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Author Topic: Shortage of train crews on Great Western Railway since September 2017 - ongoing discussion  (Read 424367 times)
grahame
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« Reply #690 on: May 07, 2018, 11:11:43 »

What it doesn't say is the signal was showing a single yellow and a green.....

Oh, a WSF (Wrong Side Failure).  That will take a few hours to test then..... Tongue

Isn't yellow + green valid for home signal cleared and distant signal not cleared  Grin
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« Reply #691 on: May 07, 2018, 14:11:17 »

"Meltdown Monday"

The day the rail industry belatedly planned engineering works and scheduled trains ... then within hours of them being due to run changed them again because they find (taken by surprise?) that they don't have the crew available.

Is this a lack of joined up thinking, a false dream of a a great crew room full of staff, incompetence, or planned to let people down in two more gentle steps rather than one big step?

Train crew rosters are should be published to traincrew 5 days in advance.  Once they have been published that's it, they can't be changed, unless the driver or TM(resolve) agrees.  All the company can do is change the content of the diagram within the published booking on and off times.
Traincrew also get 5 days notice as to whether their leave has been granted.  If a driver is available for rest day working and hasn't been booked out they can be asked at anytime whether they want to work.
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SandTEngineer
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« Reply #692 on: May 07, 2018, 14:16:15 »

What it doesn't say is the signal was showing a single yellow and a green.....

Oh, a WSF (Wrong Side Failure).  That will take a few hours to test then..... Tongue

Isn't yellow + green valid for home signal cleared and distant signal not cleared  Grin

You might think that, but I couldn't possibly comment..... Cheesy
« Last Edit: May 08, 2018, 14:19:12 by SandTEngineer » Logged
Wizard
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« Reply #693 on: May 07, 2018, 14:32:14 »

"Meltdown Monday"

The day the rail industry belatedly planned engineering works and scheduled trains ... then within hours of them being due to run changed them again because they find (taken by surprise?) that they don't have the crew available.

Is this a lack of joined up thinking, a false dream of a a great crew room full of staff, incompetence, or planned to let people down in two more gentle steps rather than one big step?

Train crew rosters are should be published to traincrew 5 days in advance.  Once they have been published that's it, they can't be changed, unless the driver or TM(resolve) agrees.  All the company can do is change the content of the diagram within the published booking on and off times.
Traincrew also get 5 days notice as to whether their leave has been granted.  If a driver is available for rest day working and hasn't been booked out they can be asked at anytime whether they want to work.

Of course, the more a member of traincrew is willing to be moved at short notice the more they get favours back in the future.
« Last Edit: May 08, 2018, 06:41:50 by Wizard » Logged
Adelante_CCT
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« Reply #694 on: May 20, 2018, 04:09:05 »

A sunny Sunday is scheduled, so guess what...

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08:02 London Paddington to Great Malvern due 10:54
08:27 London Paddington to Cheltenham Spa due 10:43
08:34 London Paddington to Hereford due 11:51
09:30 London Paddington to Carmarthen due 13:37
09:56 Cheltenham Spa to Cardiff Central due 11:36
10:27 London Paddington to Cheltenham Spa due 12:45
11:13 Great Malvern to London Paddington due 14:10
11:18 Cheltenham Spa to London Paddington due 13:30
11:22 Gloucester to Cardiff Central due 12:41
11:30 London Paddington to Carmarthen due 15:49
12:27 London Paddington to Cheltenham Spa due 14:46
12:34 London Paddington to Hereford due 15:55
13:08 Cardiff Central to Bristol Parkway due 13:50
13:32 Hereford to London Paddington due 17:11
13:33 Cheltenham Spa to London Paddington due 15:45
14:55 Bristol Parkway to Cardiff Central due 15:41
16:22 London Paddington to Cheltenham Spa due 18:40
16:34 Hereford to London Paddington due 20:08
16:55 Carmarthen to London Paddington due 21:10
18:42 Swindon to Gloucester due 19:42
19:32 Cheltenham Spa to London Paddington due 21:45
19:41 Westbury to Cheltenham Spa due 21:28
21:36 Gloucester to Cheltenham Spa due 21:45
22:01 Cheltenham Spa to Cardiff Central due 23:39
All cancelled due to driver shortage, no doubt more to follow

