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27466  Journey by Journey / Wales local journeys / Re: Cardiff Central - platforms 3 and 4 on: February 19, 2008, 05:55:47 pm
grahame how dare you take a picture of one of our 143s in the company of that pile of rubbish

Oh - I'll take a picture of almost anything ...




27467  Journey by Journey / TransWilts line / Re: Haines Plays Down Chances Of Improved TransWilts Services on: February 19, 2008, 06:12:10 am
Indeed, they do need to get back on track - but certainly Andrew Haines (who has now written himself) is in strong agreement that it is not as black and white as the Wiltshire Times article suggested - "Anyone who knows me will know that I would not have made such a comment as the one ascrbed to me."   First Great Western is a big company; they will have more than one problem / issue at a time, and 4000 or so employees, so they can fix things in parallel and not serially (one at a time).
27468  All across the Great Western territory / Your rights and redress / Re: JourneyAlert on: February 18, 2008, 12:12:22 pm
I signed up this morning.

Why is "age" a required field in the sign up process, I wonder ...
27469  All across the Great Western territory / Introductions and chat / Re: Who we are - the people behind firstgreatwestern.info on: February 18, 2008, 12:06:25 pm
Thanks, Phil.  Each of the named people are "Global Moderators" which means that they have the ability to lock topics if necessary, split topics, move topics around, etc ... all of which are things which we don't like to have to do too often.  Wink .  But much more than that, were around to provide help and assistance, to greet newcomers, to provide occasional "steer"s.   If you click on the "notify" button on any post, all of us will be informed of your comments and we can duly act, or you can send a personal message to any individual one of us if you prefer.

I also serve as an "administrator" of the forum.  That means that I help run the web site as a whole, look after software upgrades, take backups of the database from time to time, and so on. I can be reached by personal message just as the rest of the team can, and I have also made a conscious decision to release my email address (graham@wellho.net) and you'll also find it very easy indeed to find my other contact details such as phone numbers and address should you wish to get in touch that way.
27470  Journey by Journey / TransWilts line / Re: Haines Plays Down Chances Of Improved TransWilts Services on: February 18, 2008, 11:52:40 am
You can imagine how shocked I was to read this having had some quite detailed meetings, etc, of late that were MUCH more positive.   

Quote
Graham

"It's not as black-and-white as the Wiltshire Times suggests ...."


From FGW (First Great Western).   I'm relieved to hear it ...
27471  All across the Great Western territory / Across the West / Re: Safety critical or Not safety critical. on: February 17, 2008, 12:14:42 am
SCWID (Safety Critical Work Identity (card)) - Safety Critical Work ID
CIRAS (Confidential Incident Reporting and Analysis System) - Confidential Incident Reporting & Analysis System

More on CIRAS is here: http://www.ciras.org.uk/

Thanks, Ollie.

General note - most abbreviations are listed at http://www.firstgreatwestern.info/acronyms.html (and those two were added earlier in the evening  Grin )
27472  All across the Great Western territory / Fare's Fair / Cheap fares - even at peak times! on: February 17, 2008, 12:10:20 am
For 27th February, what's on offer from Melksham to London?

115 pounds on the First Great Western Web Site
http://www.firstgreatwestern.co.uk/

129 American Dollars (that's 65.74 pounds) on the Britrail Web Site
http://www.britrail.com/

Hmm. But I'm not allowed the Britrail fare because I'm British.  Can I claim discrimination?

27473  All across the Great Western territory / Across the West / Re: Study On Further Electrification Of Britain's Railway Network on: February 16, 2008, 11:06:22 pm

Key quote:

"On the Great Western Main Line, there is a case for electrification of the route from London Paddington through to Oxford and either to Bristol or Swansea depending upon service patterns."




Picture taken at Stafford last weekend.  Should this be Swindon by 2020?
27474  Journey by Journey / Wales local journeys / Re: Cardiff Central - platforms 3 and 4 on: February 16, 2008, 09:53:17 pm
I don't know - but I happened to have taken a picture earlier this week showing 2 trains at Platform 3 ...



