|
Title: How GWR lose customers ... Post by: grahame on November 09, 2021, 12:20:47 Quote 11:05 Swindon to Westbury due 11:46 12:17 Westbury to Swindon due 13:02 12:17 Westbury to Swindon due 13:02 will be cancelled. This is due to a fault with the signalling system. How to lose customers - from my Facebook feed ... Hi Graham, we are at Melksham station & train is cancelled, do we wait for taxi?? If you are still there ... call from the help point or ask in the cafe. Help point didn't respond Xxxxx phoned national rail enquiries but nothing being laid on as alternative. We are going to Xxxx for my birthday lunch ... going to be late now Quickest way would be the bus We are at bus stop now ... How do we get refund please? This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |