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Most recently liked subjects
[89] Meet the Director, 3 October - an update
[89] Issue with GWR Electric Suburban Trains?
[67] vote for your favourite rail leaf cleaner
[66] 6. Catering
[44] "Just keep playing trains" - railways as mental health therapy...
[36] Euston: a five point plan
 
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1  All across the Great Western territory / Meet the Manager / Re: 6. Catering on: Yesterday at 11:56:41
If GWR (Great Western Railway) are serious about improving catering, and if the Coffee Shop forum admins are willing, then IMHO (in my humble opinion) we need a new thread on the forum about catering issues.
Not for general likes, dislikes, suggestions and comments, but for SPECIFIC issues on a particular train.

Posts in that thread should be in a very specific format including
Date of travel.
Time of train.
Stations at which passenger boarded and alighted.
Where in the train the passenger was seated.
Nature of complaint or compliment.

Example of acceptable post
" on 01/10/2024 I travelled on the 18-03 departure from Paddington to Penzance.
  I was on the train from Paddington to Taunton, seated in coach B.
  A trolley service is advertised as being available throughout.
  At no point did a trolley pass my seat in a nearly two hour journey"

Posts on more general likes and dislikes should be moved to the existing "catering" thread.

A member of GWR management should monitor the thread and be invited to reply. Having viewed CCTV (Closed Circuit Tele Vision) if relevant.
Replies should address the SPECIFIC issue raised and NOT be of the generic "we are working hard to increase availability" type.

How about it ? GWR and coffe shop admin.

Interesting idea, my biggest concern would be if it takes a few posts on a forum to highlight problems to GWR then we already have serious problems
The issue with posting on here is that it only reflects the problems members on this forum experience
2  All across the Great Western territory / Meet the Manager / Re: 6. Catering on: October 03, 2024, 15:45:56
Interesting point raised about if you are travelling on a long journey you would purchase items in advance.
That is all very well if there is the ability to purchase items (early travel makes it nigh on impossible), additionally majority of stations don't have sufficient facilities to purchase anything either

I was on an LNER» (London North Eastern Railway - about) service from Newcastle recently, they had an app on that service where you could order items and be brought to your seat
3  Journey by Journey / Bristol (WECA) Commuters / Re: Scope to increase Bristol suburban services? on: October 02, 2024, 11:49:32
Quote
12:59 Cardiff Central to Penzance due 18:41

12:59 Cardiff Central to Penzance due 18:41 will call additionally at Bedminster, Parson Street and Weston Milton.
This is due to a fault with the signalling system.

1 minute late from Bristol, 4 minutes late at Nailsea, 3 minutes late at Weston-super-mare ... and made up the three minutes thereafter - more or less on time beyond Taunton.

So I have to ask - "with IETs (Intercity Express Train) running the Cardiff to Exeter services, would they be able to stop at some three to five extra stations and provide half hourly (or in one case hourly) services in the Bristol commuter area?"


100& they could and probably should, as someone who regularly uses that route not just for work but for going to football at Ashton Gate I can see the benefits to a better service
With a new Sporting Quarter on the horizon for BS3 there will be an even greater need
4  All across the Great Western territory / Meet the Manager / Re: Meet the Manager and Zoom code for 14:30 on Thursday 3rd October on: October 02, 2024, 11:42:09
Is this open for anyone to dial into?

All members and guests at the Coffee Shop are welcome, subject to the usual rules of politeness and staying on topic which we follow here.  You can read about those at http://www.firstgreatwestern.info/1761

I plan to dial into this, out of interest if someone does start getting abusive for an example what should we do?
5  All across the Great Western territory / Meet the Manager / Re: Meet the Manager and Zoom code for 14:30 on Thursday 3rd October on: September 30, 2024, 13:26:04
Is this open for anyone to dial into?
6  Journey by Journey / Bristol (WECA) Commuters / Re: Bristol Temple Meads Station redevelopment on: September 25, 2024, 12:48:23
Network Rail Western tweeted yesterday about a celebration on completion of that exit, which will now be mothballed until opening in 2026 once the University completes their new build.

It does seem odd that this work was done and completed so early in the scheme of the whole development
7  Journey by Journey / London to the West / Re: First Class full on: September 24, 2024, 12:29:15
From the Daily Mail

Quote
Beach saunas, wild swimming, and a plush hotel in Devon - it was the perfect holiday retreat for Mariella Frostrup.

That was until the broadcaster encountered Great Western Railways, and was forced to spend a two-hour journey sitting on the train floor despite holding a first-class ticket.

Returning from a wellness retreat on Saturday, the 61-year-old presenter splashed out on a pricier ticket, but was met with a packed service from Tiverton Parkway, Devon to London Paddington and no seat.

Do I vaguely remember that if you don't get a seat in first you can claim your fare back, whereas in standard class it's "tough"

I will always remember standard class being full and being told my ticket was to travel and didn't guarantee a seat
8  All across the Great Western territory / Media about railways, and other means of transport / Re: "Nightsleeper" BBC TV drama on: September 19, 2024, 13:53:04
Watched it all on iPlayer, sadly what started out as a half decent story just got worse and worse and more unbelievable each episode

I wonder if it was originally done to be 12 x 30 minute episodes as there is a kind of cliff hanger at around 32 minutes in every episode

It is almost like the writers got bored as it gets worse the more it progresses, and as for the final scenes, there are so many things wrong with it is is laughable
9  All across the Great Western territory / Meet the Manager / Re: Meet the Manager (online via Coffee Shop), Autumn 2024 on: August 27, 2024, 12:24:34
Let's hope those that are working, but want to contribute, can structure their day so they can have an hour off during the session.

