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Author Topic: Shortage of train crews on Great Western Railway since September 2017 - ongoing discussion  (Read 158862 times)
IndustryInsider
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« Reply #1275 on: December 13, 2019, 01:41:18 pm »

I appreciate the efforts being made to let everyone who they can inform of the expected issues this weekend.

That is indeed a welcome approach rather than just putting up a raft of cancellations on the day.
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TaplowGreen
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« Reply #1276 on: December 13, 2019, 04:59:08 pm »

Just received an email from GWR to say my train wonít be running this Sunday. I appreciate the efforts being made to let everyone who they can inform of the expected issues this weekend.

We have no choice but to return home Sunday evening so are hoping for the best.

I really feel for you Timmer - this is the reason why I gave up on travelling long distance (PLY-PAD) with GWR on Sundays a few years ago - if they run, they're generally colossally overcrowded and all too often there are mass cancellations with pathetic excuses like this.

Customers deserve better - the fact they have warned you in advance is, I guess, of some small comfort, but I feel even more for people who aren't contacted and turn up to find the inevitable chaos.
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Timmer
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« Reply #1277 on: December 13, 2019, 05:17:04 pm »

I really feel for you Timmer - this is the reason why I gave up on travelling long distance (PLY-PAD) with GWR on Sundays a few years ago - if they run, they're generally colossally overcrowded and all too often there are mass cancellations with pathetic excuses like this.

Customers deserve better - the fact they have warned you in advance is, I guess, of some small comfort, but I feel even more for people who aren't contacted and turn up to find the inevitable chaos.
Thx TG. Iím with you and Broadgage in that I donít like using the railways at weekends for the many and varied reasons. The service seems second best compared to weekdays.

I have a plan to travel via Bath changing there but hoping not to bump into Bath Christmas market traffic heading home on the last day. There is a chance that GWR may announce on the day that the service half an hour later after the train we were due to travel on may make additional stops in which case we shall wait at Paddington and catch that one so we have options. We will just have to make sure we get to the train in good time as it could be very busy.

I feel more for people heading to/from the SW where services are going to be most affected.

In the meantime we shall enjoy our weekend in London with family and friends and cross the bridge of getting home Sunday evening when we come to it.
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TaplowGreen
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« Reply #1278 on: December 14, 2019, 04:20:45 pm »

Getting warmed up for tomorrow - all cancelled due to crew shortage - despite GWR telling people that they can use tickets for tomorrow today, they have cancelled (amongst others) the 2003 which is the last service of the day to the Westcountry - it'll be interesting to see what contingency plans are in place to get people back to Plymouth.

15:01 Plymouth to London Paddington due 18:21

16:03 London Paddington to Plymouth due 19:21

17:00 Cheltenham Spa to London Paddington due 19:06

17:04 Reading to Redhill due 18:23

18:30 Redhill to Reading due 19:51

19:27 London Paddington to Didcot Parkway due 20:48

20:03 London Paddington to Plymouth due 23:45

21:02 Didcot Parkway to London Paddington due 22:31

22:35 Reading to Oxford due 23:17

23:43 London Paddington to Reading due 00:42
« Last Edit: December 14, 2019, 04:30:01 pm by TaplowGreen » Logged
SandTEngineer
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« Reply #1279 on: December 14, 2019, 04:56:18 pm »

Getting warmed up for tomorrow - all cancelled due to crew shortage - despite GWR telling people that they can use tickets for tomorrow today, they have cancelled (amongst others) the 2003 which is the last service of the day to the Westcountry - it'll be interesting to see what contingency plans are in place to get people back to Plymouth.

15:01 Plymouth to London Paddington due 18:21

16:03 London Paddington to Plymouth due 19:21

17:00 Cheltenham Spa to London Paddington due 19:06

17:04 Reading to Redhill due 18:23

18:30 Redhill to Reading due 19:51

19:27 London Paddington to Didcot Parkway due 20:48

20:03 London Paddington to Plymouth due 23:45

21:02 Didcot Parkway to London Paddington due 22:31

22:35 Reading to Oxford due 23:17

23:43 London Paddington to Reading due 00:42

They must have heard your frustration TG, as the Plymouth cancellation has moved from the 2003 back to the earlier 1903......
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TaplowGreen
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« Reply #1280 on: December 14, 2019, 05:31:11 pm »

Getting warmed up for tomorrow - all cancelled due to crew shortage - despite GWR telling people that they can use tickets for tomorrow today, they have cancelled (amongst others) the 2003 which is the last service of the day to the Westcountry - it'll be interesting to see what contingency plans are in place to get people back to Plymouth.