An interesting contrast in ancient and modern trains too!
27475  Journey by Journey / Wales local journeys / Re: Cardiff to Ebbw Vale service on: February 16, 2008, 06:40:23 pm
Platform 0 was in use for the Ebbw Vale service at around 17:30 last Tuesday ... don't know if that answers the question though.  On that day, the 4 car 150 was not heavily loaded.  Do you think the busyness on a Saturday is an initial splurge of people tryingout the new service and will settle back, or will it remain that busy?
27476  All across the Great Western territory / Introductions and chat / Re: Newcomers start here ... and a reference for older hands on: February 16, 2008, 04:26:52 pm
Links to some useful resources

First Great Western - official site of company:
http://www.firstgreatwestern.co.uk


Great Western Railway - official site of company:
http://www.gwr.com

Introduction page to this site, including a summary of the latest from all the bloggers:
http://www.firstgreatwestern.info/index.html

Abrreviations and Acronymns that you'll find in use on this site:
http://www.firstgreatwestern.info/acronyms.html

Train running information - how have FGW (First Great Western) GWR (Great Western Railway) been doing for the last 48 hours:
http://www.savethetrain.org.uk/running.php
These days, I recommend:
Recent time trains: http://www.recenttraintimes.co.uk
Real time trains: http://www.realtimetrains.co.uk

Edit to reflect change of operator name from FGW to GWR, and add more recent and better data sources
27477  All across the Great Western territory / Introductions and chat / Re: Newcomers start here ... and a reference for older hands on: February 16, 2008, 04:23:22 pm
A Note for members old and new

This forum exists to provide a friendly place in which we (as customers of the train services west from Paddington, east from Penzance, south from Worcester and north from Dorset can talk about both the good and the bad of the travel services we have.   And we value hugely the interaction of operational and planning and other raisl staff too - the forum wouldn't be half of what it is without them.

The perspective of a commuter from Reading - his / her issues - differ hugely from the issues of an occasional traveller from Melksham, and what's sometimes a legitimate and reasonable question about a 15 minute gap in service at one location can be read at being provocative by someone who's just seen (according to the National Rail web site) a reduction from 2 trains to just one per day - and that at a quarter past six in the morning - on his line.

And a train user who's a great expert in - let us say - Mozart won't have the same knowledge as some of our more inquisitive members who have time in their regular study schedules to study rail services in great depth.  So questions may be asked that are obvious to one person, but new to another.

We're here as a resource and I want to encourage ALL these points of views / postings and become even for of an a resource for the future.  But if posts are made that upset the friendly nature we could become a clique, and an irrellevance.   But, my goodness, it's an easy boundary to step over.  So can I say the following to folks:

If you're a new member then you are very welcome indeed.
* Posting - even if it's a repeated issue or you'r not sure where
* Ask questions of your fellow board members
* The moderators are here to help you.
There are two board - "Frequent Poster's Club" and "The Rumour Mill" which are only viewable once you get up to a certain minimum number of posts. The other boards are open to all readers / members.   In the case of rumours, yes, we do want them discussed - but we certainly don't want to give them any effective weight that newcomers might take from seeing the posts up there when they first sign in.  Once they become established, members will know how big a pinch of salt they need to take with them.

For established members
* Remember that newcomers may not be as used to an abrasive tone if that's your style, even if the rest of us are.
* Always look for and push the positive and don't make assumptions.

I would also like to make it very clear that although we're primarily intended as a board for the passengers of First Great Western, we're also delighted if rail staff, managers, and others in the industry too choose to read us and post - indeed such contributions add enormously to the value of the board.

It is easy - too easy - to be misunderstood in the printed word; think a little about what you write (but don't let the warning stop you writing).  And if you see something that offends, give the writer the benefit of the doubt - yet don't be reluctant to ask the moderators or individual for clarifiaction - you'll usually find it's just his way, or totally innocent.

27478  All across the Great Western territory / Introductions and chat / Re: Newcomers start here ... and a reference for older hands on: February 16, 2008, 04:21:59 pm
Your forum agreement, and what it means

If and when you sign up for this forum, you're required to agree to the following conditions, which are pretty standard across most forums.

You agree, through your use of this forum, that you will not post any material which is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, adult material, or otherwise in violation of any International or United States Federal law. You also agree not to post any copyrighted material unless you own the copyright or you have written consent from the owner of the copyrighted material. Spam, flooding, advertisements, chain letters, pyramid schemes, and solicitations are also forbidden on this forum. This agreement extends to personal communication with other members (via personal message, email, or in any other way) where such communication is not acceptable to the recipient.

