Great Western Coffee Shop

Why I didn't lose sleep about thetrainline

I booked tickets on thetrainline.com for a return journey from Penzance to London Paddington. I asked for a ticket on the outward journey to be on a sleeper, as the train left at 21.45. I assumed I had booked a berth.

Luckily, a friend pointed out your Guardian Money article (13 June) (http://www.guardian.co.uk/money/2009/jun/13/cheap-rail-tickets) in which someone related their experience of booking via thetrainline.com and finding they not only had nowhere to sleep but nowhere to sit either.

So I telephoned First Great Western and discovered I, too, had no bed and no seat. At great cost (^90-plus extra) and inconvenience, I had to start the booking process all over again.

Thanks to a friend and Guardian Money I had a reasonably comfortable night before a long and busy day in London ^ I certainly would not have been a good wedding guest if I had been sitting in a train corridor the night before the wedding. Jean Rustean, Helston, Cornwall