Great Western Coffee Shop

All across the Great Western territory => Fare's Fair => Topic started by: RailCornwall on September 29, 2020, 11:04:24



Title: Booking Engine faults
Post by: RailCornwall on September 29, 2020, 11:04:24
For the past three weeks it's not been possible to book online Perranwell to St Ives journeys, How do I expedite this obvious fault with the system so that it's looked at. I suspect other combinations are affected too.

I've EM'd customer services without response and tried Twitter too.


Title: Re: Booking Engine faults
Post by: bobm on September 29, 2020, 12:02:03
I have raised this with a contact at GWR and it is being investigated.  I'll come back when I hear more.



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