Great Western Coffee Shop

Sideshoots - associated subjects => News, Help and Assistance => Topic started by: Shazz on May 09, 2008, 00:22:07



Title: Webserver issues?
Post by: Shazz on May 09, 2008, 00:22:07
No idea who you host your webserver with/ get webhosting off. But theres been a number of issues i've seen in the last few weeks.

The forums/site either time out when they want, or just arnt there. Maybe it's time for an upgrade/ change?  :P


Title: Re: Webserver issues?
Post by: Chris from Nailsea on May 09, 2008, 00:24:51
Thanks for raising this, Shazz!

grahame is aware of the issue, so I'll leave him to respond, if that's alright?

Chris  :)


Title: Re: Webserver issues?
Post by: Shazz on May 09, 2008, 00:26:55
Thanks for raising this, Shazz!

grahame is aware of the issue, so I'll leave him to respond, if that's alright?

Chris  :)

Sure, i know the feeling.

In the process of building a new server and transporting it to Manchester to replace the current 1 for my business! As our 1 in maidenhead is just unuseable now.

Oh the joy.


Title: Re: Webserver issues?
Post by: swlines on May 09, 2008, 00:57:43
D_M keeps nagging me to offer you lot hosting....  ;D


Title: Re: Webserver issues?
Post by: grahame on May 09, 2008, 06:10:44
Thanks for raising this, Shazz!

grahame is aware of the issue, so I'll leave him to respond, if that's alright?

Chris  :)

Indeed, I am aware of some issues (and to echo Chris, thanks for raising them, Shazz!) but perhaps not all issues judging by another post on this thread, from which I'm sad to see the implication that these issues are talked about behing my back withoout being brought to my attention, which renders it pretty darned hard for me to even think about fixing them!

There are a huge number of issues involved behind the scenes here - travelling from the techincal to the commercial, via legal and security with stops at funding and time constraints.  All in the county of what-the-user-wants, in the land of should/could-he-pay.

I'm pretty sure it will be frustrating to everyone who's seen issues (and , Shazz, they manifest differently to me, so can you email (graham@wellho.net) a more detailed description) but I'm going to do no more than make a general holding reply and confirm my awareness of things that are reported to me and to let you know that they're in my sights and that I have a goal to act in a positive direction. I am not going to make any specific promise of timing, though, save that if it takes quite some time I'll come back with an update.


Title: Re: Webserver issues?
Post by: swlines on May 09, 2008, 06:35:26
Not going to e-mail as too busy... but the major major problem I have coming here is the frequent faults with being unable to access.

I'm half convinced its something to do with routing issues to the host / DNS issues judging by the failure messages Safari comes out with.

Not to mention the (seemingly) weekly downtime for about 20 mins a go.


Title: Re: Webserver issues?
Post by: Conner on May 09, 2008, 08:02:02
I thought it was just my internet connection.
But I am having exactly these problems.


Title: Re: Webserver issues?
Post by: swlines on May 09, 2008, 08:14:37
Had a problem just now - just extremely low to load. Pings timed out. Lasted about 45 seconds.


Title: Re: Webserver issues?
Post by: grahame on May 09, 2008, 08:38:07
Not going to e-mail as too busy...

I have a reason for the request.  It's not not to save my time; emails make much more work for me too, as I have to answer individually, and can't batch up replies.


Title: Re: Webserver issues?
Post by: grahame on May 20, 2008, 08:22:24
An update to let you know that I am aware of ongoing issues.  I remain open to receiving reports and comments by email though I note comments earlier in this thread concerning the time it takes to do this.

It's my natural instinct to share all the information I have as widely as possible. However, in certain cases and especially where events and happenings are ongoing, to do so would be against the ongoing interests of our investigations and could lead to further issues too. 

Thanks for your patience!



This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net