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Great Western Coffee Shop > All across the Great Western territory > Across the West > GWR Ticket Machines no longer accepting American Express ?
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Author Topic: GWR Ticket Machines no longer accepting American Express ?  (Read 9540 times)
IndustryInsider
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« Reply #15 on: February 23, 2017, 13:49:55 »
Easy to check and correct before posting.  I use an iPhone for most of my posts.
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« Reply #16 on: February 24, 2017, 15:23:42 »
GWR▸ (Great Western Railway) TVM▸ (Ticket Vending Machine) still not accepting Amex today (24 Feb) and still overcharging by not showing relevant Super Off-Peak fares.
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« Reply #17 on: February 27, 2017, 10:41:04 »
I bought some tickets on the Scotrail site (5% through Quidco; strangely seems to track at £1.33 and for others according to the comments anyway...).

Unexpectedly for a Trainline powered site it seemed to take at or near the full 2 hours for the tickets to be available (I tried after an hour and a half, fairly sure EMT» (East Midlands Trains - about) quotes 15 minutes now in their correspondence for example).

Something else which I assume must be Scotrail-specific, the actual payment card needed to be used. As I purchased using Amex, when I tried the GWR▸ (Great Western Railway) TVM▸ (Ticket Vending Machine) obviously it was "NOT ACCEPTED" due to this ongoing issue, so I inserted another card. Once I had entered the booking reference, the screen on the TVM said something like "actual payment card must be used", rendering the whole experience impossible at the moment.

Fortunately I was able to visit a SWT▸ (South West Trains) TVM and pick up the tickets before travel.
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ChrisB
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« Reply #18 on: February 27, 2017, 14:40:34 »
Chiltern state they need actual payment card too
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Fourbee
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« Reply #19 on: February 28, 2017, 09:50:36 »
...interesting as Chiltern is a WebTIS one. Apparently Virgin West Coast do the same as well.

Going to have to watch who I book with whilst GWR▸ (Great Western Railway) sort out Amex at the TVMs▸ (Ticket Vending Machine).
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Fourbee
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« Reply #20 on: March 04, 2017, 00:59:13 »
GWR▸ (Great Western Railway) TVMs▸ (Ticket Vending Machine) now accepting American Express. About time too!
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Fourbee
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« Reply #21 on: March 04, 2017, 01:06:39 »
Ticket offices were always accepting Amex during these difficulties, although this sketch on Not The Nine O'Clock News suggested otherwise:
https://www.youtube.com/watch?v=ZF-U9nL9Ios&t=42s
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didcotdean
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« Reply #22 on: March 04, 2017, 10:01:12 »
Yes I meant to post I'd successfully used an Amex card at a Didcot TVM▸ (Ticket Vending Machine) on Thursday but forgot about it when I got back home.
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