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Author Topic: Shortage of train crews on Great Western Railway since September 2017 - ongoing discussion  (Read 48214 times)
plymothian
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« Reply #705 on: May 20, 2018, 06:43:14 pm »

Possibly, but the other three services seem to be running.

The Okehampton driver duty have been split across three diagrams meaning 3 drivers with route knowledge needed...
The guard's is still one.
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TaplowGreen
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« Reply #706 on: May 21, 2018, 06:51:04 am »

Possibly, but the other three services seem to be running.

The Okehampton driver duty have been split across three diagrams meaning 3 drivers with route knowledge needed...
The guard's is still one.

I guess with 3 drivers there is always one free to look after the BBQ? 😉
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Timmer
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« Reply #707 on: May 26, 2018, 06:58:55 am »

One train you really donít want to cancel heading SW on a half term bank holiday weekend:

09:03 London Paddington to Penzance due 14:27 will be cancelled.
This is due to a shortage of train guards.

Wouldnít want to be on the 10:03.
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bobm
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« Reply #708 on: May 26, 2018, 07:46:37 am »

Agreed - although I am surprised there are not more cancellations/short workings given it is a bank holiday weekend and half term.
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lbraine
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« Reply #709 on: May 26, 2018, 07:47:34 am »

Iíll let you know - as Iím on the 10:03 (with reservations in Coach B)
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Timmer
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« Reply #710 on: May 26, 2018, 08:00:44 am »

Agreed - although I am surprised there are not more cancellations/short workings given it is a bank holiday weekend and half term.
Yes it appears GWR have faired better this time around with sorting out the rosters in time for the weekend. Mind you I should wait before saying that as we havenít seen whatís to come for Sunday yet!

A few cancellations/short workings spread around the West local part of the service which we havenít seen much of late.
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TaplowGreen
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« Reply #711 on: May 26, 2018, 08:23:04 am »

Agreed - although I am surprised there are not more cancellations/short workings given it is a bank holiday weekend and half term.
Yes it appears GWR have faired better this time around with sorting out the rosters in time for the weekend. Mind you I should wait before saying that as we havenít seen whatís to come for Sunday yet!

A few cancellations/short workings spread around the West local part of the service which we havenít seen much of late.

Not too bad (so far) apart from (inevitably) the Cotswold line, and I'd have thought GWR could make the advice a bit more helpful...ÖÖÖ.several like this

09:18 London Paddington to Evesham due 11:19


09:18 London Paddington to Evesham due 11:19 will be cancelled.
This is due to a shortage of train drivers.
Further Information
Customers are advised to travel on the next available train service.
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lbraine
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« Reply #712 on: May 26, 2018, 09:55:43 am »

Reservations on the 10:93 have been cancelled  Sad

Doubling the misery from one train load of passengers to two train loads.

Railway logic at work again Sad
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broadgage
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« Reply #713 on: May 26, 2018, 11:48:24 am »

Reservations on the 10:93 have been cancelled  Sad

Doubling the misery from one train load of passengers to two train loads.

Railway logic at work again Sad

I have very limited faith in reservations.
When is there plenty of room, you don't really need a reservation, though it is nice to have just in case.
When you really want/need a reservation due to overcrowding, then they are either not enforced or not put out.

I try to avoid rail travel at times when experience suggests that overcrowding is likely. I have however been caught out by unforeseen circumstances such as the cancellation of a previous train.
On at least two occasions my reserved seat has been occupied by someone else who has declined to move. Being reluctant to thump them, there is no option but standing.
On other occasions I have taken my reserved seat by arriving in plenty of time but still faced considerable argument from others who felt that they had a greater need.

One particular problem is when someone has booked a seat on a cancelled train , they often feel that they are entitled to that seat on the following service.

These days of course we have the added joys of the new shorter trains and what to do about reservations for the missing 5 coaches when 5 turn up instead of 5+5, or when an HST deputises for an IEP.
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"When customers say that they want a seat, they dont mean they want to sit with their knees behind their ears so that 4 more can sit down. They mean that they want an extra coach so that 74 more can sit down"
"Capacity on intercity routes should be about number of vehicles, not compressing people"
lbraine
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« Reply #714 on: May 26, 2018, 11:53:37 am »

So .. the 10:03 ex PAD arrived full and standing with passengers - like my family - left on the platform as it departed. Bursting.

