Great Western Coffee Shop

Despite being opened to Crossrail trains at varying frequencies this Station is still not fully opened yet.

There’s no coffee bar or shop outlet on the concourse. The old foyer is well blocked off.

The toilets are hidden away in a corner of platform 4; the disabled toilet cannot be opened with a RADAR key.

The steps from the ticket office down into Station Approach blocks the pedestrian underpass under Station Road. This tunnel is used by drug dealers and is unsafe for all, esp. women at night.

The disgraceful spat with Ballymore owners of High Point Village STILL means there’s no drop off / pick up area in Station Approach. This directly affects intending disabled passengers.

Access to the platforms for wheelchair users is convoluted and unfriendly.

Taxis are still not allowed into Station Approach.

The Station has been ‘blacked’ by black cab drivers from Heathrow.

The pedestrian route from platforms 4 & 5 direct into Station Approach has been blocked off.

The access for everyone into / out of the Station is convoluted and frankly very poorly designed.

AND now with Crossrail trains coming through from Central London and Abbeywood heading for Reading (and maybe to Heathrow) are ALWAYS LATE.

AND where is the defibrillator? Well hidden away. Why do staff who know how to use it, &/or have 1st Aid training, not have arm bands so as to identify themselves? And why cannot the defibrillator be used for folks say at local bus stops. Last year we had a heart attack incident at the bus stop just outside the entrance. The attitude of the station staff was ‘no we cannot help we are not allowed to.’ Disgraceful.

No ataff anywhere have armbands showing that knowledge. Either campaign nationally or explain why they are more important at Hayes than anywhere else?

….and an accodent at the station while that staff member is away at the bus stop?….

You don't need training to use an AED the device speaks all of the instructions to you, once the pads have been applied it does the rest all anyone needs to know is CPR .......................... and I would say that should be basic knowledge that all citizen should poses.

I doubt very much that any station staff would refuse the use of an AED if it was needed in an emergency.

The likes of coffee shops need someone to take up the rent and run it.

The old station foyer I doubt will ever reopen as a passenger access.

The Elizebeth line trains run to time as well as the GWR do, I'm looking forward to may when the GWR Didcots no longer stop at Hayes

Even better for those of us at Goring & Streatley will be when the "Didcots" go back to being "Oxfords" or (who knows?) "Banburys"

And for this weekend


Enjoy??