Great Western Coffee Shop

Sideshoots - associated subjects => News, Help and Assistance => Topic started by: autotank on December 01, 2008, 15:14:51



Title: Lost Property - HELP!
Post by: autotank on December 01, 2008, 15:14:51
I stupidly left an important file on the 1702 Worcester to Southampton train on Tuesday 18th November when I got off at Swindon. I've phoned the lost property department a few times but have had no luck. Anybody got any tips?

Does anybody know where the unit on that service (a 153) ends its day. From looking at the public timetable I think it works the 2120 service to Westbury after arriving at Southampton - does it then go on depot?

I've been given a number for Westbury but nobody picks up.

Any help much appreciated.


Title: Re: Lost Property - HELP!
Post by: smithy on December 01, 2008, 15:27:35
that 2120 from southampton normally has a set swap on arrival at westbury but sometimes it ends up going to bristol and finishing on spm depot.

keep trying the westbury number they would have it in the office if it was found and handed in.
failing that try the lost property again and see if they can contact the depot.


Title: Re: Lost Property - HELP!
Post by: devon_metro on December 01, 2008, 16:20:34
I'll have a word with somebody I know who works at Westbury.


Title: Re: Lost Property - HELP!
Post by: autotank on December 01, 2008, 20:30:05
I'll have a word with somebody I know who works at Westbury.

Much appreciated. Government secrets they ain't but quite important to me!

It is a black lever arch file and it was on the 18th November.


Title: Re: Lost Property - HELP!
Post by: autotank on December 09, 2008, 22:28:58
Thank You Great Western!

The file turned up and I picked it up from Bristol this afternoon - phew!


Title: Re: Lost Property - HELP!
Post by: Chris from Nailsea on December 09, 2008, 22:52:50
Thanks very much for posting about that happy result, autotank!  ;)

Quite coincidentally, I've posted elsewhere this evening an example of how 'lost property' (which can so easily cause bad publicity, when the way it is dealt with is less than honest) can also be very good news when it is handled well: see http://www.firstgreatwestern.info/coffeeshop/index.php?topic=4011.0

In that particular case, it does appear that the ^30,000 in used bank notes may have been rather dodgy.  On the other hand, if it represents the life savings of some poor forgetful old soul who carried it around with her, rather than entrusting it to an Icelandic bank - at least she could be reunited with it straight away!

Well done to the railway staff concerned, in both cases.  ;) :D ;D


Title: Re: Lost Property - HELP!
Post by: autotank on December 10, 2008, 14:49:06
To continue the praise my journey to collect the file was reasonably priced for a walk on fair, punctual and clean. Thumbs up all round First Great Western! Things are definately getting better as far as I'm concerned.


Title: Re: Lost Property - HELP!
Post by: Super Guard on December 10, 2008, 16:24:27
On the other hand, if it represents the life savings of some poor forgetful old soul who carried it around with her, rather than entrusting it to an Icelandic bank - at least she could be reunited with it straight away!

Less of the old and less of the she please....  I can't help being forgetful!  ;D



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