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Great Western Coffee Shop > All across the Great Western territory > Who's who on Western railways > Who sets the fares at Chiltern?
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Author Topic: Who sets the fares at Chiltern?  (Read 4666 times)
Richard Fairhurst
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« on: October 10, 2016, 16:26:24 »
With my Charlbury Town Council hat on, I'd like to get in contact with Chiltern's fares team to ask a question (or make a request) about fares via the "new" line to Marylebone.

Does anyone have any knowledge about who would be best at Chiltern to approach? I did take a guess at their Commercial Director but haven't heard anything back.
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JayMac
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« Reply #1 on: October 10, 2016, 16:52:57 »
Perhaps the Pricing & Yield Manager, Daniel Wilson.

Daniel.Wilson@chilternrailways.co.uk

Or the Ticketing & Pricing Manager (can't find a name for that person on the document I have):

Ticketing & Pricing Manager
Chiltern Railways
Great Central House
Melcombe Place
London
NW1 6JJ

020 7922 9511
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Richard Fairhurst
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« Reply #2 on: October 10, 2016, 18:38:36 »
Terrific. Thanks, BNM.
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ChrisB
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« Reply #3 on: March 03, 2017, 13:49:04 »
Did you ever get an answer? If so, from whom?
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Richard Fairhurst
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« Reply #4 on: March 03, 2017, 15:54:48 »
Afraid not - never heard anything back.
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ChrisB
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« Reply #5 on: March 03, 2017, 15:58:09 »
The only email address I know Chiltern respond to for that sort of query is their customer.services@chilternrailways.co.uk one. Staff will not answer emails without an invite first.
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