Great Western Coffee Shop

All across the Great Western territory => The Wider Picture in the United Kingdom => Topic started by: grahame on August 30, 2019, 08:25:14



Title: Station cafe closing - local issues or general shrinkage?
Post by: grahame on August 30, 2019, 08:25:14
From The Bury Free Press (https://www.buryfreepress.co.uk/news/why-bury-stations-caf-is-closing-today-9081090/)

Quote
The manager of Bury St Edmunds railway station’s cafe said he will miss ‘helping passengers’ when the amenity shuts.

Off The Rails, on platform 2 - where trains depart for Ipswich, opened in November 2011 and is the only place to buy a coffee, tea, or a snack at the station.

But it is set to close on Friday (August 30) because of a ‘lack of trade’ and ‘high business rates’.

... and yet ... the article talks of a growing station ...

Question - is the use of station cafes and refreshment rooms generally reducing, or are there specific local issues on this one?    Can we translate / take any lessons to (for example) Melksham where plans include such a facility


Title: Re: Station cafe closing - local issues or general shrinkage?
Post by: ChrisB on August 30, 2019, 09:49:36
Passenger flows I reckon.

The station platforms are above ground, with separate staircases/lifts to each platform, coupled with either Ipswich or Cambridge as destinations (other stations are between each of these, but really aren't destinations in their own right)

IN my experience of using Bury from the Ipswich direction, the major passenger flow is towards Cambridge, rather than Ipswich - and it's a real drag going over to the Ipswich platform idf you're going to Cambridge....I also suspect the operator has increased the rent, but I don't know for sure. It's a good little cafe though....


Title: Re: Station cafe closing - local issues or general shrinkage?
Post by: johnneyw on August 30, 2019, 10:35:33
Rental charges were a problem for the lovely Mrs Foley's Tea Rooms in the equally lovely Great Malvern Station according to a chat I had with the proprietor a year or so back but a sensible arrangement was arrived at eventuality according to her. It might however, have been a factor in the regrettable closure of the florists next door in the same station building.


Title: Re: Station cafe closing - local issues or general shrinkage?
Post by: infoman on August 30, 2019, 18:29:47
I think its too do with Managers coming for a very short period of time.

They try to cut their budgets and increase revenue,then when the leave they THINK that they have been succesfull


Title: Re: Station cafe closing - local issues or general shrinkage?
Post by: johnneyw on August 30, 2019, 18:53:18
I think its too do with Managers coming for a very short period of time.

They try to cut their budgets and increase revenue,then when the leave they THINK that they have been succesfull

I've seen that all too often in companies I've worked for. They always managed to jump ship before the chickens came home to roost.



This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net