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Author Topic: Selling a ticket impossible to use fully on the train for which its offered  (Read 1232 times)
grahame
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« on: September 22, 2017, 10:24:51 »

Why is the booking engine offering me a day return (Melksham to Swansea) when there's no suitable train back later in the day?



By the way - love the first class fare.  On this service, first is only available for the last 80 minutes ... the final leg of 4. What a bargain - NOT!
« Last Edit: September 22, 2017, 10:31:47 by grahame » Logged

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ChrisB
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« Reply #1 on: September 22, 2017, 10:54:11 »

Coz pax have insisted that all fares are shown for any journey requested?
Can't have it being intelligent, can we?
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Puffing Billy
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« Reply #2 on: September 22, 2017, 11:41:27 »

Perhaps the thinking is that, for a small difference, you may wish to buy the flexibility of traveling on an earlier outward train, in which case a return journey may be possible. Whether that is a sensible option depends on the likelihood of you changing your plans, and a comparison of the single, day-return and period-return fares. An algorithm for computing this would be so complicated that it is probably best to just offer all the fares and let the customer decide. 
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Trowres
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« Reply #3 on: September 22, 2017, 16:28:55 »

Why is the booking engine offering me a day return (Melksham to Swansea) when there's no suitable train back later in the day?

So that passengers from Trowbridge can travel for less than the £51.40 open return that is the only option offered from TRO» (Trowbridge - next trains)?*

*actually, there are some advance fares routed "XC (Cross Country Trains (franchise)) and connections"
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grahame
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« Reply #4 on: September 22, 2017, 16:42:46 »

So that passengers from Trowbridge can travel for less than the £51.40 open return that is the only option offered from TRO» (Trowbridge - next trains)?

Interestingly, the service I quoted is £46.30 open return and runs via Trowbridge.   The "Melksham Special" ticket lives on!

Service is so c**p on Saturday night that I've pulled my Swansea plans as impractical.   Don't fancy three trains and a bus increasing what was a 95 minute journey (1 change) when I came back on Wednesday evening to a 234 minute journey on Saturday evening, including 3 changes.
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