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All across the Great Western territory => The Wider Picture in the United Kingdom => Topic started by: grahame on January 21, 2022, 05:29:00 am



Title: Trains told to get rid of torrent of 'Tannoy spam'
Post by: grahame on January 21, 2022, 05:29:00 am
From The BBC: https://www.bbc.co.uk/news/business-60069429

Quote
Trains told to get rid of torrent of 'Tannoy spam'

If you're a commuter returning to the office after a long period of working from home, you may soon notice a subtle difference on your morning train.

In the next few months, rail chiefs will be getting rid of unnecessary announcements to make journeys quieter.
Examples of so-called "Tannoy spam" include telling passengers to have their tickets ready and, ironically, to keep the noise down.

But the Department for Transport (DfT) said key safety messages would remain.


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: infoman on January 21, 2022, 06:48:16 am
I think the station announcements are worse,like at Bristol Parkway and BTM,

one side of the station is saying something and then the near side of the station starts saying something different.


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: CyclingSid on January 21, 2022, 06:59:34 am
For public transport in general there needs to be a system that adjusts the volume to the ambient noise; louder when there is more background noise (prime example is losing the announcement as the North Downs line climbs out of Guildford towards North Camp), and quieter when there is less engine noise, points etc. Applies just as much to stations and buses.


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: TaplowGreen on January 21, 2022, 08:35:58 am
Being discussed on BBC Breakfast now.......


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: stuving on January 21, 2022, 09:16:22 am
For public transport in general there needs to be a system that adjusts the volume to the ambient noise; louder when there is more background noise (prime example is losing the announcement as the North Downs line climbs out of Guildford towards North Camp), and quieter when there is less engine noise, points etc. Applies just as much to stations and buses.

While I hesitate to suggest more software in trains ... if you can do that you can also measure not just the sound output level but whether there is any. If the system arrives for maintenance with a list of exactly which bits need checking or replacement, having caught intermittent faults as well as permanent ones, it's much more feasible to get it fixed.


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: Mark A on January 21, 2022, 10:53:50 am
I think the station announcements are worse,like at Bristol Parkway and BTM,

one side of the station is saying something and then the near side of the station starts saying something different.

Swindon platform 4.  A motion-activated announcement about being careful on the stairs - in a busy space also used as a waiting area, so said announcement triggers 120 times in half an hour. *rolls eyes emoji*.

Speaking of motion-activated, any station with motion activated lighting that goes from black to blinding for two minutes every time the sole passenger on the station moves a muscle.

(Off-topic: energy saving office workspace lighting that goes out every two minutes unless the occupant raises their arms above their head...)


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: Electric train on January 21, 2022, 11:02:05 am
.................. and then in the future there will be complaints at the lack of announcements


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: Surrey 455 on January 21, 2022, 12:16:50 pm
Swindon platform 4.  A motion-activated announcement about being careful on the stairs

I find the same announcement at Slough very irritating.

(Off-topic: energy saving office workspace lighting that goes out every two minutes unless the occupant raises their arms above their head...)

They have these in the public toilets at Slough Queensmere shopping centre. When the lights went off whilst in a cubicle, the sensors couldn't detect me. Perhaps in the wrong place or faulty.


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: Bmblbzzz on January 21, 2022, 12:22:06 pm
(Off-topic: energy saving office workspace lighting that goes out every two minutes unless the occupant raises their arms above their head...)

They have these in the public toilets at Slough Queensmere shopping centre. When the lights went off whilst in a cubicle, the sensors couldn't detect me. Perhaps in the wrong place or faulty.
Perhaps your motions were insufficient.  :D


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: ellendune on January 21, 2022, 01:45:08 pm
Rail network definitely not being micromanaged by ministers is it.  ;)


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: FarWestJohn on January 21, 2022, 06:30:27 pm
I have ear defenders when I use the train in Cornwall, never ending station stop info drives me mad.


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: PhilWakely on January 21, 2022, 07:50:27 pm
The one on-train announcement that bugs me is the 'Do not enter or leave the train when the doors are closing', which invariably sounds after the doors have closed and the train is pulling away.


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: Reading General on January 21, 2022, 09:04:08 pm
Those pesky TFL travel updates at Reading (General) across all platforms. I’m sure anyone who is going there will have a clever little device in their hand and find out on the journey or once they arrive.


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: grahame on January 21, 2022, 10:17:20 pm
Some comments from the BBC article.  Many a true word ...

Quote
Yesterday I found out it would cost £130 to get from Birmingham to Newcastle by train.

I can get a flight for £25.

There are far bigger issues with the UK's railways than tannoy announcements.

Quote
Of all the things that need addressing with rail in the UK I am going to put this one at 742 on the list of priorities.

Quote
Fair point from the shadow transport secretary - far more important is the cost of short-journey rail fares now.

For me to park at my local station and take an 18-mile day return journey into London now costs over £30. That's £150 per week for a 25 min journey each way.

As I am also allowed to work from home, guess what I will be doing?

Quote
Given Leeds - Manchester electrification has been ‘announced’ in 2011, 2015, 2018 and 2021 but not expected until the early 2030s I know how frustrating banal railway announcements can be ...'


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: JayMac on January 21, 2022, 11:12:49 pm
Once again we see someone compare a flight price booked in advance with a walk up train fare.  ::)

And if you want to fly from Birmingham to Newcastle at the moment you'll have to change at either Dublin or Amsterdam. Anything between 4.5 to 12 hours journey time. Excluding airport transfers and check-in.

