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Journey by Journey => South Western services => Topic started by: grahame on November 04, 2021, 17:15:20



Title: SWR service changes due to Salisbury Accident
Post by: grahame on November 04, 2021, 17:15:20
I have tried to correlate SWR service changes by station

Dean and Mottisfont - no service (stated as no buses)
Chandler's Ford - buses every two hours (seen posts that say from lunchtime!)
Swaythling - four trains per DAY
Romsey - one train per hour (to Portsmouth, serves Redbridge and Millbrook)
St Denys - one train per hour each way on Southampton to Portsmouth line
   (three trains per DAY on main line via Eastleigh)

Grateley - no service (not sure about buses)
Andover - one train per hour to Basingstoke, one per day to London
   (connection time 12 minutes at BSK to / from the PMH to WAT train)

In summary - just one diesel train shuttling up and down between Andover and Basingstoke out of the whole raft normally running to the east of Salisbury.  Is that really enough to help keep customers engaged, or would SWR rather be all electric ...


Title: Re: SWR service changes due to Salisbury Accident
Post by: JayMac on November 04, 2021, 17:17:44
SWR have maps and bus timetables on their website. Attached below.

Ticket acceptance remains in place for reasonable routes with GWR and London Underground, and between Reading and Southampton with CrossCountry. I would expect this will remain in place until the line reopens.

Validity for already purchased tickets dated for use between 31st Oct - 4th Nov is extended to 6th November. I don't think there will be another extension - most, if not all, who delayed their travel will have completed it by now. Those intending to travel will be made aware of the disruption at the point of purchase.


Title: Re: SWR service changes due to Salisbury Accident
Post by: ChrisB on November 04, 2021, 17:18:52
I don't think they will need to keep customers 'engaged', it's only a fortnight's closure (at worst), rather than another epidemic.


Title: Re: SWR service changes due to Salisbury Accident
Post by: ChrisB on November 04, 2021, 17:21:08
Validity for tickets dated for use between 31st Oct - 4th Nov is extended to 6th November. I don't think there will be another extension - most, if not all, who delayed their travel will have completed it by now.

I asked National Rail that question on twitter & they responded that SWR are currently reviewing this and likely to extend. Once decision made, National Rail will update their web page.


Title: Re: SWR service changes due to Salisbury Accident
Post by: bobm on November 04, 2021, 18:56:20
XC's Sunday services this weekend from Reading to Southampton are diverted via Guildford rather than Basingstoke.  There is bus replacement between Reading and Basingstoke.


Title: Re: SWR service changes due to Salisbury Accident
Post by: grahame on November 06, 2021, 12:57:31
I understand why SWR are running buses from Salisbury to Andover, but why are they running through trains from Andover to Waterloo like they normally do?  Passengers from places like Honiton and Axminster, usually with through trains, now have
* Train to Salisbury
* Bus to Andover
* Train to Basingstoke
* Train to Waterloo
which strikes me as one change more than is necessary ...


Title: Re: SWR service changes due to Salisbury Accident
Post by: JayMac on November 06, 2021, 13:42:04
Presumably because they don't have sufficient units east of Salisbury. And no way to get them there without requesting assistance from drivers from other TOCs/FOCs who have route knowledge. Drivers are in short supply at the moment.


Title: Re: SWR service changes due to Salisbury Accident
Post by: ChrisB on November 06, 2021, 15:11:51
And even if they get them east of Salisbury, presumably they need to return to Salisbury for fuelling/servicing them?


Title: Re: SWR service changes due to Salisbury Accident
Post by: paul7575 on November 06, 2021, 18:27:15
And even if they get them east of Salisbury, presumably they need to return to Salisbury for fuelling/servicing them?
They can theoretically fuel them at Fratton, but it’s over two years since SWR DMUs went there, so there’s probably route knowledge issues as well.  But it’s probably a basic lack of stock at the moment.


Title: Re: SWR service changes due to Salisbury Accident
Post by: PhilWakely on November 06, 2021, 18:37:36
Presumably because they don't have sufficient units east of Salisbury. And no way to get them there without requesting assistance from drivers from other TOCs/FOCs who have route knowledge. Drivers are in short supply at the moment.

