From Rail Express - the electronic magazine of RailFuture
Bedwyn Trains Passenger Group ^ disruptions continue ... and worse to come!
As trackwork continues at Reading, the group has warned its members to expect more disruption to services from now to Easter and beyond: ^things will get worse before they can get better.^
The group had a constructive meeting with First Great Western^s Performance Manager about the service disruptions. They complained that terminating trains short at Newbury was very frustrating for passengers, and argued that there should be a plan for holding connections at Newbury when the need arises. They also raised the problem with the CIS▸ screens and information being particularly poor, especially at times of disruption when, paradoxically, it is most needed.