Also no TOC▸ timetable staff & no staff required to determine cause and attribution of every delay. No fares staff either. Slimmed down TOCs will result in cost reduction and potentially cheaper contracts to run trains.
It does say though that as numbers recover, long distance operators will have more autonomy and commercial freedom (page 31). It expands on this on page 58 by saying:
As passenger numbers recover, contracts will be fexible and include the possibility for operators to act more commercially on some services, when this is the most value for money option and it is fnancially sustainable for the operator to take on these responsibilities. As that happens, operators on those routes, predominantly the long-distance ones, will be able to make more decisions including setting more of their own fares and taking more revenue risk – though affordable 'turn up and go' fares and seasons will be protected,