:30 London Paddington to Reading due 09:31
08:45 Exeter St Davids to Paignton due 09:45
10:27 London Paddington to Cheltenham Spa due 12:45
10:57 London Paddington to Penzance due 16:11
11:10 Bristol Temple Meads to Brighton due 14:48
11:10 Bristol Temple Meads to Taunton due 12:13
11:18 Cheltenham Spa to London Paddington due 13:30
12:22 Swansea to London Paddington due 15:40
13:00 Penzance to London Paddington due 18:30
13:22 Gloucester to Cardiff Central due 14:42
13:33 Cheltenham Spa to London Paddington due 15:45
13:37 Penzance to Exeter St Davids due 16:54
13:53 Taunton to Bristol Temple Meads due 14:58
14:00 London Paddington to Bristol Temple Meads due 15:56
14:22 London Paddington to Cheltenham Spa due 16:47
14:57 London Paddington to Penzance due 20:23
15:00 London Paddington to Taunton due 18:01
15:02 Liskeard to Looe due 15:31
15:07 Cardiff Central to Bristol Parkway due 15:56
15:10 Bristol Temple Meads to Weston-Super-Mare due 15:43
15:34 Looe to Liskeard due 16:02
15:47 Brighton to Bristol Temple Meads due 19:09
16:00 London Paddington to Bristol Temple Meads due 17:58
16:10 Plymouth to London Paddington due 20:25
16:10 Weston-Super-Mare to Bristol Temple Meads due 16:45
16:10 Liskeard to Looe due 16:39
16:13 Penzance to London Paddington due 21:40
16:22 London Paddington to Cheltenham Spa due 18:40
16:30 Bristol Temple Meads to London Paddington due 18:24
16:42 Looe to Liskeard due 17:10
16:48 Reading to Redhill due 18:06
17:00 London Paddington to Bristol Temple Meads due 18:56
17:18 Reading to Gatwick Airport due 18:35
17:30 London Paddington to Swansea due 20:50
17:33 Cheltenham Spa to London Paddington due 19:45
17:35 Liskeard to Looe due 18:04
18:10 Bristol Temple Meads to Portsmouth Harbour due 20:52
18:15 Looe to Liskeard due 18:43
18:22 London Paddington to Cheltenham Spa due 20:45
18:39 Westbury to Swindon due 19:21
18:43 Redhill to Reading due 20:07
18:51 Swansea to London Paddington due 22:14
18:56 Taunton to London Paddington due 21:53
19:00 Bristol Temple Meads to London Paddington due 20:53
19:17 Gatwick Airport to Reading due 20:35
19:30 Bristol Temple Meads to London Paddington due 21:25
19:30 London Paddington to Swansea due 22:58
19:32 Cheltenham Spa to London Paddington due 21:45
19:42 Plymouth to Penzance due 21:40
19:55 Swindon to Westbury due 20:35
19:57 London Paddington to Plymouth due 23:40
20:00 London Paddington to Bristol Temple Meads due 21:54
20:15 Liskeard to Looe due 20:44
20:50 Looe to Liskeard due 21:18
21:30 Moreton-In-Marsh to Great Malvern due 22:24
22:17 Reading to Gatwick Airport due 23:48
23:03 London Paddington to Bristol Temple Meads due 01:06


Title: Re: Stay at home Sunday
Post by: Wizard on July 15, 2018, 08:03:34 am
This won’t be happening for much longer, LTV and West crews have agreed new terms & conditions which will see Sunday’s as part of the working week, something that has been discussed for a long while.  HSS crews will soon follow.

I don’t think that’s the case.


Title: Re: Stay at home Sunday
Post by: IndustryInsider on July 15, 2018, 08:09:24 am
This won’t be happening for much longer, LTV and West crews have agreed new terms & conditions which will see Sunday’s as part of the working week, something that has been discussed for a long while.  HSS crews will soon follow.

I don’t think that’s the case, they’ve agreed to ‘harmonisation’ which includes a commitment to working rostered Sundays unless cover can be found, but Sundays are not yet in the working week.