15:01 Plymouth to London Paddington due 18:21

16:03 London Paddington to Plymouth due 19:21

17:00 Cheltenham Spa to London Paddington due 19:06

17:04 Reading to Redhill due 18:23

18:30 Redhill to Reading due 19:51

19:27 London Paddington to Didcot Parkway due 20:48

20:03 London Paddington to Plymouth due 23:45

21:02 Didcot Parkway to London Paddington due 22:31

22:35 Reading to Oxford due 23:17

23:43 London Paddington to Reading due 00:42

They must have heard your frustration TG, as the Plymouth cancellation has moved from the 2003 back to the earlier 1903......

According to Journeycheck the 2003 is cancelled, the 1903 is "starting late", both due to crew shortage.
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Timmer
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« Reply #1281 on: December 14, 2019, 05:43:45 pm »

How late is ďstarting lateĒ?

Iíve travelled on the 1903 and itís normally a busy train full of London day trippers from the SW heading home.

RTT is showing the 1903 as actually cancelled ďdue to late arrival of an inbound serviceĒ.
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TaplowGreen
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« Reply #1282 on: December 14, 2019, 07:24:31 pm »

As of now (1923), 1903 is showing "delayed" due to crew shortage, 2003 cancelled for same reason.

Could be some long taxi rides tonight.
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SandTEngineer
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« Reply #1283 on: December 14, 2019, 07:35:59 pm »

The 1903 has just left at 1935 and the 2003 is now cancelled again...... Roll Eyes
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TaplowGreen
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« Reply #1284 on: December 14, 2019, 08:15:23 pm »

So people were advised by GWR to travel today/Monday to avoid the impending chaos tomorrow......and what happens?

The p**s up in a brewery analogy would seem both ironic and appropriate in the circumstances, given the main reason for tomorrow's no shows.
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Timmer
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« Reply #1285 on: December 14, 2019, 11:50:27 pm »

The 1903 has just left at 1935 and the 2003 is now cancelled again...... Roll Eyes
Leaving that late it may have picked up some early arriving passengers for the 2003 who I bet were breathing a huge sigh of relief that they arrived at Paddington early.
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Adelante_CCT
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« Reply #1286 on: December 15, 2019, 07:28:36 am »

Extract from the GWR information release above
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On the route between London Paddington and South Wales GWR will continue to operate an hourly service between London and Swansea;

They couldn't even manage that with half the Swansea services being cancelled today on top of all the 'additional' Cardiff services that are not showing on Journeycheck because they were cancelled a couple of days in advance.

Also not mentioned on Journeycheck is they have added an hourly Paddington-Reading-Didcot service to slightly compensate for today.
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Timmer
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« Reply #1287 on: December 15, 2019, 08:41:50 am »

Extract from the GWR information release above
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On the route between London Paddington and South Wales GWR will continue to operate an hourly service between London and Swansea;

They couldn't even manage that with half the Swansea services being cancelled today on top of all the 'additional' Cardiff services that are not showing on Journeycheck because they were cancelled a couple of days in advance.

Also not mentioned on Journeycheck is they have added an hourly Paddington-Reading-Didcot service to slightly compensate for today.

Yes, every cancellation/alteration you see listed on Journeycheck is in ADDITION to everything already cancelled/altered earlier this week and removed from the system.

Now I am really concerned for those heading South West as both the 1403 and 1603 PAD-PNZ have been added to the already badly affected SW timetable with even some of the Bristolís, which could have helped those heading SW axed as well.

We can only hope for some later reinstatements. I donít know what Iím going to find when we arrive at Paddington later this afternoon. What a start to the new timetable. Sad.
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TaplowGreen
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« Reply #1288 on: December 15, 2019, 09:20:52 am »

GWR Twitter response seems to consist of "Sorry, we've got a crew shortage, you can catch the next train"

Interesting also that they are advising that they are "trying to source" road transport - they've known that this was going to happen for days, if not longer - why was this, at the very least, not put in place in a timely fashion?
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SandTEngineer
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« Reply #1289 on: December 15, 2019, 09:41:45 am »

Light the blue touch paper and retire......

This was posted elsewhere by an GWR insider:
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With a large number of depots' Christmas parties last night (and the complete failure to negotiate Sunday's inside the working week for the last 20 years) today was going to be a challenge!

The sad fact is that the timetable today is dictated by where the class 80x fleet needs to be tomorrow so that Hitachi dont have an excuse to short form....
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Out of this nettle, Danger, we pluck this flower, Safety.
[Henry IV, Part 1, Act 2, Scene 3]
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