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Great Western Coffee Shop > Sideshoots - associated subjects > News, Help and Assistance > Database issues - occurring occasionally - merged topic for 2015 and 2016
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Author Topic: Database issues - occurring occasionally - merged topic for 2015 and 2016  (Read 54686 times)
GBM
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« Reply #75 on: February 29, 2016, 07:32:06 »
Neigh?
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« Reply #76 on: March 12, 2016, 20:42:40 »
Another outage this evening. Unsure for how long.
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« Reply #77 on: March 12, 2016, 22:43:54 »
Quote from: bignosemac on March 12, 2016, 20:42:40
Another outage this evening. Unsure for how long.

Server been very busy in last week / will analyse in morning.

Message details (i.e. how it fails) and exact time would be appreciate as that would make the reports potentially traceable - thanks.
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« Reply #78 on: March 13, 2016, 10:27:04 »
Quote from: grahame on March 12, 2016, 22:43:54
Server been very busy in last week / will analyse in morning.

Traffic on the server has been 50% up over the last 3 days compared to the January and February average; actually surprised how well it's coping.  Educated guess the issue last night was during a deep database backup as at such times we lock the database to ensure that all the records no matter which table they're backed up from remain in step with each other in case we have to restore the system. Can't be more that a guess at this time ... if I had:
a) Note of error message / how it showed up
b) Note of time problem occurred
c) Duration (how long it lasted before it was [self]fixed)
I could either give you an easy or more certain answer or (if the issue was of a different sort) have the extra evidence I need to be able to know where to look.
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« Reply #79 on: March 13, 2016, 10:38:11 »
Not very precise, but it was reported to me as down at 20:40 but when I looked three minutes later it was up and running.
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« Reply #80 on: March 13, 2016, 11:22:36 »
Quote from: bobm on March 13, 2016, 10:38:11
Not very precise, but it was reported to me as down at 20:40 but when I looked three minutes later it was up and running.

A deep backup procedure was underway at 20:35 and completed at about 20:39.  I suspect that's not a co-incidence.
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