It certainly isn’t the case.  Sunday’s in the working week hasn’t been agreed by any drivers yet and will be 2021 at the earliest which can’t be described as ‘soon’ in anyones language!


Title: Re: Stay at home Sunday
Post by: TaplowGreen on July 15, 2018, 08:09:32 am
https://www.bbc.co.uk/news/amp/uk-england-44832480?__twitter_impression=true

Good to see the media all over it....SKY and much of the Sunday Press too.


Title: Re: Stay at home Sunday
Post by: CharlieGCR on July 15, 2018, 08:26:58 am
GWR really do need to start working on ensuring Sunday staff months ahead. A lot of people still do need to use the railway for not just lesiure travel but appointments, meetings and even general work. It has gone on for too long at this point and they need to start working faster on everything.


Title: Re: Stay at home Sunday
Post by: YouKnowNothing on July 15, 2018, 08:51:15 am
Can someone do a comparison of today against the last 4 Sunday’s to see the difference in planned trains. It seems to me that today just seems like a normal GWR Sunday service.

Or let me know where I can get the data?


Title: Re: Stay at home Sunday
Post by: bobm on July 15, 2018, 09:17:51 am
With quite a few cancellations occurring later in the day I wonder if the planners have been able to ensure there are sufficient trains ending up in the right place for the start of service tomorrow.

Having extended the validity of tickets issued for today until tomorrow some travellers are likely to opt for early morning Monday trains.


Title: Re: Stay at home Sunday
Post by: LiskeardRich on July 15, 2018, 09:34:38 am
This sounds fun.

I need to get from Axminster to Plymouth at 7ish tonight.

I see my service is running from Exeter to Plymouth, but I expect a sardine can, as the two proceeding Exeter to Plymouth are cancelled!


Title: Re: Stay at home Sunday
Post by: TaplowGreen on July 15, 2018, 09:54:40 am
Can someone do a comparison of today against the last 4 Sunday’s to see the difference in planned trains. It seems to me that today just seems like a normal GWR Sunday service.

Or let me know where I can get the data?


Paddington to Plymouth/Penzance is much worse, virtually wiped out, and on top of that all lines are blocked between Exeter and Totnes due to late finishing engineering works so the belated advice to "travel early" was a waste of time.


Title: Re: Stay at home Sunday
Post by: Timmer on July 15, 2018, 10:52:55 am
To make things worse some trains that are running booked as 10 carriage IETs are running as 5 carriage due to...you’ve guessed it lack of train crew! See below for latest list:

09:00 London Paddington to Weston-Super-Mare due 11:18
09:30 London Paddington to Carmarthen due 13:37
10:00 London Paddington to Weston-Super-Mare due 12:33
10:30 London Paddington to Swansea due 13:48
11:54 Weston-Super-Mare to London Paddington due 14:24
14:58 Carmarthen to London Paddington due 19:10

Seriously if you can, don’t travel GWR today.


Title: Re: Stay at home Sunday
Post by: Timmer on July 15, 2018, 10:57:16 am
Paddington to Plymouth/Penzance is much worse, virtually wiped out, and on top of that all lines are blocked between Exeter and Totnes due to late finishing engineering works so the belated advice to "travel early" was a waste of time.
Yep Network Rail have joined in all the fun with overrunning engineering work adding to the already decimated service in the South West; particularly between Plymouth and Penzance.


Title: Re: Stay at home Sunday
Post by: broadgage on July 15, 2018, 11:04:45 am
With so many services cancelled, why are they running 5 car IETs ?
Could not HSTs or 9 car IETs have been used instead ?


Title: Re: Stay at home Sunday
Post by: Visoflex on July 15, 2018, 11:21:03 am
With so many services cancelled, why are they running 5 car IETs ?
Could not HSTs or 9 car IETs have been used instead ?

Possibly, but the railway is primarily run for the avoidance or minimisation of penalties, rather than for the comfort of passengers.


Title: Re: Stay at home Sunday
Post by: grahame on July 15, 2018, 11:26:10 am
And I think I caught those in mid-upload.  Some added.  Will come back in an hour or two as I expect we'll have a fuller picture by then.

