12916
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Journey by Journey / Portsmouth to Cardiff / Re: Today 16.30 CDF-PMH
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on: February 29, 2008, 23:54:28
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Typically, the person who was made to look the most daft was the guard. A big well done to her for refusing to take it.
Comments...
My comment, Jim, quite simply is: 'Good for her!' Let me quote a paragraph from the standard letter one gets from FGW▸ , if one raises the question of 'crowding': "We never want any service to become uncomfortable, but we don't turn passengers away until there's a danger that the service will become unsafe. There's no set number of passengers for this, just as there is no legal limit to the number of people we can carry on a train. We leave the decision to the professional judgement of the train manager and the driver." In this particular case, she used her professional judgement - and she is a credit to FGW for doing so! The general support for her decision, from other members posting here, just confirms that, IMHO▸ .
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12918
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All across the Great Western territory / Across the West / Re: Buffets...
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on: February 29, 2008, 22:49:41
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Thanks, vacman! I must say, reading this thread, it all seems very confused? Does anyone have any clear information on what is, or is not, available on HSTs▸ generally, for example, at the moment? I've looked on the FGW▸ website, but they've still just got their 'marketing blurb' about how great their buffet cars are - no mention of buffet cars being withdrawn / replaced with a trolly? See http://www.firstgreatwestern.co.uk/Content.aspx?id=66 .
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12921
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All across the Great Western territory / Across the West / Re: Station and on board train announcements - merged topic, ongoing discussion
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on: February 28, 2008, 23:48:39
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I agree, those pre-recorded station platform announcements are often a pain in the ear!
At Bristol Temple Meads, with about 15 platforms (don't even ask!), we quite often get a situation where an automatically-triggered announcement for platform 8 is almost immediately 'shouted down' by an alternative announcement from platform 5. The problem with having such announcements broadcast at full volume on all platforms is exactly that: even those with the hearing of a bat can't understand any of it!
The double screens are indeed useful, though: they often show apparently the same list of timed departures, side by side - perhaps so you can amuse yourself by playing 'spot the difference', while waiting for your delayed train???
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12923
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All across the Great Western territory / Fare's Fair / Re: Advance Tickets At Bath Spa
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on: February 28, 2008, 22:57:00
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Ah, you've obviously met my mother-in-law, vacman? However, on a much more positive note: advance tickets at Bristol Temple Meads! I have a very important meeting in Taunton this Saturday, so I did some research on the website and I found what I thought was the best ticket option. However, as I wanted to 'pay' for the tickets with some of the very welcome travel vouchers that FGW▸ keep sending me, I called in at the 'advance ticket' office at Bristol Temple Meads this evening, to actually 'buy' my tickets. Not only did the excellent chap behind the counter take all this without a blink, he also found me an even cheaper way of doing it! Fair play to - well, I'll just call him 'D', to avoid any embarrassment. Credit when it's due: when FGW staff get it right, they really can get it right!
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12929
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All across the Great Western territory / Across the West / Re: Buffets...
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on: February 26, 2008, 21:52:56
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... which tends to bear me out, qprrule? Why don't FGW▸ leave the existing configuration as it is, with a proper buffet car in its usual place, and stop fooling about with trials of trolleys - that clearly won't work on crowded trains??? Grrrr! (Sorry!)
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12930
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All across the Great Western territory / Across the West / Re: Buffets...
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on: February 26, 2008, 21:36:26
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I've heard from a reliable source that they are to use a static trolley for now.
Thanks, d-m! I'm just a little puzzled, though: isn't a 'static trolley' rather like a 'buffet counter'? Why not just stick with the existing (and popular!) buffet cars until such time as 'crowding' is sorted and trolleys have some chance of being wheeled anywhere (other than in ever-decreasing circles)?
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