Along with numerous other truncations
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bradshaw
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« Reply #695 on: May 20, 2018, 08:29:43 »

And the first Okehampton return service
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Timmer
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« Reply #696 on: May 20, 2018, 08:32:50 »

The list has been updated since last post was posted but suffice to say that the main headline is both North and South Cotswold lines taking a hit today. After such a great performance by GWR (Great Western Railway) yesterday on the Windsor line, normal weekend service resumed today.

UPDATE add South Wales line to the list.
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grahame
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« Reply #697 on: May 20, 2018, 08:33:34 »

And the first Okehampton return service

Shortage of crews with current route knowledge?   Grin Grin
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bradshaw
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« Reply #698 on: May 20, 2018, 08:49:44 »

Possibly, but the other three services seem to be running.
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bobm
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« Reply #699 on: May 20, 2018, 09:14:08 »

The first round trip to Okehampton has now been re-instated.
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CMRail
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« Reply #700 on: May 20, 2018, 09:14:40 »

My trip to Swindon  then will be on a voyager. Amazing.
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Timmer
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« Reply #701 on: May 20, 2018, 11:47:07 »

My trip to Swindon  then will be on a voyager. Amazing.
Yup, XC (Cross Country Trains (franchise)) services diverted via Swindon today so extra trains between Cheltenham and Swindon will make up for the cancelled GWR (Great Western Railway) ones. These might be quite busy though.
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« Reply #702 on: May 20, 2018, 12:00:58 »

Confirmation if travelling to/from Cheltenham to use XC (Cross Country Trains (franchise)), GWR (Great Western Railway) tickets accepted.

Quote
Cancellations to services between Swindon and Cheltenham Spa
Due to a shortage of train crew between Swindon and Cheltenham Spa fewer trains are able to run.
Train services running through these stations may be cancelled. Disruption is expected until the end of the day.
Customer Advice
Replacement transport has been arranged to run in place of cancelled train services. Please check your journey before travel and allow extra time. Please check station signage for the pick-up location of the rail replacement coaches.
CrossCountry are conveying passengers between Swindon and Cheltenham Spa in both directions until further notice. Arrangements have been made for Great Western Railway rail tickets to be accepted for these journeys.
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« Reply #703 on: May 20, 2018, 12:16:33 »

I went to parkway to change on a via Stroud ticket? I guess I am not meant to be?  Roll Eyes
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grahame
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« Reply #704 on: May 20, 2018, 14:15:51 »

I went to parkway to change on a via Stroud ticket? I guess I am not meant to be?  Roll Eyes

We (at TransWilts) have had some interesting discussions with GWR (Great Western Railway) and established that on principle passengers should have to pay no more for their journey when engineering works are going on or there's other disruption than when trains are running to the normal timetable that's published twice a year.

As a "for instance", passenger on the 11:32 from Warminster for Chippenham via Melksham - change at Westbury, arrive 12.12, normal day return fare £7.50 should be allowed to go via Bath Spa rather than having to either pay £14.00 or not arrive in Chippenham until 14:45.   

This makes common sense - passengers should not have to pay for the failure of the railway industry (for whatever reason) to run their regular services ... and for diverting them to a more expensive route.   

In practise, I did not hear of anyone being surcharges during the first (March) period of the change above - but as we have so many engineering days (over 50 this year) where the same thing applies, we persisted and got the principle established.  It has also helped passenger who's evening train was moved a few minutes earlier (and then took longer!) as the start time moved from super off peak to off peak.

If there's changes such that you cannot practically travel the normal "via" route, then I believe that the principle we have established allows you to take any route that's reasonable on the day.  I will leave it to you to judge how that works today ...
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