Here we go, here’s a list of what not running tomorrow, just posted on the GWR website:
https://www.gwr.com/travel-updates/live-network-updates/disruption-information

Thanks ... looks like my Weymouth trip is on.

... and aborted at Westbury.  "Frequent posters" documentation to follow when I have calmed down a little.


Title: Re: Stay at home Sunday
Post by: Timmer on July 15, 2018, 11:30:46 am
With so many services cancelled, why are they running 5 car IETs ?
Could not HSTs or 9 car IETs have been used instead ?
Because GWR have a contract with Hitachi for them to provide these IETs. GWR would still have to pay for them even if they don’t use them. I suspect there will be some HSTs in sidings/depots also having the day off. I imagine GWR are already taking quite a financial ‘hit’ today because of all the services being cancelled along with extra back office staff helping out at stations who will be in overtime.


Title: Re: Stay at home Sunday
Post by: Timmer on July 15, 2018, 11:33:15 am
Thanks ... looks like my Weymouth trip is on.
Quote
... and aborted at Westbury.  "Frequent posters" documentation to follow when I have calmed down a little.

That’s sad to hear Graham.

Look forward to finding out why. From what I can see there are no cancellations on the Weymouth line today but that doesn’t mean to say things can happen at the last minute.

UPDATE: I can see why now  :(


Title: Re: Stay at home Sunday
Post by: eightonedee on July 15, 2018, 11:34:53 am
()

(Hopefully this will work - my first attempt to insert an image on this forum!)

Perhaps there is a subliminal message in this juxtaposition of posters on Platform 12 at Reading this week


Title: Re: Stay at home Sunday
Post by: Adelante_CCT on July 15, 2018, 12:07:21 pm
Quote
Facilities on the 10:30 London Paddington to Swansea due 13:48.
This is due to a shortage of train crew.
Will be formed of 5 coaches instead of 10. Service full and standing


Title: Re: Stay at home Sunday
Post by: YouKnowNothing on July 15, 2018, 12:09:34 pm
Can anyone help me with the source of data? Network Rail API or open source?


Can someone do a comparison of today against the last 4 Sunday’s to see the difference in planned trains. It seems to me that today just seems like a normal GWR Sunday service.

Or let me know where I can get the data?


Title: Re: Stay at home Sunday
Post by: grahame on July 15, 2018, 12:26:27 pm
Thanks ... looks like my Weymouth trip is on.
Quote
... and aborted at Westbury.  "Frequent posters" documentation to follow when I have calmed down a little.

That’s sad to hear Graham.

Look forward to finding out why. From what I can see there are no cancellations on the Weymouth line today but that doesn’t mean to say things can happen at the last minute.

UPDATE: I can see why now  :(

The full ... enormity ... of the story at http://www.firstgreatwestern.info/coffeeshop/index.php?topic=20086.0


Title: Re: Stay at home Sunday
Post by: grahame on July 15, 2018, 12:27:57 pm
Can anyone help me with the source of data? Network Rail API or open source?


Can someone do a comparison of today against the last 4 Sunday’s to see the difference in planned trains. It seems to me that today just seems like a normal GWR Sunday service.

Or let me know where I can get the data?

Recent time trains may help - http://www.recenttraintimes.co.uk


Title: Re: Stay at home Sunday
Post by: Timmer on July 15, 2018, 12:29:50 pm
Unlike previous Sundays, because today’s timetable has been ‘rewritten’ trains scheduled to run have been removed from the system so sites like Realtime Trains aren’t showing them as would normally be the case with ‘cancelled’ showing next to the listed train making it harder to see what’s run and what hasn’t.


Title: Re: Stay at home Sunday
Post by: grahame on July 15, 2018, 12:31:57 pm
Quote
Facilities on the 10:30 London Paddington to Swansea due 13:48.
This is due to a shortage of train crew.
Will be formed of 5 coaches instead of 10. Service full and standing

Lots of "full and standing"s today.   And that's after the GWR publicity machine has tried to turn their potential customers away too!