And even if they get them east of Salisbury, presumably they need to return to Salisbury for fuelling/servicing them?

this is how............. (https://www.realtimetrains.co.uk/service/gb-nr:76728/2021-11-06/detailed) 

(https://hosting.photobucket.com/images/ww255/PhilWakely/swr.jpg)

The location should be instantly recognisable.



edited to add a caption to the image




Title: Re: SWR service changes due to Salisbury Accident
Post by: JayMac on November 07, 2021, 05:55:16

The location should be instantly recognisable.

Is this a quiz?

Taunton?  :P


Title: Re: SWR service changes due to Salisbury Accident
Post by: JayMac on November 07, 2021, 06:06:06
All alternative reasonable route options remain in place.

Ticket date use has also been extended to 15th November 2021.

Updated information From SWR (as at 0555 07/11/2021):
Quote
What's going on
Due to urgent repairs to the railway between Salisbury and Andover all lines are blocked. Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until the end of the day on 15/11/21.

What We're Doing About It
Following Emergency services responding to an incident at Fisherton Tunnel near Salisbury Station, urgent repairs are now being carried out. This means that at present all lines between Salisbury and Andover and Salisbury and Romsey are blocked.

Lines in the area will remain closed, affecting our trains between Exeter and Basingstoke and Great Western Railway (GWR) trains between Westbury and Portsmouth. Whilst specialist teams continue their investigations, we urge you not to travel on this part of the network.

If you have tickets dated between 31st October and 15th November, they can be used at any time during these dates.

If you do need to travel, we will keep you moving as best we can. If you decide to travel on this route, your journey will take longer than planned and part of your journey may be made by replacement transport. Some early morning trains will also not run or run an amended timetable. Please ensure you check your journey before you travel.


The following replacement buses are in service today to assist with your journeys:

Between Salisbury and Basingstoke. Calling at Salisbury, Grateley, Andover, Overton and Basingstoke:

- XX:40 from Salisbury to Basingstoke, starting at 06:40
- A 05:05 service from Basingstoke to Salisbury.
- XX:50 from Basingstoke to Salisbury, starting at 07:50

Between Salisbury and Eastleigh. Calling at Salisbury, Romsey, Chandlers Ford and Eastleigh:

- XX:08 from Eastleigh to Romsey, starting at 08:08
- XX:08 from Romsey to Eastleigh, starting at 08:08
- XX:08 from Salisbury to Romsey, starting at 09:08
- XX:38 from Romsey to Salisbury, starting at 08:38

You can also use your ticket, at no extra cost, on the following services:

-Great Western Railway on any reasonable route
-London Underground on any reasonable route
-CrossCountry between Reading and Southampton Central
-XelaBus routes X6 and X7 between Eastleigh and Chandlers Ford

If you have paid for your own taxi to travel due to this disruption, then this can be claimed back from our Customer Services team.

The above quoted RRB times appear to be for today (Sunday 7th November) only. There may well be a different timetable tomorrow.


Title: Re: SWR service changes due to Salisbury Accident
Post by: Mark A on November 07, 2021, 11:07:04
Travelling Bristol to Waterloo, the through trains aside, connections at Salisbury being at certain times of the day so bad, the National Rail site will offer a connection at Southampton instead. Occasionally an advance through fare will be listed using that route. How bad do the connections at Salisbury need to be before the routing guide accepts a routing via Salisbury and Southampton, anyone?


Title: Re: SWR service changes due to Salisbury Accident
Post by: paul7575 on November 07, 2021, 11:38:39
Travelling Bristol to Waterloo, the through trains aside, connections at Salisbury being at certain times of the day so bad, the National Rail site will offer a connection at Southampton instead. Occasionally an advance through fare will be listed using that route. How bad do the connections at Salisbury need to be before the routing guide accepts a routing via Salisbury and Southampton, anyone?
Is this in the right thread?  With no trains Salisbury to Southampton because of this accident this route wouldn’t be any use at the moment.  I thought it’s not that long since Waterloo to Salisbury via Southampton was removed from the routeing guide though?


Title: Re: SWR service changes due to Salisbury Accident
Post by: Mark A on November 07, 2021, 13:05:48
Probably not in the right place... and thanks for the info that Southampton may have been removed from the routing guide relatively recently.


Title: Re: SWR service changes due to Salisbury Accident
Post by: JayMac on November 07, 2021, 13:20:09
I thought it’s not that long since Waterloo to Salisbury via Southampton was removed from the routeing guide though?

It remains a permitted route, but only with 'Via Southampton' fares.