Talked to the Dispatch Manager (sterling lady trying her utmost to get people on trains) and decided that the best way to get on a train and pay for first class upgrade (for 4 adults and 2 children - gulp !).

Boarded coach L to find both L and K has no seats - and the  train manager announcing that there were no first class upgrades Sad

A seat was found for my 78 year old father-in-law, so kudos points to the train crew for that.

Overall we have paid just over £1000 pounds for return tickets - for the privilege of standing/sitting on a vestibule floor.
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broadgage
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« Reply #715 on: May 26, 2018, 12:05:49 pm »

Very poor, and increasingly common, regrettably.
Under the circumstances, I don't see what else the staff could have done.

If however GWR were running their business competently, by engaging enough staff to reliably run the advertised service, then this sort of situation would not regularly arise.


 
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"When customers say that they want a seat, they dont mean they want to sit with their knees behind their ears so that 4 more can sit down. They mean that they want an extra coach so that 74 more can sit down"
"Capacity on intercity routes should be about number of vehicles, not compressing people"
lbraine
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« Reply #716 on: May 26, 2018, 12:06:35 pm »

Oh - and the continuous scrolling messages on the platform train destination boards detailing the  better, faster, more trains railway in 2019 caused many a sarcastic comment from GWR customers.

ĎAll for nothing/waste of moneyí if trains canít be run to the published timetables now was the general sentiment. Perhaps a little more flowery language was used though.
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phile
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« Reply #717 on: May 26, 2018, 12:41:19 pm »

Most of the crew shortages today seem to be at the back end rather than drivers
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TaplowGreen
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« Reply #718 on: May 26, 2018, 02:01:51 pm »

Agreed - although I am surprised there are not more cancellations/short workings given it is a bank holiday weekend and half term.
Yes it appears GWR have faired better this time around with sorting out the rosters in time for the weekend. Mind you I should wait before saying that as we havenít seen whatís to come for Sunday yet!

A few cancellations/short workings spread around the West local part of the service which we havenít seen much of late.

Thought it was too good to last, cancellations are rolling in thick and fast now............Öusual reasons, no drivers/Guards.

They'd better not cancel any more Exeter services this evening with Chiefs playing at Twickenham this afternoon.

09:03 London Paddington to Penzance due 14:27
12:18 London Paddington to Moreton-In-Marsh due 14:00
12:28 Evesham to London Paddington due 14:30
12:30 London Paddington to Weston-Super-Mare due 14:40
12:58 Oxford to London Paddington due 14:00
13:30 London Paddington to Bristol Temple Meads due 15:20
14:40 Bristol Temple Meads to London Paddington due 16:38
14:48 London Paddington to Oxford due 15:50
15:00 Weston-Super-Mare to London Paddington due 17:38
15:28 Evesham to London Paddington due 17:30
15:29 Swansea to London Paddington due 19:14
15:30 London Paddington to Weston-Super-Mare due 17:40
16:03 London Paddington to Penzance due 21:28
16:18 London Paddington to Evesham due 18:23
16:29 Swansea to London Paddington due 20:14
16:40 Bristol Temple Meads to London Paddington due 18:37
16:58 Oxford to London Paddington due 18:00
17:00 Brighton to Bristol Temple Meads due 20:28
17:00 London Paddington to Carmarthen due 21:48
17:03 London Paddington to Plymouth due 20:35
17:25 Evesham to London Paddington due 19:30
17:30 London Paddington to Weston-Super-Mare due 19:50
18:00 London Paddington to Swansea due 21:43
18:00 Weston-Super-Mare to London Paddington due 20:40
18:18 London Paddington to Evesham due 20:23
18:48 London Paddington to Oxford due 19:50
19:20 Westbury to Southampton Central due 20:22
20:45 London Paddington to Swansea due 00:25
21:36 Evesham to London Paddington due 23:51
21:40 Bristol Temple Meads to Avonmouth due 22:08
22:16 Avonmouth to Bristol Temple Meads due 22:50
22:20 London Paddington to Oxford due 23:27
23:35 Reading to Gatwick Airport due 01:05
« Last Edit: May 26, 2018, 02:18:20 pm by TaplowGreen » Logged
Timmer
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« Reply #719 on: May 26, 2018, 02:27:49 pm »

disappointing after a reasonable start. Big gaps in IC services appearing later in the afternoon.


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