 Show Posts
|
|
Pages: [1] 2 3 ... 9
|
|
2
|
All across the Great Western territory / The Wider Picture in the United Kingdom / Re: Network Rail is failing.
|
on: December 08, 2023, 12:57:26
|
|
“We’re sorry that the damage caused to Network Rail’s overhead power lines by another rail operator’s train has caused significant disruption to our Elizabeth line customers as well as all train operators out of London Paddington."
This response from TfL» perfectly sums up the state of the UK▸ rail network. Fractured. Broken. Blame shifting.
It wasn't our train that done it guv.
|
|
|
|
|
3
|
Journey by Journey / Portsmouth to Cardiff / Re: " - A Fratton to Westbury journey
|
on: May 12, 2023, 13:46:24
|
|
"Everyone I spoke to and that was a lot of people said they were right behind the strikes because we MUST have a guard on the train and station staff available. They all said without the guard yesterday, things would have been a lot worse."
There are no plans to remove guards from trains or station staff. The plans are to re-specify job roles to allow staff to provide more customer service functions, so exactly what is being demanded.
|
|
|
|
|
7
|
Journey by Journey / Swindon to Gloucester / Cheltenham / Re: Tunnel, [NOT] collapse Swindon Gloucester
|
on: December 15, 2022, 06:59:13
|
|
No collapse, NR» are removing ice.
From GWR▸ .com:
Due to a tunnel being closed for safety reasons between Kemble and Stroud all lines are closed. Disruption is expected until 13:00 15/12.
Impact:
Train services between Cheltenham Spa and Swindon will be suspended. Kemble, Stroud and Stonehouse will not be served.
Customer Advice:
We're sorry for any disruption this brings to your travel plans today.
Transport For Wales and CrossCountry are conveying passengers between Gloucester and Cheltenham Spa in both directions until further notice.
CrossCountry are conveying passengers between Bristol Parkway and Cheltenham Spa in both directions until further notice. Change at Bristol Parkway for GWR trains to/from Swindon.
Replacement bus services are conveying passengers via any reasonable route until further notice. Replacement transport is advertised on journey planners (gwr.com/check) and advertised on the screens at stations.
-
Stagecoach is accepting GWR tickets on routes 10, 51, 63, 64, 66, 94, 94X, 94U, 87, 98, D. These buses run between Cheltenham, Gloucester, Stroud, Stonehouse, and Swindon. Visit stagecoachbus.com to plan your journey.
Additional Information:
Following low temperatures overnight, large icicles have formed in a tunnel near Sapperton (between Kemble and Stroud), in addition to ice on the rails. Network Rail are working to ensure all danger to life & trains is removed.
|
|
|
|
|
8
|
Journey by Journey / London to the Cotswolds / Re: Gareth Simpson’s Stolen Bag
|
on: December 14, 2022, 17:14:55
|
|
As mentioned, the majority of 'thefts' that customers report, turn out not to be thefts at all, but simply lost property.
Ultimately, the use of CCTV▸ to gather evidence is entirely down to the BTP▸ . In all likelihood they would determine that this was not a high enough priority to warrant the time and expense.
|
|
|
|
|
9
|
Journey by Journey / London to the Cotswolds / Re: Gareth Simpson’s Stolen Bag
|
on: December 14, 2022, 14:16:47
|
|
CCTV▸ is not used as a tool for locating lost property – downloading and viewing CCTV footage is a very costly and time-consuming process, with no guarantee it will yield any results. GWR▸ receive around 500 lost property reports each week, so it would simply be impractical to download and view CCTV footage for all of these.
Customers are entitled to request footage that train companies may hold of them – the key point being footage of them, not of their belongings.
Requests will be considered but not necessarily granted – there are many factors that will influence a decision.
The BTP▸ can access CCTV footage, but realistically they are unlikely to do for a lost/stolen bag. It was a three hour train journey, so that's three hours of footage to trawl through for each camera. If somebody did take the bag, what help would CCTV footage actually be - the perpetrator would likely have their face obscured.
Customers regularly report 'stolen' luggage, and in most cases the items were not stolen at all - simply left on the train. It is very easy to become disoriented on a train carriage as both ends look the same. Customers will board at one end, place their bag in the rack and then sit down somewhere in the middle of the carriage. At the end of their journey they will head to the rack to find their bag missing, but it's actually exactly where they left it - at the other end of the carriage.
|
|
|
|
|
11
|
All across the Great Western territory / Across the West / Re: Rail unions strike action 2022/2023/2024
|
on: August 19, 2022, 08:13:35
|
If Sundays became part of the working week, I'd sort of expect that to be paid at the daily rate going forward, rather than at overtime rate, yes. Not everyone does Sundays/obliged to do Sundays, so an overall salary increase to make up for any 'loss' may not be appropriate.
From Industrial Action FAQs▸ issued this week by Richard Rowland: "Sunday working We want to make Sunday services more attractive for customers. The aim is to ensure coverage by establishing a commitment by colleagues to working on some – not all - Sundays. This will mean that cover for shifts is guaranteed, and train companies can plan more robust, reliable train services. Enhanced overtime pay protected and opt-out options for current staff that want them and opportunities for additional earning opportunities will be maintained. These arrangements already exist in some places on the network, so this is about turning a patchwork of agreements into something more aligned across the industry. More reliable Sunday services will help meet the growing demand from customers for leisure travel – Sunday is the one day of the week that is consistently seeing more customers travelling than they did pre-pandemic across the industry. Vital to the long term growth of the industry." So no plans to remove enhanced pay for working on Sunday, just the ability to roster staff to work on Sundays, rather than having to rely on volunteers. |
|
|
|
|
12
|
Journey by Journey / London to Swindon and Bristol / Re: toilets to be re-opened at Temple Meads
|
on: August 11, 2022, 11:15:07
|
Saw that the ladies facilities had been reopened on Sunday last when I spotted the reinstalled (I think) modesty screen.
No evidence of the gents being reopened yet.... perhaps there were none to start with.
Edit to add that I've now seen that the Bristol Live article does refer to gents loos there as well.
These toilets were originally gents, but they have been reconfigured into ladies, as the demand for extra ladies toilets is greater (you just have to look at the queues for the ladies). |
|
|
|
|
15
|
All across the Great Western territory / Across the West / Re: Rail unions strike action 2022/2023/2024
|
on: June 17, 2022, 14:22:36
|
GWR▸ Revised strike day timetables for the 21st and 23rd are now available to view in the Journey planner/train timetable viewer of your choice.
Does anyone know where I can find PDFs of the strike day timetables? Sadly GWR don’t believe in producing timetables at times of disruption, engineering work or industrial action and haven’t done so for many years despite at one time being one of the best TOCs▸ for doing so. We are always told to consult journey planners for times of trains. Every TOC website that I’ve visited that’s affected by next week’s strike action have published revised timetables. Why can’t GWR? TOCs can plan what services they would like to run next week, but none of them can actually guarantee they will be able to deliver the revised timetable. If no signalers turn up, there won't be any services running! So what is the point of publishing a revised timetable that may ultimately be completely inaccurate. Is it not better to wait until the day and see what happens? The advice across the whole industry is to avoid travelling if possible. |
|
|
|
|
