Great Western Coffee Shop

All across the Great Western territory => Active travel: Cyclists and walkers, including how the railways deal with them => Topic started by: theCake on September 15, 2022, 05:51:29 pm



Title: Booking cycle on train Bristol to Paddington
Post by: theCake on September 15, 2022, 05:51:29 pm
Took 30 mins to get two references for a bike booking, by telephone.

Original advance ticket from TheTrainLine.

Is there a better way ?

GWR site is confusing. Gives a reference, but also says unable to book. Then on phone they say have space.


Title: Re: Booking cycle on train Bristol to Paddington
Post by: PhilWakely on September 16, 2022, 06:30:04 pm
Took 30 mins to get two references for a bike booking, by telephone.

Original advance ticket from TheTrainLine.

Is there a better way ?

GWR site is confusing. Gives a reference, but also says unable to book. Then on phone they say have space.

Absolutely, yes!  Use your local ticket office to both purchase your Advance ticket and get your seat and cycle reservations!


Title: Re: Booking cycle on train Bristol to Paddington
Post by: Alan Pettitt on September 17, 2022, 11:12:59 am
The very helpful ticket office lady at Axminster station reported many passengers turning up for trains that did not exist this week, during the revised timetable, so she posted on Facebook Axminster Notice Board the following:

Please please PLEASE check the train times be4 you travel!!! TRAINLINE ARE NOT CORRECT!!! DO NOT USE TRAINLINE FOR TRAIN TIMES!!! Please use official sites SWR, GWR and national rail!!


Title: Re: Booking cycle on train Bristol to Paddington
Post by: rogerw on September 17, 2022, 12:46:00 pm
Took 30 mins to get two references for a bike booking, by telephone.

Original advance ticket from TheTrainLine.

Is there a better way ?

GWR site is confusing. Gives a reference, but also says unable to book. Then on phone they say have space.

Absolutely, yes!  Use your local ticket office to both purchase your Advance ticket and get your seat and cycle
reservations!
And, unlike Trainline, they do not charge a fee


Title: Re: Booking cycle on train Bristol to Paddington
Post by: CyclingSid on September 19, 2022, 06:51:36 am
Bear in mind a booked space does not ensure the space is not rammed full of luggage.


Title: Re: Booking cycle on train Bristol to Paddington
Post by: froome on September 19, 2022, 08:47:14 am
Bear in mind a booked space does not ensure the space is not rammed full of luggage.

Or to put it another way... a booked space almost guarantees it will be rammed full of luggage.  :(



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