3.5 hours city centre to city centre by train. With Advance fares starting at £23.00.

I agree with the last comment grahame quoted though. Far to many repetitive announcements about trains from Grant Shapps and previous transport ministers.


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: Trowres on January 21, 2022, 11:44:45 pm
Quote
Trains told to get rid of torrent of 'Tannoy spam

Have we moved to Sodor?

On the mainland, I don't think our trains have voice recognition.



Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: 1st fan on January 22, 2022, 12:40:15 am
For public transport in general there needs to be a system that adjusts the volume to the ambient noise; louder when there is more background noise (prime example is losing the announcement as the North Downs line climbs out of Guildford towards North Camp), and quieter when there is less engine noise, points etc. Applies just as much to stations and buses.

While I hesitate to suggest more software in trains ... if you can do that you can also measure not just the sound output level but whether there is any. If the system arrives for maintenance with a list of exactly which bits need checking or replacement, having caught intermittent faults as well as permanent ones, it's much more feasible to get it fixed.

Some cars already have a facility like this, I know some Volkswagens will adjust the volume of the media/navigation output depending on your speed.


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: chuffed on January 22, 2022, 09:31:46 am
Grant Shapps is not renowned for his pithy soundbites, but I quite enjoyed his reference to the spurious train announcements as the 'bonfire of the banalities'.


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: grahame on January 22, 2022, 11:08:06 am
Quote
Trains told to get rid of torrent of 'Tannoy spam

Have we moved to Sodor?

On the mainland, I don't think our trains have voice recognition.


There seems to be a new personalisation of items which we previously considered inanimate:

From the BBC (https://www.bbc.co.uk/news/uk-england-cambridgeshire-60084347)

Quote
Robot vacuum cleaner escapes from Cambridge Travelodge

A robot vacuum cleaner made a break for freedom after giving staff the slip at a Travelodge hotel.

The automated cleaner failed to stop at the front door of the hotel in Orchard Park in Cambridge on Thursday, and was still on the loose the following day.

Staff said it just kept going and "could be anywhere" while well-wishers on social media hoped the vacuum enjoyed its travels, as "it has no natural predators" in the wild.

[snip]

However, much to everyone's relief, the device was found nestled under a hedge on Friday afternoon by a (human) hotel cleaner sprucing up the front drive.

It was dusted off and "is now back sitting happily on a shelf with the rest of its robot vacuum family", the hotel confirmed.

How do they know it is "happy"??


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: eightonedee on January 22, 2022, 04:35:13 pm
Surely this should be part of a larger debate about the adequacy of all information (aural and visual) for passengers?

I would suggest that priority be given to clear and timely information by both means about the journey being undertaken (in the case of on-board announcements and signs)and about the services serving the relevant station (in the case of information at stations) with connecting services the second priority in each case. And in both cases it should mean up to the minute information about delays and problems too.

I can see some merit in national standards for these.

Any campaign slogans should be left for posters ("Saw it, read it, didn't understand what the slogan meant"?)


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: TonyK on January 22, 2022, 07:17:51 pm

They have these in the public toilets at Slough Queensmere shopping centre. When the lights went off whilst in a cubicle, the sensors couldn't detect me. Perhaps in the wrong place or faulty.

Happened when I worked in an actual office. Most inconvenient as I hadn't finished the crossword.

On the identity of the particular type of spam intended for the bonfire, I saw "See it, say it, sod it" high on the list of early candidates. I can't say I'm sorry. I hope it didn't cost much.


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: infoman on January 24, 2022, 07:30:39 am
Nice interview with Radio Bristol on Monday morning from the boss.


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: patch38 on January 24, 2022, 03:46:44 pm
There was also a piece on Radio 2 on Friday. Tina Daheley (a very refreshing stand-in for Jeremy Vine) interviewed Janine Cooper-Marshall - the current voice of GWR, she of the familiar 'Lundun Paddington' Welsh lilt.

Starts at 1:37-ish - https://www.bbc.co.uk/sounds/play/m0013jsl (https://www.bbc.co.uk/sounds/play/m0013jsl)

The Radio 2 schedule run-down at the end of the item is quite fun.


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: Mark A on January 24, 2022, 06:46:23 pm

Perhaps your motions were insufficient.  :D

Which reminds me: the station loos at Carlisle circa 2016: the flush fired by a proximity sensor, positioned to flush the toilet when the user sits down on it. Hopefully this has been sorted.


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: Electric train on January 25, 2022, 06:25:49 pm
Since this story broke I have made a conscious effort to see just how many announcement there are on the ToCs I use in my day job.

They are SE Trains, SE Highspeed, Southern, GWR (Thames valley), TfL (both purple and orange) and the Tube

In my view the number of onboard announcements is far less than it was say 5 years ago, even on stations announcements have reduced in number.   The 'hold the hand rail and take care' do annoy me.

The sceptic in me says this publicity hyped initiative on a purge on train announcements was part of the Government attempt to deflect the media away for the PM's 'problems' 


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: stuving on January 25, 2022, 08:18:04 pm
When I was in Tesco this morning, they put out several of these public service type announcements, including three in a row at one point. And it was stood still in Wokingham all the time!


Title: Re: Trains told to get rid of torrent of 'Tannoy spam'
Post by: TonyK on January 25, 2022, 08:34:08 pm

The sceptic in me says this publicity hyped initiative on a purge on train announcements was part of the Government attempt to deflect the media away for the PM's 'problems' 

A modern day equivalent of the cones hotline.



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