(http://www.wellho.net/pix/ands_20180715.jpg)



Title: Re: Stay at home Sunday
Post by: grahame on July 15, 2018, 12:34:21 pm
Can anyone help me with the source of data? Network Rail API or open source?


Can someone do a comparison of today against the last 4 Sunday’s to see the difference in planned trains. It seems to me that today just seems like a normal GWR Sunday service.

Or let me know where I can get the data?

Recent time trains may help - http://www.recenttraintimes.co.uk

Unlike previous Sundays, because today’s timetable has been ‘rewritten’ trains scheduled to run have been removed from the system so sites like Realtime Trains aren’t showing them as would normally be the case with ‘cancelled’ showing next to the listed train making it harder to see what’s run and what hasn’t.

Thanks Timmer. 

YouKnowNothing - that is an important caveat to my previous post.


Title: Re: Stay at home Sunday
Post by: Timmer on July 15, 2018, 12:42:56 pm
I’m sure there are a few that have either put off or cancelled their journeys today Graham, but I suspect the vast majority have little choice but to travel today for various reasons.


Title: Re: Stay at home Sunday
Post by: TaplowGreen on July 15, 2018, 01:46:53 pm
I’m sure there are a few that have either put off or cancelled their journeys today Graham, but I suspect the vast majority have little choice but to travel today for various reasons.

Very good point.

It's one thing to turn up to work late on Monday  morning because GWR's usual service has fallen over, but being unable to get back because the entire timetable collapsed on the previous day is a completely different matter. GWR suggesting that people postpone their travel until tomorrow is totally impractical......are they laying on extra early trains from Penzance/Plymouth to London tomorrow morning?.......Thought not.

There'll be a lot of bosses who'd find the excuse unbelievable and suspecting that people not turning up to work is due to sunny weather and the World Cup final........sound familiar? 😉


Title: Re: Stay at home Sunday
Post by: Timmer on July 15, 2018, 02:04:50 pm
The last direct train from London to Penzance, the 1457, will now start at Exeter.  :(


Title: Re: Stay at home Sunday
Post by: IndustryInsider on July 15, 2018, 02:35:21 pm
I’m sure there are a few that have either put off or cancelled their journeys today Graham, but I suspect the vast majority have little choice but to travel today for various reasons.

Absolutely agree (and with TG’s follow up comment), though even if only a few are persuaded that does make the situation slightly more manageable for GWR and slightly more bearable for passengers that are travelling.  I believe Tesco have used the appropriate slogan...


Title: Re: Stay at home Sunday
Post by: TaplowGreen on July 15, 2018, 02:44:07 pm
I’m sure there are a few that have either put off or cancelled their journeys today Graham, but I suspect the vast majority have little choice but to travel today for various reasons.

Absolutely agree (and with TG’s follow up comment), though even if only a few are persuaded that does make the situation slightly more manageable for GWR and slightly more bearable for passengers that are travelling.  I believe Tesco have used the appropriate slogan...

Given Timmer's last comment re: the cancellation of the last direct service from Paddington to Penzance, many people will be left with no choice.......I suspect there'll be a lot of taxi drivers putting down deposits on Aston Martins as a result of today's chaos, with GWR picking up much of the cost.


Title: Re: Stay at home Sunday
Post by: phile on July 15, 2018, 05:44:54 pm
Quote
Facilities on the 10:30 London Paddington to Swansea due 13:48.
This is due to a shortage of train crew.
Will be formed of 5 coaches instead of 10. Service full and standing

Lots of "full and standing"s today.   And that's after the GWR publicity machine has tried to turn their potential customers away too!

(http://www.wellho.net/pix/ands_20180715.jpg)



Several others that are running on the route have been 5 vice 10, even consecutive trains.


Title: Re: Stay at home Sunday
Post by: a-driver on July 15, 2018, 08:32:53 pm
This won’t be happening for much longer, LTV and West crews have agreed new terms & conditions which will see Sunday’s as part of the working week, something that has been discussed for a long while.  HSS crews will soon follow.

I don’t think that’s the case, they’ve agreed to ‘harmonisation’ which includes a commitment to working rostered Sundays unless cover can be found, but Sundays are not yet in the working week.

