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Author Topic: National Railcard discounts - ongoing discussion, no longer date specific  (Read 27340 times)
grahame
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« Reply #60 on: September 17, 2017, 11:58:04 pm »

And perhaps most interesting of all is the registration of domains suggesting a Rail Ombudsman may be coming...

http://viewdns.info/reversewhois/?q=Atoc+limited

Quote
ombudsmanrail.com
ombudsmanrail.org

But ATOC is the Association of Train Operating Companies.  Surely they can't be their own Ombudsman can they?  Isn't an Ombudsman supposed to be independent??
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bignosemac
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« Reply #61 on: September 18, 2017, 12:35:40 am »

It is the train companies, through the Rail Delivery Group, who have committed to introducing the ombudsman. So I guess it makes sense for them to register the domains.

 https://www.raildeliverygroup.com/media-centre/press-releases/2017/469773062-2017-08-04.html

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bignosemac
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« Reply #62 on: September 18, 2017, 11:57:24 pm »

Rail Delivery Group brief to staff:

Quote
26-30 RAILCARD TRIAL
This Autumn, the Rail Delivery Group will be trialling a new addition to the Railcard family; the 26-30Railcard.

For the duration of the trial, the new Railcard will be:
• available as a digital Railcard ONLY. 26 – 30 Railcards will be available through the ‘Railcard’ app on iOS and Android mobile devices – No physical cards issued;
• available as a one-year Railcard only;
• based on the existing 16-25 Railcard offering - same conditions and time restrictions will apply (with the exception of the July/August minimum fare restriction- which will be removed);
• be available for 26 – 30 year olds inclusive (Railcard eligibility will be up to and including the day before customer turns 31);
• limited (sales) to customers living in the Greater Anglia geographical area only, until early January. From early 2018 the trial will be expanded to retail nationwide;
• available to be used nationwide;
• limited to 10k Railcard sales in Greater Anglia area, with an additional 10k being added when the product goes national in early 2018.
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« Reply #63 on: September 19, 2017, 07:25:42 am »

Good news.  If rolled out nationally will they just rename the 16-25 Railcard the 16-30 Railcard to keep it simple?
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« Reply #64 on: September 19, 2017, 07:40:22 am »

When, if at any point, does such a product start falling foul of age discrimination I wonder?
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grahame
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« Reply #65 on: September 19, 2017, 08:54:07 am »

Good news.  If rolled out nationally will they just rename the 16-25 Railcard the 16-30 Railcard to keep it simple?

Perhaps it's too radical, but how about a 16 to 59 railcard - or a 16 to 54 if the Senior were to be switched back to 55?

Could even do different prices and discount levels - Sapphire, Ruby and Diamond cards (though I'm not sure which of those is the most precious gemstone so what order they would come in!)
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« Reply #66 on: September 19, 2017, 09:31:54 am »

A reminder that the discount using a Senior Railcard when booking single standard class tickets through GWR is 50% if booked before 29 September. You will also get 250 bonus Nectar points for each booking. Mrs FT, N! is even foregoing her usual first class travel to EXD to take advantage, as it makes standard class travel actually cheaper than her preferred seat for once, and she is a Nectar points addict.

Other TOCs are available.
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bignosemac
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« Reply #67 on: September 19, 2017, 10:38:06 am »

When, if at any point, does such a product start falling foul of age discrimination I wonder?

Businesses are free to offer age related discounts and concessions. These do not fall foul of any current legislation.
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« Reply #68 on: September 19, 2017, 10:50:22 am »

If you have a railcard for all ages, you may as well just lower fares, surely?

Rail Delivery Group brief to staff:

Quote
• based on the existing 16-25 Railcard offering - same conditions and time restrictions will apply (with the exception of the July/August minimum fare restriction- which will be removed)

I didn't think there is a restriction in the summer months of July/August is there - what is it?
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TeaStew
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« Reply #69 on: September 19, 2017, 11:49:11 am »

If you have a railcard for all ages, you may as well just lower fares, surely?

Rail Delivery Group brief to staff:

Quote
• based on the existing 16-25 Railcard offering - same conditions and time restrictions will apply (with the exception of the July/August minimum fare restriction- which will be removed)

I didn't think there is a restriction in the summer months of July/August is there - what is it?

