28372
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All across the Great Western territory / The Wider Picture - related rail and other transport issues / Re: Platform restrictions
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on: January 14, 2013, 12:00:12
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We currently have the same situation for those west-bound passengers for Nailsea & Backwell who need step free access: First Great Western will arrange a taxi from Bristol Temple Meads if requested in advance.
In BR▸ days, one was simply told that journey times were not guaranteed and that was that. I do not recall any provision for taxis whatsoever. As for disabled pax, I suppose the point is that, to take the examples, Nalisea and Maiden Newton would have both been staffed and pax taken over the barrow crossing. These days, various laws such as the disability discrimination ones say that service businesses have to take all reasonable steps to provide a service that's at least equal in quality to the service provided to able-bodied people. It doesn't say "the same service" nor does it stop discrimination in favour of disabled people. The most cost effective way to adhere to these laws, especially where customer numbers are small and a tiny proportion of the total as well, may be to throw cost to the wind when a service is needed. It would probably cost around a milion pounds to put in a ramped footbridge at Maiden Newton - how many taxi journeys would be covered for that? Better delay until the current footbridge is life expired. At busier stations (Worle, Bradford-on-Avon) the sums would have been different.
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28374
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All across the Great Western territory / The Wider Picture in the United Kingdom / Re: Christmas and Boxing Day trains - ongoing discussion
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on: January 13, 2013, 09:08:32
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.... staff can't have much to drink the day/evening before they're on duty, although as far as I'm aware this isn't a particular argument for the lack of train services on 25/26 Dec (services run relatively normally on 1 Jan, after all) ....
I would be very worried indeed about anyone who felt the need to get "happy" on his / her days off over Christmas to the extent that it was a serious concern as to whether they would be sober on their next shift. Surely there are plenty of other shift breaks during the year if they want to drink occasionally. I have to start asking questions about someone who's really that determined that he/she should drink over Christmas - have they a dependency / are they too weakwilled to say to familiy "no, I have to look after the lives of hundreds of people tomorrow", and if either answer is "yes", should they really be in that position?
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28376
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Journey by Journey / London to the West / Re: Ticket checks at Taunton
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on: January 12, 2013, 07:34:25
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People judge other the first time they see them from a sterotype - what they believe a typical person in a role or with a certain look is / how a person in that role behaves. First (often skewed) impressions, often lumping in the exceptional with the standard genre. I recall a thread here that talked about travellers in First class, and it was stated (regrettably by a member of staff) that in the evening, he started ticket checks in First class with an assumption that passengers of a certain age / look wouldn't have first class tickets. I know I've been casually dressed on some of the rare occasions I've travelled first, and been struck by a change of attitude once I present my correct ticket.
Same thing - away from the station. If I walk through our local town, Lisa, myself and one of the dogs and we see one attitude. Lisa goes into a shop, I sit on the pavement or curb with a (big, black, clearly loving) mongrel just taking in the scene, and the attitude can change. I haven't changed, though ...
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