'They wouldn't let cattle travel like this': Bristol rail commuters blast crowded trainsTHESE pictures show the awful conditions suffered by hundreds of rail commuters on a daily basis travelling in and out of Bristol.
With rarely a hope of getting a seat, many workers on the evening Bristol Temple Meads to Cardiff Central service are resigned to the fact that they will be packed onto a train that is standing room only, nose to nose with other commuters.
But being squashed onto a train like a sardine in a can is not just a one-off experience for people on this train ^ it is one repeated, sometimes on a twice-daily basis, for many commuters coming in and out of Bristol on local trains from many different stations.
Passengers from Bath, Weston-super- Mare, Parkway ^ and many more ^ all have similar experiences of overcrowding. And now with commuters again being asked to pay even more for tickets, many are asking why train companies seem to be falling below the mark with the service they provide.
One of those fed up with his daily commute ^ and who took these pictures ^ is Paul Jenkins, 34, from Patchway.
Mr Jenkins, a bank worker, gets the 5.21pm service from Bristol Temple Meads to Cardiff Central, to return from his job in the city centre to Patchway.
This week he made an official complaint to First Great Western because of the awful conditions he has been forced to suffer on this service.
The pictures shown here were taken on his journey home on Tuesday, when only two coaches turned up, instead of the usual three. He says that hundreds of passengers waiting on the platform were forced to crowd onto the train ^ with a number being left on the platform.
Mr Jenkins says a member of staff made a public address, saying he did not know where the usual third coach was and asked people to "squeeze up".
Rather than being a one-off, he claims this is a regular occurrence, with passengers waiting on the platform unsure of what will arrive and whether they will be able to get home.
Mr Jenkins told the Bristol Post: "With train ticket prices rising year on year and commuter numbers ever growing, train operators should be adapting and ensuring their customers are provided with a certain level of service.
"It is my opinion that First Great Western are falling way below the mark whilst their profits soar. All I ask as a commuter and customer is to be treated with a degree of respect and decency and to be able to at least stand without somebody else standing on my shoes. I'm sure cattle would not be allowed or expected to be transported in such conditions. Luckily for me I live in Patchway and don't have to endure the conditions for long but many commuters from Cardiff travel to Bristol for work. These people pump lots of money into Bristol's economy and pay good money for train tickets only to be treated so badly."
Sarah Harrison, 25, from Cardiff, has been using the line to commute this week.
She said: "On Tuesday it was like people were sardines, they were really packed in. I had to yell at someone to move and get on the train."
Some travellers were resigned to the overcrowding and viewed it as an inescapable part of commuting.
Felix Ritchie, who works at UWE, usually gets on the train to Cardiff at Patchway. He said: "I try to avoid the train that arrives from Temple Meads around 5.30pm that only has two coaches. I think a few more coaches would make life more bearable for everyone."
A First Great Western spokesman told the Post that there was a national shortage of rolling stock and that the company was leasing as much as is available.
He said: "The Government has procured ^4.5 billion worth of new rolling stock in the Intercity Express Programme (
IEP▸ ) and we can expect to see the first new IEP trains on our network by the summer of 2017, which will have an positive impact for those travelling between Bristol and Cardiff and beyond.
"The first train left Japan yesterday and is due to arrive in the
UK▸ for testing in March. We are very much a victim of our own success, which has seen significant increases in demand for train travel over the last ten years. Despite the lack of availability of suitable additional trains in the UK, we have worked hard to secure additional capacity. Working with the
DfT» , we are converting first-class carriages to add an additional standard carriage on each high speed train (
HST▸ ) service. Once complete (summer 2015) this will add 3,000 standard seats, nearly 16 per cent more capacity in the morning peak into and out of London Paddington.
"We recognise there is still much to do and we are working with the DfT to secure further service improvements ^ this includes working with Network Rail and Bristol City Council on the Metro West project, which will deliver direct improvements to suburban stopping services."
Addressing the specific problems raised by passengers using the 5.21pm Bristol to Cardiff service, the spokesman said that in spring last year the service was increased from two carriages to three. He said: "In the last eight weeks the service has been short-formed a total of five times. Once to provide additional capacity for a football event; once because of overrunning Network Rail engineering work which caused displaced rolling stock, and the other three because of rolling stock faults across the network."
This article was also the cover story for the print edition of the Bristol Post on Friday January 9th 2015.