I was wondering about this wording too. The only way I can get my head around it is they mean that on the 16-25 the minimum fare is restricted in July/August (not applied) - it wont be restricted on the 26-30 (it will be applied). Crystal clear mud.

Also means that while this railcard is similar to others there are now a lot of variations when it comes to July/August minimum fares - no minimum fare on 16-25, minimum fare on 26-30, no minimum fare on HM Forces but cannot be used if going to work... Not really major issues but I wonder why this situation has arisen?
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ChrisB
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« Reply #70 on: September 19, 2017, 11:52:33 am »

If you have a railcard for all ages, you may as well just lower fares, surely?

Rail Delivery Group brief to staff:

Quote
• based on the existing 16-25 Railcard offering - same conditions and time restrictions will apply (with the exception of the July/August minimum fare restriction- which will be removed)

I didn't think there is a restriction in the summer months of July/August is there - what is it?

I was wondering about this wording too. The only way I can get my head around it is they mean that on the 16-25 the minimum fare is restricted in July/August (not applied) - it wont be restricted on the 26-30 (it will be applied). Crystal clear mud.

Yes, it could well be read that way. Well, that info was for staff, not punters - their marketing will soon be out for it....
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grahame
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« Reply #71 on: September 19, 2017, 12:24:24 pm »

If you have a railcard for all ages, you may as well just lower fares, surely?

It becomes a loyalty card.    If I pay (say) £50 a year I get 34% off off-peak, special fares, rangers and rovers. If I pay £100 a year, I get 40% off, if I pay £200 a year, I get half price and the card extends to a friend travelling with me too.   Figures and benefits need to be tuned.

Once someone takes the plunge buys a higher tier card , it really encourages them to use the train rather than their car as their per-journey cost is cut.  Even those entitled to other rail cards might plump for the higher levels of this one (make it a 16 to 100 card!) and switch more of their travel to rail spending (in the end) more than they do at the moment, but for much more off peak travel.

Rough edges and unintended consequences need looking at ... this is mega-playing with fares!
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« Reply #72 on: September 19, 2017, 12:32:23 pm »

It becomes a loyalty card.    If I pay (say) £50 a year I get 34% off off-peak, special fares, rangers and rovers. If I pay £100 a year, I get 40% off, if I pay £200 a year, I get half price and the card extends to a friend travelling with me too.   Figures and benefits need to be tuned.

Once someone takes the plunge buys a higher tier card , it really encourages them to use the train rather than their car as their per-journey cost is cut.  Even those entitled to other rail cards might plump for the higher levels of this one (make it a 16 to 100 card!) and switch more of their travel to rail spending (in the end) more than they do at the moment, but for much more off peak travel.

Rough edges and unintended consequences need looking at ... this is mega-playing with fares!

I bought a National Express coach card which I have used on one occasion only (Bristol to Heathrow and return)  and will probably not use again. It saved more money than it cost, and rail travel was unfortunately not a realistic option at the time of day concerned.

I bought my first rail card (family) for exactly the same reason when taking my then little children to visit a sister in Norfolk. I then used it for several days out that would probably have been done by car (or not at all) but for that purchase.
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bignosemac
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« Reply #73 on: September 19, 2017, 12:44:03 pm »

If you have a railcard for all ages, you may as well just lower fares, surely?

Rail Delivery Group brief to staff:

Quote
• based on the existing 16-25 Railcard offering - same conditions and time restrictions will apply (with the exception of the July/August minimum fare restriction- which will be removed)

I didn't think there is a restriction in the summer months of July/August is there - what is it?

I was wondering about this wording too. The only way I can get my head around it is they mean that on the 16-25 the minimum fare is restricted in July/August (not applied) - it wont be restricted on the 26-30 (it will be applied). Crystal clear mud.

I think the word 'easement' should have been used. The 26-30 Railcard will, I believe, have the £12 (currently) minimum fare before 1000 Mon-Fri all year round. The 16-25 keeps the July/August easement where there is no minimum fare. 

I hear rumours that the minimum fare for both the 16-25 and 26-30 is going to be £15 from January 2018. Can't quote a source, I've been  asked not to!
« Last Edit: September 19, 2017, 12:49:19 pm by bignosemac » Logged

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ChrisB
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« Reply #74 on: September 19, 2017, 01:16:43 pm »

Nice way of easing the youngsters into commuting - let's give 'em money off their commute!
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