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Author Topic: JourneyCheck ... reasons given  (Read 258523 times)
grahame
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« on: July 22, 2012, 13:33:55 »

This is due to passengers transferring between trains earlier was a new one on me.

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13:51 Paignton to Exmouth due 15:18 This train will be started from Newton Abbot at 14:08.
This train will no longer call at Paignton, Torquay and Torre.
This is due to passengers transferring between trains earlier.


Also today:

This is due to a member of train crew being unavailable.
This is due to a train fault.
This is due to train crew having been unavailable earlier.

Is there a full list anywhere, and explanations?
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JayMac
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« Reply #1 on: July 22, 2012, 13:52:45 »

I don't know if the further information provided to FGW (First Great Western) staff makes the reason for cancellation at Paignton, Torquay and Torre any clearer:

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Alteration to the 2F12 22/07/12 13:51 Paignton to Exmouth due 15:18.

This train will be started from Newton Abbot at 14:08.

This train will no longer call at Paignton, Torquay and Torre.

This is due to passengers transferring between trains earlier.

Show More Information:

Due to earlier delay on 1A81 08:35 Penzance to Paddington due to disabled assist at Liskeard.
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readytostart
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« Reply #2 on: July 22, 2012, 14:32:37 »

From what I can see, the delay on 1A81 had caused a reactionary delay on a service running from Exmouth to Paignton, which hadn't been recovered by the time the set had been to Paignton and back to Exmouth. 2T16 (1229 EXM PGN) was therefore terminated at NTA» (Newton Abbott - next trains) to make a right time departure for 2F12.
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Southern Stag
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« Reply #3 on: July 22, 2012, 16:44:51 »

Passengers transferring between trains covers both set swaps, so if the train working one service is swapped with another train and all the passengers have to swap trains, and delays in passengers boarding/alighting, such as disabled passengers.
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phile
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« Reply #4 on: July 22, 2012, 16:55:13 »

I should imagine that the reason for delay goes back to the root cause even if the train quoted was not directly affected itself but merely a reactionary reason.
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grahame
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« Reply #5 on: July 22, 2012, 16:59:43 »

Passengers transferring between trains covers both set swaps, so if the train working one service is swapped with another train and all the passengers have to swap trains, and delays in passengers boarding/alighting, such as disabled passengers.

Ah - right. Thanks.  Sounds like the interesting case at Westbury last summer when the incoming train from Weymouth was dividing for Bath / Bristol (should have been front portion) and Swindon (should have been rear 153).  Problem ... a 153 wasn't enough to take all the passengers (and, yes there was an adult wheelchair and LOTS of babes in wheelchairs!).   Actually the swap worked well as most people on the train had been alerted, and I suspect that both portions were right-time by destination.
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grahame
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« Reply #6 on: July 24, 2012, 07:37:45 »

This is due to a member of train crew being unavailable.
This is due to a train fault.
This is due to train crew having been unavailable earlier.
This is due to passengers transferring between trains earlier.
This is due to a line-side fire.
This is due to animals on the line.
This is due to an earlier train fault.
This is due to animals on the line earlier.
This is due to an obstruction on the line.
This is due to an earlier problem at a level crossing.
This is due to congestion caused by earlier delays.
This is due to a problem with line-side equipment.
This is due to a train late from the depot.

Above are just from last day or so (since I started this thread).   Actually a rather better selection / better explained than I had anticipated finding from taking the occasional look;  as "one-liner"s they've probably got it about right.   I do find myself wondering if - at times - having the information technology to hand to tell us this lot makes things look like there are a lot more problems these days when that's not the case ... in my earlier life commuter days, I simply travelled on my home line not knowing of any disruption on neighbouring services.

The list also gives a peephole into the wide range of issues that have to be dealt with on a daily basis ...
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bobm
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« Reply #7 on: July 24, 2012, 08:02:11 »

A couple of other fairly regulars

This is due to a passenger being taken ill
This is due to disruptive passengers
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BerkshireBugsy
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« Reply #8 on: July 24, 2012, 08:38:56 »

When I checked JourneyCheck for my Monday service, it reported "This train does not stop here" but the CIS (Customer Information System) displays reported "Cancelled" which was in fact the case. To me, although "This train does not stop here" may be factually correcty Smiley it isn't as meaningful as "Cancelled" Smiley
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IanL
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« Reply #9 on: July 24, 2012, 09:56:50 »

This is due to unusual passenger flow

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Chris from Nailsea
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« Reply #10 on: July 26, 2012, 22:52:49 »

... and, all too often these days, "This is due to a person hit by a train."  Sad
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« Reply #11 on: July 27, 2012, 00:59:48 »

Due to a member of train crew being unavailable.... Driver locked in toilet
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BerkshireBugsy
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« Reply #12 on: July 27, 2012, 05:08:16 »

Due to a member of train crew being unavailable.... Driver locked in toilet

Or as in the case of the 1712 Reading to Newbury last night ..This train is delayed due to the lack of train crew who is on the delayed train out of Paddington (which was probably delayed due to the late incoming service)..I think you get the picture Smiley
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grahame
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« Reply #13 on: July 27, 2012, 07:37:16 »

Well ... since I started this thread I've noted:

This is due to a broken down train.
This is due to a delay on a previous journey.
This is due to a line-side fire.
This is due to a member of train crew being unavailable.
This is due to a passenger being taken ill.
This is due to a problem currently under investigation.
This is due to a problem with line-side equipment.
This is due to a security alert.
This is due to a train fault.
This is due to a train late from the depot.
This is due to an earlier problem at a level crossing.
This is due to an earlier problem with line-side equipment.
This is due to an earlier security alert.
This is due to an earlier train fault.
This is due to an obstruction on the line.
This is due to an unusually large passenger flow.
This is due to animals on the line earlier.
This is due to animals on the line.
This is due to congestion caused by earlier delays.
This is due to disruptive passengers.
This is due to earlier emergency engineering works.
This is due to earlier signalling problems.
This is due to over-running engineering works.
This is due to passengers transferring between trains earlier.
This is due to safety checks having been made earlier.
This is due to signalling problems.
This is due to speed restrictions.
This is due to train crew having been unavailable earlier.
This is due to unusual passenger flow.
This is due to waiting earlier for a train crew member.
This is due to waiting for a train crew member.

Which seems to be a far better / wider range that I had aniticipated  Grin.

Noting the number that say "earlier" in them, knock-on effect is a clear issue that (?) makes the number of significant delays and changes later in the day far higher than earlier in the day (?).   In another thread, we were discussing FGW (First Great Western) tweet hours and wondering if they should be slid an hour earlier.   I'm thinking "probably not" ... if the passenger levels are similar, Jo and Ollie are likely to be far more useful in the evening reporting and helping on after effects that first thing in the morning when the morning specials are usually limited to a few "train late from depot" and "overrunning engineering" issues.
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phile
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« Reply #14 on: July 27, 2012, 20:16:34 »

Last night the 19 30 Cardiff to Portsmouth Hbr started at Newport due, it was quoted as "train late from Depot".   A bit difficult to absorb at 19 30 at night when the unit comes off Fratton Depot at 06xx in the morning.
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