Note that it is impossible for the staff or the owners of this forum to confirm the validity of posts. Please remember that we do not actively monitor the posted messages, and as such, are not responsible for the content contained within. We do not warrant the accuracy, completeness, or usefulness of any information presented. The posted messages express the views of the author, and not necessarily the views of this forum, its staff, its subsidiaries, or this forum's owner. Anyone who feels that a posted message is objectionable is encouraged to notify an administrator or moderator of this forum immediately. The staff and the owner of this forum reserve the right to remove objectionable content, within a reasonable time frame, if they determine that removal is necessary. This is a manual process, however, please realize that they may not be able to remove or edit particular messages immediately. This policy applies to member profile information as well.

You remain solely responsible for the content of your posted messages. Furthermore, you agree to indemnify and hold harmless the owners of this forum, any related websites to this forum, its staff, and its subsidiaries. The owners of this forum also reserve the right to reveal your identity (or any other related information collected on this service) in the event of a formal complaint or legal action arising from any situation caused by your use of this forum.

You have the ability, as you register, to choose your username. We advise that you keep the name appropriate. With this user account you are about to register, you agree to never give your password out to another person except an administrator, for your protection and for validity reasons. You also agree to NEVER use another person's account for any reason, and not to register for a second account if you already have one, even if you are unable to access it for any reason. We also HIGHLY recommend you use a complex and unique password for your account, to prevent account theft.

After you register and login to this forum, you will be able to fill out a detailed profile. It is your responsibility to present clean and accurate information. Any information the forum owner or staff determines to be inaccurate or vulgar in nature will be removed, with or without prior notice. Appropriate sanctions may be applicable.

Please note that with each post, your IP address is recorded, in the event that you need to be banned from this forum or your ISP contacted. This will only happen in the event of a major violation of this agreement.

A "vexatious person" is one who posts / acts in such as way as to increase the workload and stress on the web site operator, and the web site team supporting that operator.  The site operation and support team (including owner, programmers, administrators and moderators) will declare that a member or other party or group is a vexatious person in exceptional circumstances, and the team's decision as to what's exceptional will be final.  Any sanctions which the team feels appropriate to safeguard the site and its aims, or to reduce the support work overhead that such a vexatious interacter may generate, may be taken without the application of our standard rules, methods, courtesies or policies.  Vexatious persons who wish to make a formal approach to the web site owners may do so in a letter sent via the Royal Mail, postage prepaid, to the address at which the domain is registered, and will be answered if appropriate within four weeks of the receipt of the letter.

When you log in, this software will place a cookie in your browser, allowing us to keep you logged in and identify you on each screen (i.e. keeps you logged in). This data is then returned each time you link to a new page or submit a form, and is use to link your posts together.  It's also used to ensure privacy and protection of personal messages, and to track which posts you have read so that you can make use of facilities such as "view unread posts".  We also use Google Analystics which places some cookies in your browser, and if you select to change the colour scheme a further cookie is placed which tells our server to use a non-default style with each subsequent request. By accepting this forum agreement, you are agreeing to us placing these cookies in your browser.


And what does that specifically mean for the First Great Western Coffeeshop?

1. Opinions are welcome, whether or not the operators of the board share them, but information which you know to be incorrect (or is misleading) is not.  Personal attacks on people / individuals are unacceptable and the moderators of the board will take appropriate action against anyone who violates these rules ... however,  we have a gentle moderation approach and you're likely to get no more than a gentle warning and a request to change your post if you go "beyond the mark" after a stressful commute from Pangbourne to Paddington one morning.

2. Please keep topics on stream; although we're looking specifically at First's Great Western franchise, other discussions such as the price that Arriva trains pay to rent a train may be appropriate but a site recommending pharmaceutical products probably isn't (travel sickness pills excepted?)

3. It's your responsibility as poster to keep it legal - and there's a whole raft of law from copyright through incitement to consider.   Please ask for advise if you need any - I'm happy to help.  And if you spot anything that you feel isn't appropriate, please let me or a moderator know.

