Great Western Coffee Shop

All across the Great Western territory => Diary - what's happening when? => Topic started by: grahame on June 15, 2020, 06:52:00 am



Title: This week on the Coffee Shop - 15th to 19th June 2020
Post by: grahame on June 15, 2020, 06:52:00 am
Tuesday (16th) , 16:00 - Tuesday Club - http://www.passenger.chat/23631 (for members)

A "fireside chat" - perhaps ten or a dozen members chewing around over current subject. In a week where none-essential shops are starting to re-open, and face masks have become compulsory for travelling on a bus or a train, how are things moving forward?  When will members be able, and want, to start making public transport journeys again in anything but the most necessary of situations?

Thursday (18th), 17:00 - Meet the Manager with Jason Ness and Samyutha Bala - http://www.passenger.chat/23629 (for all)

Sam and Jason join us to answer questions on GWR's passenger / customer interface - from the interface before and after your journey from the customer service team, and during your time on the railway from the customer experience team.  Questions are being forwarded this (Monday) morning to Jason and Sam so that considered initial answers can be given on Thursday, after which they'll be with us for an hour to discuss those answers and address any follow ups within their spheres.

For the Tuesday club, the member's code to access the Zoom meeting is in the link given above

For Meet the Manager, thread will start at http://www.passenger.chat/b48 which will be public readable.
Please log in to the forum as normal if you want to post replies / make comments.


Title: Re: This week on the Coffee Shop - 15th to 19th June 2020
Post by: grahame on June 15, 2020, 08:48:52 am
To add ... on Friday afternoon (19th June) at 4 p.m. TravelWatch SouthWest will be holding a further online meeting too - signup details too follow.    The topic this week is the current pedestrianisation of our high streets and negative side effects of public transport and on people looking to use public transport to reach those streets.

Not a Coffee Shop arrange meeting - but all with a sustainable travel / transport interest in the South West are welcome, and I'll take notes and write them up on the forum afterwards.


Title: Re: This week on the Coffee Shop - 15th to 19th June 2020
Post by: grahame on June 16, 2020, 08:32:36 am
Tuesday (16th) , 16:00 - Tuesday Club - http://www.passenger.chat/23631 (for members)

A "fireside chat" - perhaps ten or a dozen members chewing around over current subject. In a week where none-essential shops are starting to re-open, and face masks have become compulsory for travelling on a bus or a train, how are things moving forward?  When will members be able, and want, to start making public transport journeys again in anything but the most necessary of situations?

BUMP .... How did it go yesterday?    Did any members get to Primark? ....

See you, if you can make it today (16th June 2020), at around 4 p.m.   This session will also act as a lead in to the TWSW Friday discussion addressing the thorny problem of how to squeeze both buses and social distanced Pedestrians into our High Streets!

Quote
Thursday (18th), 17:00 - Meet the Manager with Jason Ness and Samyutha Bala - http://www.passenger.chat/23629 (for all)

Sam and Jason join us to answer questions on GWR's passenger / customer interface - from the interface before and after your journey from the customer service team, and during your time on the railway from the customer experience team.  Questions are being forwarded this (Monday) morning to Jason and Sam so that considered initial answers can be given on Thursday, after which they'll be with us for an hour to discuss those answers and address any follow ups within their spheres.

A rich vein of enquiries has been tapped and is being worked on. I encourage all members and guests to be here on Thursday - no special software or devices needed - just come along to the "Meet the Manager" board as yourself. 



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