It certainly isn’t the case.  Sunday’s in the working week hasn’t been agreed by any drivers yet and will be 2021 at the earliest which can’t be described as ‘soon’ in anyones language!

One of your union reps thinks otherwise.... I can’t remember his exact words when it comes to Sunday’s but there’s been changes, it may have not been necessarily in the working week but some sort of commitments to work them which is why HSS drivers aren’t signing up to it.


Title: Re: Stay at home Sunday
Post by: Four Track, Now! on July 15, 2018, 08:55:23 pm
cross Country have shown some signs of sympathy with the weekend's shenanigans. I dumped Mrs FT, N! at TVP tonight, having checked that her (cheaper, faster, and more conveniently timed) XC train was still running. She had a seat reserved in Carriage D. The CIS at the station said that it was a train of 9 carriages, with First Class in coaches 1 and 9, which I don't recall seeing in the alphabet. When it arrived, the train was a 5-car and 4-car, with the 5-car helpfully locked out of use.


Title: Re: Stay at home Sunday
Post by: IndustryInsider on July 15, 2018, 11:56:55 pm
It certainly isn’t the case.  Sunday’s in the working week hasn’t been agreed by any drivers yet and will be 2021 at the earliest which can’t be described as ‘soon’ in anyones language!

Quote from:  a-driver
One of your union reps thinks otherwise.... I can’t remember his exact words when it comes to Sunday’s but there’s been changes, it may have not been necessarily in the working week but some sort of commitments to work them which is why HSS drivers aren’t signing up to it.

Well, I would suggest the exact words are key, given there’s a world of difference between an agreement for Sunday’s in the working week, as you confidently claimed in your post earlier, and just committing to work Sunday’s if cover can’t be found.

What has been agreed (as part of the harmonisation deal) is that LTV and West crews (under the new description of GWR Driver) will work their rostered Sunday’s unless cover can be found - many of whom have to do that already, and that existing HSS drivers (where the cause of the vast majority of the Sunday shortages lie) are ring-fenced unless they choose to take the new GWR Driver grade which LTV and West drivers have agreed to.  Not many will.  All new drivers will now be working under the new GWR drivers agreements.

The situation regarding Sunday’s in the working week will, for all drivers, as previously stated, not change until at least 2021.


Title: Re: Stay at home Sunday
Post by: grahame on July 16, 2018, 07:42:01 am
It's Monday!    Back to normal in most places ... except ...

This morning's cancellations and next trains

05:28 Worcester Shrub Hill to London Paddington due 08:06
   - next train 06:01 - 33 minutes later

06:20 London Paddington to Oxford due 07:24
   - next train 07:20 - 60 minutes later

06:48 Bristol Temple Meads to Westbury due 07:35
   - next train 07:34 - 36 minutes later

07:21 Westbury to Swindon due 08:05
   - next train 19:32 - 732 minutes later

07:40 Oxford to London Paddington due 08:38
   - next train 08:40 - 60 minutes later

07:59 Swansea to London Paddington due 11:00
   - next train 08:29 - 30 minutes later

08:28 Swindon to Westbury due 09:14
   - next train 17:36 - 668 minutes later


Title: Re: Stay at home Sunday
Post by: Timmer on July 16, 2018, 09:14:41 am
We talked about GWR's failings yesterday but XC weren't exactly covering themselves in glory yesterday either with some services starting or terminating short. Between them the South West really got a raw deal yesterday.


Title: Re: Stay at home Sunday
Post by: LiskeardRich on July 16, 2018, 10:36:51 am
The last direct train from London to Penzance, the 1457, will now start at Exeter.  :(

Things must have improved. I caught the delayed (roughly) 2030 from Exeter and it was going through to Penzance.

The only time I’ve ever been glad of a late train. We caught the 2006 from Axminster aiming for the 2120 (ish) to Plymouth. We pulled in at platform 3 at Exeter at 2042 as the delayed Penzance train was approaching.