Title: Re: SWR service changes due to Salisbury Accident
Post by: paul7575 on November 07, 2021, 13:41:55
Probably not in the right place... and thanks for the info that Southampton may have been removed from the routing guide relatively recently.
The maps were changed in about 2013/14 or so. Apparently the background was that someone had been  told, (by the famous “man on a platform”), that a Basingstoke to Fareham season was valid via Salisbury and Southampton on the basis of it being a mapped route.

So when he was eventually challenged by a guard the individual complained, and SWT’s reply was to let him off this time but they’d be changing the maps.  IMHO “Basingstoke to Fareham via Salisbury” would never have been considered a “reasonable route” back in BR days.


Title: Re: SWR service changes due to Salisbury Accident
Post by: LiskeardRich on November 07, 2021, 15:36:20
I understand why SWR are running buses from Salisbury to Andover, but why are they running through trains from Andover to Waterloo like they normally do?  Passengers from places like Honiton and Axminster, usually with through trains, now have
* Train to Salisbury
* Bus to Andover
* Train to Basingstoke
* Train to Waterloo
which strikes me as one change more than is necessary ...

Ticket acceptance via reasonable routes on GWR and underground would surely permit:
Honiton/Axminster to Exeter St David’s
EXD to Paddington.
Underground


Title: Re: SWR service changes due to Salisbury Accident
Post by: DaveHarries on November 07, 2021, 16:24:00
I got sent to Netley (Southampton area) on a late afternoon job on Thursday last week and had to make my own way back. The journey planner I was using recommended coming back via. Reading and Bristol Parkway on which journey the connections worked out well.

Dave


Title: Re: SWR service changes due to Salisbury Accident
Post by: JayMac on November 08, 2021, 11:50:55
SWR's train and bus plan for the week ahead, 8th-12th November 2021:
Quote
The following train plan will be in place between Monday 08 to Friday 12 November

- London Waterloo to Yeovil/Exeter/Bristol services will run between Salisbury and Yeovil/Exeter/Bristol only, calling at their booked stations. The exceptions to this will be 08:08 Salisbury to Gillingham and the 15:23 Salisbury to Gillingham services, which are both cancelled.

- Yeovil/Exeter/Bristol services to London Waterloo services will run between Bristol/Exeter/Yeovil and Salisbury only, calling at their booked stations. The exceptions to this will be the 06:55 Yeovil Pen Mill to Salisbury, the 09:18 Gillingham to Salisbury and the 16:18 Gillingham to Salisbury services, which are all cancelled.

- A train service will operate between Andover and Basingstoke, calling at all stations in both directions.  The first service from Basingstoke to Andover will depart Basingstoke at 06:07 and will run hourly with the last train departing Basingstoke at 21:07. The first service from Andover to Basingstoke will depart Andover at 05:38 and will run hourly with the last train departing Andover at 21:38.

- There will be no train services between Salisbury and Romsey. Due to these services being cancelled, Redbridge and Millbrook are being served by GWR services between Romsey and Portsmouth Harbour (in both directions). Some Weymouth/Poole to London Waterloo services will call additionally at Swaythling (in both directions).

- If you are at St Denys and wish to travel towards London Waterloo, please travel via either Fareham or Southampton Central.

- If you wish to alight at St Denys from a train service originating at London Waterloo, please travel via Fareham or Southampton Central.

The following buses are confirmed as running on Monday 08 November. We have requested others and, if these can be provided, the timetables below will be updated.

Eastleigh-Chandlers Ford-Romsey-Salisbury will depart:

Eastleigh at 05:30, 06:30, 09:30, 10:30, 14:30, 18:30.
Chandlers Ford at 05:40, 06:40, 09:40, 10:40, 14:40, 18:40.
Romsey at 05:55, 06:55, 09:55, 10:55, 14:55, 18:55, all arriving at Salisbury 45 minutes after departure from Romsey.

Salisbury -Romsey-Chandlers Ford-Eastleigh will depart:
Salisbury at 07:30, 08:30, 11:30, 12:30, 16:30.
Romsey at 08:15, 09:15, 12:15, 13:15, 17:15.
Chandlers Ford at 08:30, 09:30, 12:30, 13:30, 17:30, all arriving at Eastleigh 10 minutes after departure from Chandlers Ford.

