Great Western Coffee Shop

im confused
just spent 15 minutes on a crackly line to a `cross country` ticket line

the call centre sounded indian

i was told i can use an off peak return on the 6.42am first train of the day from new street to torquay

how is this possible isnt it peak time

i want to be sure that what im told is correct so i dont spend a tenner on a taxi to station and then have to wait till 9.30 am

thanks any help?

According to the NXEC site the cheaper tickets for that route don't kick in until the 09:42, so you might want to get a second opinion before setting out.

i have a railcard

i know that on virgin, you can get off peak at peaktimes with a railcard


im confused i dont know what to do

You were told wrong. Unless you are travelling Saturday. However. There is a first class single on Wednesday for the bargain price of ^23!

the guy from the call centre wherevr it was
assured me i cud use an off peak return then :S

According to FGW site off-peak return (^48.65 with railcard) valid on that service.  My understanding is that peak restictions on CC generally apply on journeys to Birmingham in the mornings and on day returns morning and evening.

Fgw site suggested to me a peak ticket. However I only did a single journey.

rang up nation rail enquiries

theyve said that route is off peak from 5am

now im real confused
its gona be a tenner in a taxi there that time in the morning

and if i cant get the train its like a 3 hour wait til off peak for sure


who would risk it

shame you cant get a straight forward answer from these call centres

sorry for late update
i rang up rail enquiries

got an english woman this time
she said i can use it

confused or what?

im getting the train... and if they tell me i cant use it ill firmly tell them sorry ive had two national rail people and one cross country person tell me i can CAN use it and if theyve given me wrong info thats YOUR PROBLEM not mine!

Perhaps I'm too late ... but you could print out this thread to hand to any ticket inspector who questions you.   It's sad when the fare system is so complex that validity advise differs from different sources who set themselves up as being the experts!

(Try using a Peterbourough to Melksham saver return on the 17:30 from Paddington - the only train of the day that connects to Melksham without sleeping on the platform at Swindon overnight - it is valid, but official sources split 50 / 50 when you ask for advise.   Survey sample size - six people asked. Terms may now have changed)

I've just checked in Avantix Traveller (seems to be current version - appeared on the web :-) )

It lists a Birmingham Stations to Paignton route Bristol Off-Peak Return (SVR). The relevant restriction detail is:

Restriction : 8X
Restriction Applies:         
Outward and Return travel,   
MONDAY to FRIDAY only.       
No travel restrictions on     
other days.                   
OUTWARD AND RETURN JOURNEYS: 
By any train except those     
scheduled to depart before   
0500.

Obviously I'm just copying straight from a program - I won't comment on accuracy! Before 5am does seem a pointless restriction. It's quite common for off-peak (former Saver) tickets for provincial journeys to be valid all day - I suppose they're called off-peak because they're in that price range.

Many Xc fares are 8X

I think the rationale is that 'not valid before 0500' allows them to retain the anytime fare on the system, even though it isn't normally needed. This then allows them to charge it if a passenger is travelling without a ticket, under the 'only anytime fares available on board' trick.  It also means that if am peak trains get completely wedged with long distance travellers they can vary the restriction, and attempt to constrain demand. If the current fare was already an anytime the only alternative would be to raise its price, this would be difficult with all the DfT rules on raising prices...

Paul

I suppose a train leaving a city in the morning peak is not going to be rammed.

Makes sense to have Off-Peak fares for contra peak passengers.

Get passengers on empty seats once all the commuters have got off at New Street!

thought id update you
i caught that train
when i showed it onboard
the ticket collector was like `hmm` and paused to think
i said to him firmly i was told by three people working for the rail that it was okay
he just nodded and walked on
so it was okay
but i agree
they should not make it so ridiculously complicated

I think it says something about it if none of the staff are sure, it's stupid that it is so complicated

I'm rather playing devil's advocate here, I admit, but I honestly don't see what is so complicated about this particular fare.

XC told you, correctly, that an off-peak ticket was valid for your journey. National Rail Enquiries told you, correctly, that an off-peak ticket was valid for your journey. A journey enquiry using the NRES website shows clearly that an off-peak return is valid for use on the 0642 BHM - TQY. Finally, the fares manual shows that the ticket is valid by any train departing after 0500. All of the rail staff involved gave you correct information. All the conductor on the train needed to do, in the case of any doubt, is to call up the fare in Avantix traveller which shows the relevant restriction clearly.

good point they do have the resources

i didnt really enjoy my time in torquay
yes its lovely scenary

 but the drink and chav culture really ruins it

anyone whos lived there will know what i mean

 :'( :'( :'(

Torquay / Paignton/ Brixham is a dump.

I'm assured Teignmouth is worth however.

Torquay, Paignton and Brixham aren't that bad IMO.

I live there ;)

Perhaps one week every 5 years or so is better...

Newton Abbot is a good place to stay, easy access Dartmoor and the coast.

newton abbott??

the train station area has to be one of the roughest ive ever ever seen

i waited for ten minutes to change trains last week i had one druggy wanting to buy weed and somebody trying to sell me a laptop

and this is from somebody who suffered the trauma of waiting at cosham train station for 20 minutes once

Can't say i've ever had a problem, no doubt they originated from Torre/Teignmouth anyhow.

Yeh perhaps, there are some very nice areas. Paignton Zoo, Clennon Valley, Saltern Cove area to name just a few local to me.

is the chav express im afraid on the riviera line

shame as torquay paignton and n.a could be such nice places

but just like w.s.m theyve gone downhill because of the huge breed of chav gang culture/estates/uncontrolled imigration which in turn mean the council are in no hurry to put much effort into their towns/citiies which in turn means run down places.....

w.s.m in picture 30/40 years ago looks like paradise compared to now

my sister visited blackpool and she says is a horrid dump

the uk is falling apart unfortunatly

I wouldn't say immigration was a massive problem in Torbay tbh!

I think he means the immigration of chavs from Chatham and Woking! ;) ;D

i like chavs they make me look smrt i mean smart