My car was in Plymouth for the weekend as I was out of Liskeard earlier than the first train from Cornwall on Saturday morning, which would have been a contingency with all the cancellations


Title: Re: Stay at home Sunday
Post by: Timmer on July 16, 2018, 12:03:17 pm
Things must have improved. I caught the delayed (roughly) 2030 from Exeter and it was going through to Penzance.

The only time I’ve ever been glad of a late train. We caught the 2006 from Axminster aiming for the 2120 (ish) to Plymouth. We pulled in at platform 3 at Exeter at 2042 as the delayed Penzance train was approaching.

My car was in Plymouth for the weekend as I was out of Liskeard earlier than the first train from Cornwall on Saturday morning, which would have been a contingency with all the cancellations
I think they did, but because trains were removed from the system(s) Realtime Trains uses as it's source, usually a great help at times of disruption and cancellations, wasn't much use yesterday. So yes, I believe some further trains from London did make it to Penzance but we don't have a record of which ones did and which ones didn't in the end. It may have been that GWR were able to run more trains than expected at the start of the day. Hope for all those who were travelling that they were able to.


Title: Re: Stay at home Sunday
Post by: LiskeardRich on July 16, 2018, 12:06:54 pm
Things must have improved. I caught the delayed (roughly) 2030 from Exeter and it was going through to Penzance.

The only time I’ve ever been glad of a late train. We caught the 2006 from Axminster aiming for the 2120 (ish) to Plymouth. We pulled in at platform 3 at Exeter at 2042 as the delayed Penzance train was approaching.

My car was in Plymouth for the weekend as I was out of Liskeard earlier than the first train from Cornwall on Saturday morning, which would have been a contingency with all the cancellations
I think they did, but because trains were removed from the system(s) Realtime Trains uses as it's source, usually a great help at times of disruption and cancellations, wasn't much use yesterday. So yes, I believe some further trains from London did make it to Penzance but we don't have a record of which ones did and which ones didn't in the end. It may have been that GWR were able to run more trains than expected at the start of the day. Hope for all those who were travelling that they were able to.

I believe the one I was on is the last scheduled Penzance service normlwly. It was full and standing.


Title: Re: Stay at home Sunday
Post by: phile on July 16, 2018, 01:31:50 pm
We talked about GWR's failings yesterday but XC weren't exactly covering themselves in glory yesterday either with some services starting or terminating short. Between them the South West really got a raw deal yesterday.

Actually XC diversions benefited GWR yesterday.  It enabled GWR passengers to use cheltenham, Gloucester and Swindon due to the multiple GWR cancellations with ticket acceptance in place.    One XC train even called at Chippenham.


Title: Re: Stay at home Sunday
Post by: Timmer on July 16, 2018, 02:18:24 pm
Actually XC diversions benefited GWR yesterday.  It enabled GWR passengers to use cheltenham, Gloucester and Swindon due to the multiple GWR cancellations with ticket acceptance in place.    One XC train even called at Chippenham.
It did for sure.

It was the XC services terminating short at either Bristol or Exeter, and the Edinburgh train that started at Plymouth rather than Penzance due to crew shortages that didn't help matters in the South West where GWR were at times struggling to provide anywhere near an acceptable level of service for a Summer Sunday.


Title: Re: Stay at home Sunday
Post by: RA on July 16, 2018, 02:20:29 pm
Things must have improved. I caught the delayed (roughly) 2030 from Exeter and it was going through to Penzance.

The only time I’ve ever been glad of a late train. We caught the 2006 from Axminster aiming for the 2120 (ish) to Plymouth. We pulled in at platform 3 at Exeter at 2042 as the delayed Penzance train was approaching.

My car was in Plymouth for the weekend as I was out of Liskeard earlier than the first train from Cornwall on Saturday morning, which would have been a contingency with all the cancellations
I think they did, but because trains were removed from the system(s) Realtime Trains uses as it's source, usually a great help at times of disruption and cancellations, wasn't much use yesterday. So yes, I believe some further trains from London did make it to Penzance but we don't have a record of which ones did and which ones didn't in the end. It may have been that GWR were able to run more trains than expected at the start of the day. Hope for all those who were travelling that they were able to.

