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Author Topic: Problems with the Night Riviera sleeper - December 2014 onwards  (Read 219516 times)
TaplowGreen
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« Reply #810 on: November 05, 2020, 07:05:10 am »

There is also a derogation for travelling back to your home base. So yes you can use the sleeper.

......would be interesting to know if any/many people are using it?
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bobm
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« Reply #811 on: November 19, 2020, 02:31:04 pm »

No sleeper services will run between Sunday 6 and Thursday 10 December because of engineering work.  In addition the down sleeper will terminate at St Erth on the morning of the 5th December.

Also changes to services west of Truro and the St Ives Branch

https://www.gwr.com/~/media/gwr/content-images/travel-updates/planned-engineering/west-cornwall/west-cornwall-and-st-ives-leaflet.pdf?la=en
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TaplowGreen
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« Reply #812 on: November 21, 2020, 06:51:20 am »

21:45 Penzance to London Paddington due 05:07

20/11/20 21:45 Penzance to London Paddington due 05:07 will be terminated at Reading.

It will no longer call at London Paddington.
It has been previously delayed and is now expected to be 160 minutes late from Taunton.
This is due to a fault on this train.
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grahame
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« Reply #813 on: December 15, 2020, 01:56:47 am »

Quote
14/12/20 21:45 Penzance to London Paddington due 05:04 will be terminated at Reading.
It will no longer call at London Paddington.
This is due to a shortage of train crew.
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broadgage
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« Reply #814 on: December 15, 2020, 03:53:34 am »

A connecting service via Reading must be most inconvenient.
Presumably sleeper passengers are expected to alight promptly on arrival at Reading, rather than remaining in bed until a more sensible hour at Paddington.
Closure by stealth.
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A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
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« Reply #815 on: December 17, 2020, 04:35:59 pm »

Quote
23:45 London Paddington to Penzance due 08:00
 
Facilities on the 23:45 London Paddington to Penzance due 08:00.
This is due to a shortage of train crew.

Additional Facilities Information

Will be formed of a High Speed Train set without any sleeping berths being available.

<pedant>Surely an IET, and not a Castle?</pedant>
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broadgage
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« Reply #816 on: December 17, 2020, 04:51:42 pm »

I think that they have started to call IETs "high speed trains" on the grounds that they ARE capable of the same speeds as a proper HST.
A cynic might suspect that "IET" has become a toxic brand that is best not mentioned.
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A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
GBM
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« Reply #817 on: December 18, 2020, 07:03:16 am »

Just wondering if the two threads ((this one and http://www.firstgreatwestern.info/coffeeshop/index.php?topic=24328.15)) on the sleeper service could be merged into one, perhaps under a "Sleeper Service" heading.
Problems, amendments or praise could be under the one thread.
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sleepy
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« Reply #818 on: December 18, 2020, 06:10:41 pm »

  Shocked   Sleeper  cancelled in both directions tonight !
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bobm
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« Reply #819 on: December 18, 2020, 06:18:05 pm »

  Shocked   Sleeper  cancelled in both directions tonight !

Earlier today they were replaced by IETs - seems that plan isn't now possible either.
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TaplowGreen
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« Reply #820 on: December 18, 2020, 10:09:28 pm »

  Shocked   Sleeper  cancelled in both directions tonight !

Earlier today they were replaced by IETs - seems that plan isn't now possible either.

Indeed.....interesting to know what "alternatives" will be offered.

23:45 London Paddington to Penzance due 07:50
23:45 London Paddington to Penzance due 07:50 will be cancelled.
This is due to a shortage of train crew.
Further Information
The decision has been taken to cancel the Night Rivera Sleeper tonight, due to wide spread crew shortages after a Covid-19 outbreak amongst Great Western Railway staff.
Any customers with pre-booked tickets for the sleeper will be contacted with alternative measures offered.
For any further questions and enquiries please contact Great Western Railways Customer Services'.
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grahame
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« Reply #821 on: December 18, 2020, 10:23:09 pm »


... interesting to know what "alternatives" will be offered.


Also interesting to know how many customers are involved.

Putting my old (hospitality, not rail) customer service shoes on, and assuming that the numbers involved are not huge, I can imagine multiple alternatives - all very different from the initial plan, but some will suit some customers, and others will suit others.
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bobm
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« Reply #822 on: December 19, 2020, 12:54:40 pm »

Sleeper services now cancelled until the Christmas break.

Quote
Updated: 18 December 2020
Due to a large number of positive COVID-19 cases among our on-board colleagues, we have taken the difficult decision to cancel the Night Riviera Sleeper service for the rest of the year.

If you have already booked a ticket directly with GWR, we will contact you over the next couple of days to arrange a refund. If you have booked through another company, you should contact them directly.

Services will resume on Sunday 3 January.
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bobm
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« Reply #823 on: December 31, 2020, 03:55:19 pm »

Now extended for a further week

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Night Riviera Sleeper service

The sleeper service between London Paddington and Penzance will not run until Sunday 10 January.
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rogerw
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« Reply #824 on: December 31, 2020, 05:16:24 pm »

This makes complete sense considering the current restrictions on travel. I doubt if it return until there is a distinct improvement to the Covid situation
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