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October 17, 2017, 06:52:15 AM *
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Author Topic: Chippenham Rail User Group  (Read 1140 times)
grahame
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« Reply #30 on: September 14, 2017, 05:31:43 PM »

This topic seems to have generated a lot of talk and interest ... perhaps an indication that a Chippenham Rail User Group will have some things to talk about!

1. I and a couple of others will be handing out flyers for the event tomorrow and / or Monday, afternoon and early evening.  Asking anyone here in "Frequent Posters" if you can help ... planning to adjourn for a curry (on the house) mid evening

2. Anyone like to come along on 21st?   

Flyer for 21st at http://www.twcrp.org.uk/chrug_launch.pdf

Leafletting details and draft agenda at http://www.twcrp.org.uk/chrug_setup.pdf
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grahame
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« Reply #31 on: September 15, 2017, 01:03:34 PM »

Updated agenda (printable) at http://www.transwilts.org/chrug_agenda.pdf

Quote
17:00 onward informal discussions with passenger dropping in


19:00 - Intro and who are TransWilts / Peter Blackburn (TransWilts CIC)
19:05 - GWR at and via Chippenham / Dan Okey (GWR)
19:10 - Current topics we know about at Chippenham / Graham Ellis
19:15 Local Council involvements / David Phillips (Wiltshire Council)
19:20 - Looking forward at Chippenham  / Paul Johnson
19:25 - Setting up Rail User Groups and Friends / Bob Morrison
19:30 - Wider Wiltshire and South West context / Graham Ellis
19:35 - Initial Question Panel (General Issues)
19:45 - Where do we go from here?    Volunteers / setup / admin / next meeting
20:00 - Formal close

Then informal discussions
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grahame
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« Reply #32 on: September 20, 2017, 07:11:23 AM »

Holding page (with links to various useful places) - http://www.chrug.org.uk
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grahame
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« Reply #33 on: September 21, 2017, 05:30:09 AM »

Early issues raised with us prior to tonight's meeting noted at

http://www.chrug.org.uk/earlyissues.pdf

May be on the breakfast show on BBC Wiltshire too (yeah, up early to prepare!)

Look forward to seeing anyone who can join us this evening - or indeed who comes to the 07:30 radio interview / live broadcast at Chippenham Station
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bobm
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« Reply #34 on: September 21, 2017, 06:49:44 AM »

Come and join us tonight!

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ChrisB
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« Reply #35 on: September 21, 2017, 10:14:00 AM »

Early issues raised with us prior to tonight's meeting noted at

http://www.chrug.org.uk/earlyissues.pdf

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the switch on will continue in stages as far as Thingley Junction to the west of Chippenham.

Isn't Thingley Junction to the East of Chippenham? Where the line joins the main line west of Swindon?
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bobm
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« Reply #36 on: September 21, 2017, 10:20:13 AM »

Sorry definitely to the west..

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ChrisB
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« Reply #37 on: September 21, 2017, 10:43:52 AM »

oh, I'm confusing Wooten Bassett with Thingley....
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grahame
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« Reply #38 on: September 22, 2017, 10:29:34 AM »

Good meeting ... writeup to follow

Key issues raised on the evening ...

1. Development plans around station and effect on passenger access and flows
2. Lack of backup to access platform in wheelchair if lift fails late at night
3. Commute to Bath and Bristol / late return - extended hours needed on London-centric service
4. What's needed in the next franchise.

Also desire of a good proportion of attendees to be involved / set up group. 

I'm personally delighted to see an interest in some of the long term stuff as well as the current daily; looks good for long term working of community and rail for mutually sensible development!
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ChrisB
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« Reply #39 on: September 22, 2017, 10:59:32 AM »

2 - assuming a help point is situated correctly, contact using that & a taxi would be supplied, either to final destination or nearest station that wiuld allow connection into service required.

For the number of likely users, that is likely to be sufficuent provision
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grahame
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« Reply #40 on: September 22, 2017, 04:06:25 PM »

2 - assuming a help point is situated correctly, contact using that & a taxi would be supplied, either to final destination or nearest station that wiuld allow connection into service required.

For the number of likely users, that is likely to be sufficuent provision

There is a help point at Chippenham.  Not sure how said taxi would collect a passenger dropped off the train and stuck on the island platform if the lift was broken though, which was the concern being expressed, now that the barrow crossing isn't available. 

Taxi solution semi-works for people catching late night trains out;  I believe there are 2 available in the Chippenham area on Cabfind, though anyone being put into a taxi because they can't board a late night train will find they're later than intended at wherever the can takes them - so if they're catching the last London train, a drop off at Swindon could well be after the last London train has left there ...

Frankly, the solution is to keep the lift in order; the issue causing the concern was if (1) the lift and failed and (2) the train manager failed to realise this as he helped the wheelchair off the train.    So it's remote.   The risk of harm to a wheelchair user dropped off (but still able to use the help point, unless you have a third failure) isn't a danger, but a risk of irritation - so the overall answer to a risk evaluation is "be aware, don't panic, reassure the customer" and not "lets spend a lot more money on a backup system of some sort".

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ChrisB
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« Reply #41 on: September 26, 2017, 09:57:11 AM »

Lift failure will be he sort of thing that TMs are told about via text or tablet....ther solution is to be collected by the next train,. taken to a station suitable for exit & put in a cab from there to home. Well late, so suitable comp would follow. Hopefully, the original TM would discuss beforehand with the pax & deal accordingly on their initial journey. So Swindon/Bath & a taxi off the original train & a taxi home.
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grahame
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« Reply #42 on: September 30, 2017, 03:43:13 PM »

Request for input on late / early train aspirations - written up at http://www.twcrp.org.uk/next_cpm.pdf  ... comments welcome in next 48 hours.
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grahame
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« Reply #43 on: October 11, 2017, 11:43:20 PM »

http://www.gazetteandherald.co.uk/news/15564871.Chippenham_to_get_their_own_rail_users_group/
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