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Author Topic: Penalty Fares  (Read 24742 times)
froome
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« Reply #60 on: January 21, 2023, 20:32:18 »

How do you buy an excess at an unmanned station, without a smartphone (assuming you can buy one with a smartphone). Or do I risk putting one foot on the train and ask the Guard/TM(resolve) for an excess?

Sorry but my cycle trips don't always run to the smooth pre-planning expected by the railway owners/operators.

The buy at first opportunity rule still aoplies i think

I would think so.  My standard practice and advice for passengers cannot buy the ticket they want at the station is to tell the train manager on the platform and ask if he will sell them a ticket. (And that could be modified to "I cannot excess it at the machine).  I doubt you would have a problem.   Do not board the train without comment and go straight into the loo if you do not have a ticket!

That seems slightly unrealistic. You have no idea which carriage the train manager will be in, and when they appear, they will not want to hang around the platform while you make your way towards them rather than boarding at the nearest door (which is what they usually ask people to do if they see anyone not getting on straight away).
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ChrisB
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« Reply #61 on: January 21, 2023, 20:36:54 »

Hmmm. If they are asking you to join a train, you can see them, right?

Other than a 9/10 car IET (Intercity Express Train), how long is your train?

They are quite easy to see from the platform as they are meant to step onto it to check that everyone is clear/on board.
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Bmblbzzz
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« Reply #62 on: January 21, 2023, 20:37:17 »

Especially as with a bike you're normally expected to board in a certain carriage, which may or may not be where the train manager is. In practice I find the TM(resolve) almost always comes through twice, and only asks for tickets on the second pass; so I stop them the first time I see them and ask for a ticket. They usually say they'll come back in a few minutes...
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grahame
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« Reply #63 on: January 21, 2023, 20:58:05 »

It makes sense if you can.  Where it's a 2 carriage train, it's usually practical, as it is at the likes of Avoncliff.
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froome
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« Reply #64 on: January 21, 2023, 21:07:16 »

Hmmm. If they are asking you to join a train, you can see them, right?

Other than a 9/10 car IET (Intercity Express Train), how long is your train?

They are quite easy to see from the platform as they are meant to step onto it to check that everyone is clear/on board.

They can be 4 carriages. With severe arthritis, which I now have, it would take me a minute to walk that distance along the platform. I have often seen them shouting down for people to board quickly when they see someone starting to walk towards them.
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Ralph Ayres
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« Reply #65 on: January 21, 2023, 22:31:56 »


They can be 4 carriages. With severe arthritis, which I now have, it would take me a minute to walk that distance along the platform. I have often seen them shouting down for people to board quickly when they see someone starting to walk towards them.

You'll be fine so long as you try to engage if you have the chance, as mentioned by others. Just don't immediately fall asleep or put headphones on and look intently out of the window as an opportunity to buy a ticket walks by.
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CyclingSid
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« Reply #66 on: January 22, 2023, 11:24:16 »

Thank you for your comments.

The place where I tend to "run out of steam" or the weather catches me out is in Southern territory.

The train staff tend to give the impression of either not knowing what an excess is, or it is too difficult and just charge you for a single fair.The last time it happened there was a switched on train manager, but gosh it seems complicated, takes a number from your card ticket and has to wait while the machine finds the correct information. I now know that in this particular situation the excess is £0.00, and he did not issue me a ticket. If I am in this situation again I should get a ticket because the trains joins another one and there is a crew change.

To those who make the not unreasonable suggestion of getting one before I start, knowing the "cost" of it now, my thought would be a psychological pre-admission of failure. Especially if I am cycling north as the worst bit is yet to come.
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ChrisB
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« Reply #67 on: January 22, 2023, 16:40:40 »

I'd be interested to know officially whether a penalty fare could be issued under the regulations where the ticket might not be valid without an excess, but the excess is zero. There is no loss, and therefore you can't be accused of swindling money from the railways.
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ChrisB
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« Reply #68 on: January 22, 2023, 19:05:06 »

Also, note right at the bottom - XC (Cross Country Trains (franchise)) and TfW services are excluded from the scheme.

Good start by National Rail - their web page here on thye 'new' Penalty Fare *includes* TfW services - where that poster clearly excludes them. I think that poster is correct & the web page is wrong.

Also, on that web page is the link to the amended legislation. For example, if the appeal isn't resolved within a set time period, you are absolved from paying the fine, but not the fare. Interesting reading.
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Sleepy
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« Reply #69 on: January 24, 2023, 18:14:26 »

  Shocked St Ives (and for that matter Barnstaple & Okehampton) are Interesting additions to penalty fare area - if the TVM (Ticket Vending Machine)'s don't accept cash you could have one passenger wanting to pay by cash being sold a ticket and the one behind paying by card receives a penalty fare ??
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JayMac
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« Reply #70 on: January 24, 2023, 19:49:29 »

  Shocked St Ives (and for that matter Barnstaple & Okehampton) are Interesting additions to penalty fare area - if the TVM (Ticket Vending Machine)'s don't accept cash you could have one passenger wanting to pay by cash being sold a ticket and the one behind paying by card receives a penalty fare ??

Well yes. The latter has chosen to not purchase at the earliest opportunity.
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Sleepy
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« Reply #71 on: January 24, 2023, 19:59:16 »

Don't think average non-regular rail traveller tourists going for scenic ride to Carbis Bay (£2.00 return) or St Erth (£4 return) will be too impressed being asked to fork out £50 !!! Daily Mail would be thrilled to report this.
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ChrisB
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« Reply #72 on: January 24, 2023, 20:02:14 »

£102 or £104, reduced to £52/£54 if paid within 14 days....
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grahame
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« Reply #73 on: January 24, 2023, 20:40:57 »

£102 or £104, reduced to £52/£54 if paid within 14 days....

It's £100 / £50 plus SINGLE fare, so £101 / £103 / £51 / £53 but if you're doing a day return you also need to buy your ticket the other way.

But noting from 2018
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It's now illegal to charge an additional fee for paying by credit or debit card ...
how do the TOCs (Train Operating Company) stand when a passenger from St Ives to (well, anywhere) asks to pay on the train stand with the legality of their penalty fares - £1 to Carbis Bay in cash, but £51 or £101 if you pay be card which is an additional fee if you pay by card.
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ChrisB
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« Reply #74 on: January 24, 2023, 20:53:55 »

It's not an additional card fee - it's a fine as the owner hasn't bought a ticket at the card-only ticket machine
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