After a bit of digging, a summary of GWR and Cross Country arrivals at Penzance yesterday from Plymouth and beyond:

10:59 arrival 2C48 08:57 from Plymouth ran throughout.

12:10 arrival 1C04 07:26 from Bristol TM cancelled at Exeter SD (TG no driver).

14:16 arrival 1C05 07:57 from Paddington ran throughout.

14:47 arrival 1V44 10:57 from Bristol TM started at Plymouth (I5 engineering overrun).

16:11 arrival 1C79 10:57 from Paddington ran throughout.

16:50 arrival 2C48 14:50 from Plymouth ran throughout.

17:30 arrival 1C81 11:57 from Paddington cancelled at Plymouth (TG no driver).

18:24 arrival 1C84 12:57 from Paddington ran throughout.

19:33 arrival 2C49 16:05 from Exeter SD cancelled throughout (TG no driver).

20:23 arrival 1C86 14:57 from Paddington cancelled until Exeter SD (PG pre-planned cancellation). Ran as two seperate trains. 17:21 Exeter SD to Plymouth and 18:25 Plymouth to Penzance. Connection maintained at Plymouth.

20:39 arrival 1V56 09:08 from Edinburgh ran throughout.

21:40 arrival 2C51 19:42 from Plymouth cancelled throughout (TH no guard).

22:22 arrival 1C89 16:57 from Paddington ran as two seperate trains. 16:57 Paddington to Plymouth and 20:26 from Plymouth. Connection maintained at Plymouth.

22:42 arrival 1V60 11:05 from Edinburgh cancelled at Exeter SD (TH no guard).

23:35 arrival 1C92 17:57 Paddington to Plymouth ran as two seperate trains. 17:57 Paddington to Plymouth and 21:37 Plymouth to Penzance. Connection maintained at Plymouth as it was the same set throughout.


Title: Re: Stay at home Sunday
Post by: BBM on July 16, 2018, 02:27:57 pm
07:40 Oxford to London Paddington due 08:38
   - next train 08:40 - 60 minutes later

https://www.bbc.co.uk/news/uk-england-oxfordshire-44845187 (https://www.bbc.co.uk/news/uk-england-oxfordshire-44845187)

Quote
Commuters have been left "irate" and frustrated after Great Western Railway (GWR) cancelled the only train on its hourly service.

GWR resumed a limited service of one train per hour between Oxford and London Paddington earlier, but the 07:40 BST train was cancelled.

Passengers sent tweets which included: "Are you even trying any more?"

"The train was cancelled due to stock displacement, following crew issues on Sunday," said a GWR spokesman.

Commuters vented their frustration on social media.

GWR said a bus replacement service to Didcot was provided for passengers.

A spokesman apologised and said: "Customers were provided with a strengthened replacement bus service while engineering works continues, prior to the departure of the following train service at 08:14."

Maintenance work has been taking place at Oxford station since 29 June.

Engineers are currently replacing track, signalling and cables as part of maintenance works which will affect services between 7 and 23 July.

Once complete it will allow faster travel as well as a new half-hourly London Marylebone to Oxford service.

Great Western Railway said it would operate replacement buses between Oxford and Didcot Parkway, and a limited fast service between 16 and 20 July.


Title: Re: Stay at home Sunday
Post by: LiskeardRich on July 17, 2018, 12:34:01 am
Quote
23:35 arrival 1C92 17:57 Paddington to Plymouth ran as two seperate trains. 17:57 Paddington to Plymouth and 21:37 Plymouth to Penzance. Connection maintained at Plymouth as it was the same set throughout.

I was on this one. Why would it show as run as two separate trains? I’m guesisng due to previously advertising as being cut at Plymouth?

The driver who took over at Exeter was known to my friend so we had a quick chat with him, and he took the set from Exeter to Penzance.


Title: Re: Stay at home Sunday
Post by: bignosemac on July 17, 2018, 01:15:59 am
More pressing questions are starting to be asked of GWR.

http://www.bbc.co.uk/news/uk-wales-44845472


Title: Re: Stay at home Sunday
Post by: Timmer on July 17, 2018, 08:02:37 am
More pressing questions are starting to be asked of GWR.

http://www.bbc.co.uk/news/uk-wales-44845472
About time, this has been going on far too long. Sadly I don't think it will make any difference. Northern and GTR are still operating and their problems are way worse than GWR's.


