Great Western Coffee Shop

Journey by Journey => Portsmouth to Cardiff => Topic started by: Witham Bobby on October 23, 2019, 15:13:12



Title: Cross-Legged Journey
Post by: Witham Bobby on October 23, 2019, 15:13:12
Quote
10:48 Great Malvern to Brighton due 16:14
Facilities on the 10:48 Great Malvern to Brighton due 16:14.
There are no reservations on this service throughout. Toilet facilities are not available.
Last Updated:23/10/2019 10:10[/i]

Five-and-a-half hours with no toilet on the train.  I recognise that a passenger wanting to travel from one end of this service to the other seems unlikely.  However, how is this considered remotely acceptable for 21st Century travel in a "civilised" country?


Title: Re: Cross-Legged Journey
Post by: stuving on October 23, 2019, 15:26:15
Quote
10:48 Great Malvern to Brighton due 16:14
Facilities on the 10:48 Great Malvern to Brighton due 16:14.
There are no reservations on this service throughout. Toilet facilities are not available.
Last Updated:23/10/2019 10:10[/i]

Five-and-a-half hours with no toilet on the train.  I recognise that a passenger wanting to travel from one end of this service to the other seems unlikely.  However, how is this considered remotely acceptable for 21st Century travel in a "civilised" country?

I don't suppose it is considered acceptable. But if is to literally not be accepted, what form you you propose that could take?


Title: Re: Cross-Legged Journey
Post by: Clan Line on October 23, 2019, 15:59:29
If you were quick you might make use of the loos at Gloucester/Temple Meads/Westbury, but would almost certainly lose your seat during this evolution. One has to wonder what other passengers would make of someone dashing off the train and leaving a bag behind................still, I suppose the train would be held for the bomb squad to come and blow up your luggage - so you would have plenty of time  :D :D


Title: Re: Cross-Legged Journey
Post by: IndustryInsider on October 23, 2019, 16:10:18
On long distance journeys with a faulty toilet, it's common for toilet breaks to be arranged at the larger stations en-route, especially somewhere facilities are available on the platform and there is dwell time, so that customers can nip to the loo.  The TM would then make sure they wait until they return, even if a slight delay is incurred.

If a toilet is broken, and no replacement set is available en-route then that is realistically the only option.  That or you cancel the train.

Toilet reliability is now much better on IET's but remains very poor on those GWR units that have been upgraded with Universal Access Toilets, such as the Turbo fleet.  The toilet itself isn't usually the problem, but poor quality components on the door mechanism means the doors can jam open, or shut, or not lock properly.  It needs sorting!



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