Romsey-Mottisfont & Dunbridge-Dean-Salisbury will depart:
Romsey at 07:00, 10:00, 13:00, 16:00, 19:00, 22:00.
Mottisfont & Dunbridge at 07:14, 10:14, 13:14, 16:14, 19:14, 22:14.
Dean at 07:24, 10:24, 13:24, 16:24, 19:24, 22:24, all arriving at Salisbury 22 minutes after departure from Dean.

Salisbury-Dean-Mottisfont & Dunbridge-Romsey will depart:

Salisbury at 05:30, 08:30, 11:30, 14:30, 17:30, 20:30.
Dean at 05:52, 08:52, 11:52, 14:52, 17:52, 20:52.
Mottisfont & Dunbridge at 06:02, 09:02, 12:02, 15:02, 18:02, 21:02, all arriving at Romsey 14 minutes after departure from Mottisfont & Dunbridge.

Salisbury to Basingstoke, calling at all intermediate stations, will depart:
Salisbury at 05:10, 06:10, 07:10.
Grateley at 05:35, 06:35, 07:35.
Andover at 05:55, 06:55, 07:55.
Whitchurch at 06:13, 07:13, 08:13.
Overton at 06:27, 07:27, 08:27, all arriving at Basingstoke 30 minutes after departure from Overton.

Basingstoke to Salisbury, calling at all intermediate stations, will depart:
Basingstoke at 07:20.
Overton at 07:40.
Whitchurch 07:54.
Andover at 08:12.
Grateley at 08:32, arriving at Salisbury at 09:02.

Salisbury to Andover, calling at Grateley, will depart:
Salisbury at 09:35, 10:35, 11:35, 12:35, 13:35, 14:35, 15:35, 16:35, 17:35, 18:35, 19:35, 20:35.
Grateley at 10:00, 11:00, 12:00, 13:00, 14:00, 15:00, 16:00, 17:00, 18:00, 19:00, 20:00, 21:00, arriving at Andover 20 minutes after departure from Grateley.

​Andover to Salisbury, calling at Grateley will depart:

Andover at 08:30, 09:38, 10:38, 11:38, 12:38, 13:38, 14:38, 15:38, 16:38, 17:38, 18:38, 19:38, 20:38.
Grateley at 08:50, 10:03, 11:03, 12:03, 13:03, 14:03, 15:03, 16:03, 17:03, 18:03, 19:03, 20:03, 21:03, arriving at Salisbury 25 minutes after departure from Grateley


Title: Re: SWR service changes due to Salisbury Accident
Post by: Mark A on November 09, 2021, 12:12:00
I thought it’s not that long since Waterloo to Salisbury via Southampton was removed from the routeing guide though?

It remains a permitted route, but only with 'Via Southampton' fares.

***Only read if you enjoy arcane ticketing anomalies, similar rubble, and finally, a terrible drift off-topic***

For e.g. January 6th next year, it's presumably because connection times at Salisbury are so bad and those at Southampton rather better, after the 17:50 from Waterloo connecting to Bristol, until the 21:20, the National Rail ticketing site throws out just two connecting services between Waterloo and Bristol, at 18:35 and 19:35, both with the change made at Southampton.

Then, looking at the fares Waterloo - Bath: no return fares available for those services - and a "Service error" alert should 'Other fares' be selected.

Looking at single fares, there's actually an Advance ticket at £26:60 - but, checking the conditions we have this:

"ROUTE OF TICKET - Only valid on booked South Western Railway services and required connecting South Western Railway services"

So, the advance ticket appears to be valid only on South Western Railway services - but they do not run trains between Southampton and Salisbury and will not then be running trains between Salisbury and Bristol.

Lastly there's a pair of Anytime tickets at £78:00 and £150:20, both unrestricted route and time of travel, which is again odd as, the difference in price aside, Waterloo - Bath via Southampton isn't meant to be a valid route in the first place.

Perhaps I should be checking if South Western Railway have ever had ticket acceptance on the passenger boats of the Salisbury and Southampton canal company, though I note that between West Grimstead and Canal Head, Salisbury, even the (fictitious) passenger boats were permanently bustituted, owing to non-completion of the canal route following the ruinous cost of the monstrous excavation at Alderbury, the scale of which is shown very plainly on the first 25" map for the area - and by present day LIDAR data.

https://maps.nls.uk/geo/explore/#zoom=15.753333333333332&lat=51.04040&lon=-1.72555&layers=178&b=13



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