Title: Re: Stay at home Sunday
Post by: LiskeardRich on July 17, 2018, 09:18:04 am
It’s not totally GWRs fault. The contract terminology dates from 1999. The powerful union are resisting change.
I was at a beer festival with a member of train crew on Saturday evening and the resource manager called and offered him a huge bonus to work his unavailable Sunday. He had to decline as there wasn’t a chance of being under the alcohol limit by anytime on Sunday!


Title: Re: Stay at home Sunday
Post by: TaplowGreen on July 17, 2018, 09:23:32 am
It’s not totally GWRs fault. The contract terminology dates from 1999. The powerful union are resisting change.
I was at a beer festival with a member of train crew on Saturday evening and the resource manager called and offered him a huge bonus to work his unavailable Sunday. He had to decline as there wasn’t a chance of being under the alcohol limit by anytime on Sunday!

Most powerful unions resisted change. That is why there are very few powerful unions these days.


Title: Re: Stay at home Sunday
Post by: Timmer on July 17, 2018, 09:28:56 am
I was at a beer festival with a member of train crew on Saturday evening and the resource manager called and offered him a huge bonus to work his unavailable Sunday.
What a way to run a railway. How can you have any confidence your train will run when as late as Saturday night they are still trying to get staff to come in and work?


Title: Re: Stay at home Sunday
Post by: lordgoata on July 17, 2018, 12:11:53 pm
What a way to run a railway. How can you have any confidence your train will run when as late as Saturday night they are still trying to get staff to come in and work?

Agreed, but at least someone was still trying, right up to the last minute. Whats the betting upper management were at home with their feet up.


Title: Re: Stay at home Sunday
Post by: Timmer on July 17, 2018, 12:32:17 pm
Agreed, but at least someone was still trying, right up to the last minute. Whats the betting upper management were at home with their feet up.
No criticism at all of the person trying to get staff in to run trains, criticism of the mess many parts of the rail industry are in that it's come to this. Not an orderly and organised way to run a company. It felt like over the weekend they were making it up as they went along. People were continually asking on Twitter is my train going to run tomorrow and they couldn't answer.


Title: Re: Stay at home Sunday
Post by: a-driver on July 18, 2018, 06:45:13 pm
Well, I would suggest the exact words are key, given there’s a world of difference between an agreement for Sunday’s in the working week, as you confidently claimed in your post earlier, and just committing to work Sunday’s if cover can’t be found.

What has been agreed (as part of the harmonisation deal) is that LTV and West crews (under the new description of GWR Driver) will work their rostered Sunday’s unless cover can be found - many of whom have to do that already, and that existing HSS drivers (where the cause of the vast majority of the Sunday shortages lie) are ring-fenced unless they choose to take the new GWR Driver grade which LTV and West drivers have agreed to.  Not many will.  All new drivers will now be working under the new GWR drivers agreements.

The situation regarding Sunday’s in the working week will, for all drivers, as previously stated, not change until at least 2021.

If they can’t cover West turns now because there is no cover then for all intents and purposes Sunday’s are in the working week..... just GWR are getting it on the cheap!
However, if Sunday’s are still not part of the working week then surely a driver doesn’t need to work regardless of wether cover can be found, for example, they could be rostered to work and just not show up.  Seems a gray area.


Title: Re: Stay at home Sunday
Post by: Timmer on July 18, 2018, 09:31:00 pm
Good to see Welsh MPs raising last weekends ‘World Cup’ rail service and delayed electrification to Cardiff not until the end of next year????
https://www.bbc.co.uk/news/av/uk-wales-politics-44875539/south-wales-rail-shambles-denounced-by-tory-and-labour-mps


Title: Re: Stay at home Sunday
Post by: YouKnowNothing on July 19, 2018, 07:06:33 pm
I actually used last weekends South Wales service and it was better than other weekends. Jumping on the publicity band wagon considering the previous Sunday services have been woeful



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