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Author Topic: Avantix replacement - coming soon to a train near you  (Read 11327 times)
ChrisB
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« Reply #15 on: June 21, 2016, 18:58:10 »

And get burned out if left exposed to heat....

Hence ok for immediate use, dodgy for purchases otherwise. Not recommended?
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Bmblbzzz
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« Reply #16 on: June 21, 2016, 21:10:15 »

Examples of the new tickets have been posted on RailUK Forums: http://www.railforums.co.uk/showpost.php?p=2605110&postcount=123

Although the new tickets are currently only being used for on-train sales, I am hopeful that a full transition towards thermal roll printing will reduce the cost of TVMs (Ticket Vending Machine) (as they won't need custom printing components) and lead to their introduction at more stations without such facilities.  This would also mean that tickets won't be constrained to a fixed size and multi-leg reservations could be printed on one coupon, rather than this:

Does this refer to the actual physical size of the card? So a ticket would be the present credit-card size unless there was more information on it than could reasonably be printed in that space? I can see advantages in that (it's simpler to have one piece of card per journey) and disadvantages (the present size fits nicely in a wallet or pocket). And as an aside, why do we have this size? I have a vague memory of tickets being longer, though perhaps not as long as the tickets used currently in (some? all?) other parts of Europe (the ones that are sort of pink-blue-purple patterned).
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Brucey
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« Reply #17 on: June 21, 2016, 21:17:17 »

Does this refer to the actual physical size of the card? So a ticket would be the present credit-card size unless there was more information on it than could reasonably be printed in that space? I can see advantages in that (it's simpler to have one piece of card per journey) and disadvantages (the present size fits nicely in a wallet or pocket). And as an aside, why do we have this size? I have a vague memory of tickets being longer, though perhaps not as long as the tickets used currently in (some? all?) other parts of Europe (the ones that are sort of pink-blue-purple patterned).
Yes, the current ticket size constrains what information can be printed.  There is a new design on the credit card sized stock but the content looks too squashed.  The new tickets can be as long or short as needed to fit the relevant information and they can be folded easily, to fit into wallets or purses.

The larger tickets were issued by a few online retailers many years ago.  They are still issued by some travel agents and sales agents overseas (they can use the same ticket stock as they do for domestic tickets within their own country).  I seem to recall seing someone with a BritRail pass issued like this in the very recent past.
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Surrey 455
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« Reply #18 on: June 21, 2016, 21:32:48 »

Very difficult to see much detail on those images but those tickets look like the old style. Every ticket I've bought from a GWR (Great Western Railway) / SWT (South West Trains) ticket machine recently has been in the new design.
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Brucey
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« Reply #19 on: September 29, 2016, 20:36:26 »

Saw one of these new machines in use today in Suffolk.  Two passengers in my carriage wanted to buy a ticket.

Passenger 1
Wanted to pay by credit card for fare around £6.  Guard offered contactless, customer says yes, transaction comes up as "card void".  Tried chip and PIN.  Still comes up as "card void".  Tried second card, comes up as "card void".  Guard waits until we are closer to a station and tried again.  First card works this time.  Appears to need mobile signal for all purchases, regardless of whether contacless of not.

Passenger 2
Wanted to buy some combination of tickets.  Guard cannot issue one of the tickets as some fares on that flow do not appear to be in the system.

General comments from the guard suggested most transactions experience an issue of some variety.  But, more positively, I notice nearly all ticket barriers in this part of the world now have barcode scanners attached.
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plymothian
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« Reply #20 on: October 01, 2016, 09:18:43 »

Each TOC (Train Operating Company) has gone with its own different system and GWR (Great Western Railway) have decided on STARMobile from Fujitsu. 

From the "guinea pig staff" that have had training, they all agree it has good points and can do more that Avantix (Ticket Issuing System used on board trains), but due to the need to be online at all times is actually more restrictive in what can be done in the real world where 4G (or indeed any signal full stop) is not available - even just making a simple journey enquiry.

They way it's going, it looks like the next estimated roll out on GWR of November will be missed as well.
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