4. Subject to higher legal authority, your identity (such as your email address) will be kept secret unless you choose to reveal it.   The board owners may choose to email you very occasional news updates concerning the board and / or main subjects covered, but it's not anticipated that we'll do this more than a handful of times every year.

Addition - August 2008

The forum agreement also applies as appropriate to personal messages sent via the forum, and indeed with wider scope too. For example, any member who floods / harrasses / spams another member (whether via public posts or in another way) will be regarded as being in breach of his / her agreement.

Amendment - June 2012

The last paragraph changed from:

Also note that the software places a cookie, a text file containing bits of information (such as your username and password), in your browser's cache. This is ONLY used to keep you logged in/out. The software does not collect or send any other form of information to your computer.

to:

When you log in, this software will place a cookie in your browser, allowing us to keep you logged in and identify you on each screen (i.e. keeps you logged in). This data is then returned each time you link to a new page or submit a form, and is use to link your posts together.  It's also used to ensure privacy and protection of personal messages, and to track which posts you have read so that you can make use of facilities such as "view unread posts".  We also use Google Analystics which places some cookies in your browser, and if you select to change the colour scheme a further cookie is placed which tells our server to use a non-default style with each subsequent request. By accepting this forum agreement, you are agreeing to us placing these cookies in your browser.

This change is to ensure compliance with the new "Cookie Law" which has just come into effect. See here

Addition - February/March 2013

An additional paragraph to cover vexatious interacters has been added. This deals with actions and sanctions we may take against individuals and groups who may, in our view, unreasonably increase the workload on the board's operating team, owners and / or sponsors. It's a last safety clause and I can only thing of one case in the last 7 years that it might have been invoked, and that was a long time ago.  At the date of addition of this clause, there is noone under consideration for designation, nor remotely so.
27479  All across the Great Western territory / Introductions and chat / Re: Newcomers start here ... and a reference for older hands on: February 16, 2008, 04:21:02 pm
About this forum

This forum is provided by a Great Western Railway Customer, for Great Western Railway customers.

Although many of us feel that the product being supplied to us at present falls well below acceptable standards, please don't just make this a knocking shop!.

Please use the forum - yes - to report and discuss failings, but also to liaise with others to help make improvements.  That may mean co-ordinating information, publicity ranging from "serious" to "stunt",  and alternatives.  But it also means posting the positive - a good fare offer or  service beyond the call of duty from the staff at a particular station for example.

Knowledge shared is powerful and this can become a real resource.  Please do post up as much other general information about the services, places served, good time had in the wedge of the country served westward from Paddington.  And advise on fare options, routes to go, and how to get a seat in the rush hour are all encouraged.

My personal objective is to work with the train operating company (FGW (First Great Western) GWR (Great Western Railway)), with the franchise setters (DfT» (Department for Transport - about)), with the rest of the rail industry (from Network Rail through to the RMT (National Union of Rail, Maritime & Transport Workers)), with local authorities at all levels, and with other passenger groups .... for the provision, together, of an appropriate service - running when and where it's needed, safely and reliably, and at a sensible cost.  And that service should be marketed / publicised so that it's easy to find out about, easy to use, easy for other transport providers to connect to ... and a great moving experience for the customers.

Edit to change FGW / First Great Western to Great Western Railway due to train operator rebranding.

27480  All across the Great Western territory / Introductions and chat / Newcomers start here ... and a reference for older hands on: February 16, 2008, 04:19:49 pm
Hello and welcome to the "Introductions and Chat" Board here at the Great Western Railway Coffee Shop.  This thread (which is "Sticky" so it remains at the top of the board) is a reference for information for the newcomer, and also for the established member who comes back to re-check useful links, forum agreement, etc.  Posts follow this header as follows:

1. About this forum
2. Your forum agreement, and what it means
3. A note for members old and new
4. Links to some useful resources
5. Posting guidelines - acceptable language and style (added 4.3.2008)
6. Great Western Coffee Shop Forum constitution (added 17.3.2019)

Sticky threads such as this will be updated as appropriate by the moderators of the forum - please send a message to any of us if you have any questions, corrections, or suggestions for how we might improve the pages or site.

Edit Change from "First Great Western" to "Great Western Railway" due to train operator re-branding.
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