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Author Topic: National Railcard discounts - ongoing discussion, no longer date specific  (Read 27342 times)
ellendune
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« Reply #120 on: November 25, 2017, 06:54:38 pm »

I expect there are fraud prevention measures.

Obviously the Rail Delivery Group won't be telling us what they are.  Wink

I am almost into my third year of holding a Senior Git Railcard (I know, I don't look it), and I have been asked to produce it just once.

I have only had one for 5 months and have been asked for it every time I have been asked for my ticket on the train (which is probably only twice out of the about 10 times I have used it) but every time I buy a ticket the old fashioned way I am asked for it.  I am surprised I am not asked for the number when I buy online.

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Four Track, Now!
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« Reply #121 on: November 25, 2017, 07:09:17 pm »

I have only had one for 5 months and have been asked for it every time I have been asked for my ticket on the train (which is probably only twice out of the about 10 times I have used it) but every time I buy a ticket the old fashioned way I am asked for it.  I am surprised I am not asked for the number when I buy online.

I buy online almost every time. It surprises me that I don't have to enter the number, although there are probably many people who buy tickets for other people. Maybe it would not be possible to insist on the card reference unless tickets are going to be made personal. On the few occasions I have bought a ticket on the train, I produced the card without being asked.
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PhilWakely
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« Reply #122 on: November 25, 2017, 07:35:20 pm »

Currently, if a railcard is eyeballed at every available opportunity, there is still no foolproof mechanism to verify the authenticity of the railcard.

There is no central database for railcards bought at ticket offices; not all railcards require photographs and whilst guidelines exist as to what name is printed on a railcard, the cardholders name is a free-format entry field. I've seen cards issued in the name of (eg) 'J Bloggs', when the holders name is actually Mrs Joan Bloggs.

I doubt the level of fraud is particularly high, but the potential is there.
« Last Edit: November 25, 2017, 07:40:47 pm by PhilWakely » Logged
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« Reply #123 on: November 25, 2017, 08:32:06 pm »

I suppose that there is also the fact that even if the card is bogus or not the holder's, a ticket has still been purchased, making it less of an issue than downright fare evasion for the hard pressed TM.
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Tim
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« Reply #124 on: November 27, 2017, 09:58:18 am »

I buy online almost every time. It surprises me that I don't have to enter the number, although there are probably many people who buy tickets for other people.

As I understand it you need a valid rail card to use the appropriate discounted ticket, not to buy it.  I bought some tickets at the weekend for my family to travel in February with a F&F railcard discount.  I wasn't planning on buying a F&F rail card until shortly before the travel date.  I assume that is all legal. 
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« Reply #125 on: November 27, 2017, 11:14:19 pm »

I buy online almost every time. It surprises me that I don't have to enter the number, although there are probably many people who buy tickets for other people.

As I understand it you need a valid rail card to use the appropriate discounted ticket, not to buy it.  I bought some tickets at the weekend for my family to travel in February with a F&F railcard discount.  I wasn't planning on buying a F&F rail card until shortly before the travel date.  I assume that is all legal. 

Current T's & C's from the F&F railcard website...

"Tickets for your journey should be purchased before boarding the train and when buying tickets you must show the Railcard. This does not apply if there was no ticket office at the station at which you began your journey or if the ticket office was closed and there was no ticket machine from which you could buy discounted tickets."

However I know that this is not always rigidly enforced..
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« Reply #126 on: November 28, 2017, 11:51:52 am »

Current T's & C's from the F&F railcard website...

"Tickets for your journey should be purchased before boarding the train and when buying tickets you must show the Railcard. This does not apply if there was no ticket office at the station at which you began your journey or if the ticket office was closed and there was no ticket machine from which you could buy discounted tickets."

However I know that this is not always rigidly enforced..

I have never waved my card at the computer. So far, I have got away with it.

Being serious, I helped a niece to save a pile of cash with split tickets to Edinburgh. I advocated buying a "Two together" card  as the saving exceeded the cost. We got the tickets two months in advance, the card the day before travel. I guess it's legal because there was no ticket office at my laptop.
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Brucey
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« Reply #127 on: November 28, 2017, 07:14:47 pm »

New TVMs installed at some Great Northern stations have a QR code scanner above the touchscreen.  As I can see, this serves no purpose at the moment.  I understand that the new app based railcards include a QR code.  I could see this possibly being used as an authentication measure at some point in the future.

Also, on-train QR code checking will become more common (tickets issued on rolls of paper, and some tickets from ticket machines already include a QR code), so I would think checking of the app railcard's barcode could become part of this process.
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