Ultimately whenever it is scheduled there will no doubt be someone unable to attend due to other priorities, at least getting a date and time agreed well in advance does give us all the best chance to be available
10  Sideshoots - associated subjects / Campaigns for new and improved services / Re: Portishead Line reopening for passengers - ongoing discussion on: August 16, 2024, 12:28:55
The fightback begins.....



Dear Member,

The Public Petition supporting funding for the Portishead line is now live and will be presented to Parliament in September by Sadik Al-Hassan, MP (Member of Parliament) for North Somerset.

The petition has to be created in a specific way and there are some changes that you need to know about as a result.

The most important is that the petition must have the original, handwritten signatures, names and addresses of the petitioners (photocopies and electronic signatures are not permitted). This means we need lots of people personally gathering signatures, which PRG will then collate and pass to our MP to take to Parliament.

We are inviting our members to collect as many signatories as they feel able to gather and then return the completed sheets to us. We quite understand if you are unable or unwilling to do this, but will appreciate as much help as we can get. We will also be out on the streets gathering signatures as well, in Pill this Saturday morning and in Portishead on various days. Thank you to all those who've offered to help with this.

There is also a rally at Temple Meads being planned by the Bristol Rail Campaign (formerly FOSBR (Friends of Suburban Bristol Railways)) at 7pm on Tuesday 27th August. More information on this will follow when we have it.

If you'd like to help by collecting signatures from your circle of friends, family and organisations, here's what you need to know:
You can find the petition and a briefing note explaining it here:  www.portisheadrailwaygroup.org/petition.html
Please print off as many copies as you need, but do not alter the petition form in any way.
If you are unable to print copies, let me know and we'll physically get you some.
The PRG Frequently Asked Questions document has been updated and can be found on the PRG website. This may help with any questions you need answered.
Please check that people only sign once, no matter how often they've seen the petition.
Please collect complete sheets of signatures if possible and minimise half filled sheets by stopping, or working with other PRG members to share and fill whole pages.
The closing date is Sunday 25th August (10 days time!) and you can either return sheets to me by post ASAP or drop-off (8 Little Halt, Portishead. BS20 8JQ) or to any PRG signature collector on Tuesday 27th Aug.
Tuesday August 27th is Petition Day! This will be our main public signature day and we're aiming to cover Portishead High St, Sainsbury, Waitrose, Kestrel Court, Folk Hall etc. We will then head for Bristol to collect more signatures at the Temple Meads rally.
Other public signing days like Pill can happen as well of course.
PRG will then collate all the signature sheets for Sadik Al-Hassan to present to Parliament at the earliest opportunity.
We'll send more details on the Bristol Rail Campaign rally and other public signing events when we have them. Please ask if you have questions.

The petition states:
‘… Reopening the Portishead branch line is necessary to reduce traffic on the congested roads between Portishead and Bristol; reducing such traffic would lead to lower CO2 emissions, thus benefitting the environment; and is needed to encourage investment and economic growth in Portishead and the greater Bristol area.
 
The petitioners therefore request the House of Commons to urge His Majesty’s Government to recognise the considerable work already performed to reopen the Portishead branch line; to recognise the public funding already invested in it; and to ensure that the necessary central government funding is provided to reopen the Portishead branch line’


Thanks for your support.

Does a petition actually influence any decision making?
Surely is all comes down to budgets?
11  All across the Great Western territory / The Wider Picture Overseas / Re: French railways falling victim to "massive" sabotage today on: July 26, 2024, 10:13:11
I have a horrible feeling that this is just the start of many problems Paris will experience today
Hopefully it goes no further than distruption
12  Journey by Journey / Bristol (WECA) Commuters / Re: Bonaparte's at Bristol Temple Meads on: July 22, 2024, 10:15:22
Stupid autocorrect lol
13  Journey by Journey / Bristol (WECA) Commuters / Re: Bonaparte's at Bristol Temple Meads on: July 18, 2024, 09:27:55

Plaster is coming off the lower walls ...


That was happening when it was open.  Grin



That is some serious work going on there, taking it all right back to the bear walls and floors
14  All across the Great Western territory / Across the West / Re: Shortage of train crews on Great Western Railway - ongoing discussion on: July 12, 2024, 12:02:41
Talking to a GWR (Great Western Railway) member of staff just after midnight this morning, following the football 30 drivers had already gone sick.

Now shall we run a sweepstake for how many cancellations on Sunday?

Hmmm, I would have expected to see rather more cancellations had that been the case?

Sunday likely to be pretty bad, though to make themselves unavailable drivers have to give 5 days notice, so they would have had to have faith England were going to win last night!

As for how bad?  Perhaps someone can trawl back to the Euro 2020 final in 2021…I guess it will be quite similar to that?

That can't be right, nobody knows if they are suddenly going to be unwell in 5 days time
15  All across the Great Western territory / Across the West / Re: Shortage of train crews on Great Western Railway - ongoing discussion on: July 11, 2024, 09:48:19
Talking to a GWR (Great Western Railway) member of staff just after midnight this morning, following the football 30 drivers had already gone sick.

Now shall we run a sweepstake for how many cancellations on Sunday?

Was going to add, I know someone within GWR, they mentioned that 35 staff had called in sick
I guess at least they gave sufficient notice
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