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Great Western Coffee Shop > All across the Great Western territory > Fare's Fair > Incomplete Oyster journeys cost commuters over £53 million last year
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Author Topic: Incomplete Oyster journeys cost commuters over £53 million last year  (Read 5729 times)
Jason
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« Reply #30 on: February 23, 2017, 12:29:14 »
In my case general forgetfulness to touch out when there are no physical barriers in the way. On the rare occasions I use the tube I'll enter via a zone 1 gate-line and terminate at (for example) a DLR▸ (Docklands Light Railway) stop where I'll just wander out of the station without even a thought about tapping out.
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LiskeardRich
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« Reply #31 on: February 23, 2017, 12:32:41 »
I had an incomplete journey transferring from tube to tram at Wimbledon. I asked a member of staff for assistance as I couldn't see a tap out post. He told me to just tap in on the tram.

It showed as incomplete journey, assumed tap out Wimbledon. It charged me on that assumption.
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paul7575
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« Reply #32 on: February 23, 2017, 13:36:24 »
Quote from: richwarwicker on February 23, 2017, 12:32:41
I had an incomplete journey transferring from tube to tram at Wimbledon. I asked a member of staff for assistance as I couldn't see a tap out post. He told me to just tap in on the tram.

It showed as incomplete journey, assumed tap out Wimbledon. It charged me on that assumption.

AIUI▸ (as I understand it) many staff members at Wimbledon just don't understand how it works.   There is no way to touch in 'on a tram' if that's what he really meant.

There are two sets of validators on platform 9/10, alongside the tram stop positions, and those facing you as you walk towards a tram complete your rail or tube journey and start a tram journey.   

There's a 'third party' explanation here:  http://www.oyster-rail.org.uk/wimbledon/

Paul
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froome
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« Reply #33 on: February 23, 2017, 20:23:39 »
Quote from: Jason on February 23, 2017, 12:29:14
In my case general forgetfulness to touch out when there are no physical barriers in the way. On the rare occasions I use the tube I'll enter via a zone 1 gate-line and terminate at (for example) a DLR▸ (Docklands Light Railway) stop where I'll just wander out of the station without even a thought about tapping out.

Ditto for me.
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