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Author Topic: IETs into passenger service from 16 Oct 2017 and subsequent performance issues  (Read 179878 times)
a-driver
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« Reply #1935 on: July 17, 2019, 01:46:29 pm »

...perhaps even a fridge to keep cold drinks cold...

I hope there's a catering question for Mark Hopwood (though not of the predictable and fruitless 'bring back the buffet' type) concerning the future of refreshment provision on IETs and how use will be made of the expensive kitchens installed on the new trains.  Lots of options, including ordering from your seat via an app, rather than the falling-between-two-stools* approach we're currently seeing.

*By which I mean failing to maximise the advantages of having a kitchen and a trolley on board by having lazy staff/lack of staff/lack of consistency/lack of suitable produce.

I think thereís massive potential for ordering via an app, even if itís a staff member walking through the coach with a tablet taking orders for those not technically savvy.  Thereís already enough staff onboard to make this workable surely.
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Richard Fairhurst
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« Reply #1936 on: July 17, 2019, 02:17:47 pm »

Richard, however, has not considered the fact thay many of those reservations would be for Advance tickets, that will usualy be considerably cheaper than the walk-up fare.

Um, that was my exact point...
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Celestial
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« Reply #1937 on: July 17, 2019, 03:55:27 pm »

I hope there's a catering question for Mark Hopwood (though not of the predictable and fruitless 'bring back the buffet' type) concerning the future of refreshment provision on IETs and how use will be made of the expensive kitchens installed on the new trains.  Lots of options, including ordering from your seat via an app, rather than the falling-between-two-stools* approach we're currently seeing.
Maybe the question should be whether Mark thinks that the kitchen space is being used as effectively as it ought to be, in the light of other decisions that were made about on board catering. And if not, what proposals are there to improve its use.

Though I'm definitely of the view that there are more important things than IET catering to talk about for the hour, so it won't be my question.
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Robin Summerhill
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« Reply #1938 on: July 17, 2019, 04:41:19 pm »

Quote from: Richard Fairhurst
Quote from: Robin Summerhill
Richard, however, has not considered the fact thay many of those reservations would be for Advance tickets, that will usualy be considerably cheaper than the walk-up fare.

Um, that was my exact point...

Ah yes. So you did. I misread what you had to say. Apologies Smiley
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phile
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« Reply #1939 on: July 17, 2019, 05:30:09 pm »

I hope there's a catering question for Mark Hopwood (though not of the predictable and fruitless 'bring back the buffet' type) concerning the future of refreshment provision on IETs and how use will be made of the expensive kitchens installed on the new trains.  Lots of options, including ordering from your seat via an app, rather than the falling-between-two-stools* approach we're currently seeing.
Maybe the question should be whether Mark thinks that the kitchen space is being used as effectively as it ought to be, in the light of other decisions that were made about on board catering. And if not, what proposals are there to improve its use.

Though I'm definitely of the view that there are more important things than IET catering to talk about for the hour, so it won't be my question.

Catering has got it's own thread anyway:-

http://www.firstgreatwestern.info/coffeeshop/index.php?topic=5508.1470
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TonyK
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« Reply #1940 on: July 18, 2019, 09:42:43 am »


Yes, catering is, er, adequately catered for.
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Now, please!
broadgage
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« Reply #1941 on: July 18, 2019, 11:36:32 am »

Surveys show it.
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A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
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« Reply #1942 on: July 22, 2019, 07:16:31 pm »

I haven't gone into detailed research, but there doesn't seem to have been much in the way of shortforms the past few days?
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martyjon
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« Reply #1943 on: July 24, 2019, 04:46:29 am »

A new one for me re cancellations ;-

This is due to a shortage of trains because of extra safety inspections.

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TaplowGreen
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« Reply #1944 on: July 24, 2019, 06:15:48 am »

A new one for me re cancellations ;-

This is due to a shortage of trains because of extra safety inspections.



A lot of shortforms today too;

05:05 Penzance to London Paddington due 10:02

06:47 Penzance to London Paddington due 12:21

07:36 London Paddington to Cheltenham Spa due 09:30

08:20 Plymouth to Penzance due 10:26

10:47 Cheltenham Spa to London Paddington due 12:44

10:49 Penzance to London Paddington due 16:21

11:03 London Paddington to Plymouth due 14:22

13:03 London Paddington to Penzance due 18:30

13:36 London Paddington to Cheltenham Spa due 15:30

15:00 Plymouth to London Paddington due 18:16

16:36 Cheltenham Spa to London Paddington due 18:38

17:03 London Paddington to Penzance due 22:28

19:03 London Paddington to Plymouth due 22:22

19:15 Penzance to Plymouth due 21:16

19:15 London Paddington to Swansea due 22:20
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IndustryInsider
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« Reply #1945 on: July 24, 2019, 06:32:38 am »

Yes, a pretty good day yesterday (given the temperatures) looks like not being repeated today!
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a-driver
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« Reply #1946 on: July 24, 2019, 07:31:48 am »

Are there any 9-cars out today. Iíve heard theyíve discovered issues with the electrical overhead equipment which may be specific to the 9-car sets only.
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Incider
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« Reply #1947 on: July 24, 2019, 08:01:50 am »

Are there any 9-cars out today. Iíve heard theyíve discovered issues with the electrical overhead equipment which may be specific to the 9-car sets only.

28 in service today.
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jamestheredengine
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« Reply #1948 on: July 24, 2019, 08:23:37 am »

Are there any 9-cars out today. Iíve heard theyíve discovered issues with the electrical overhead equipment which may be specific to the 9-car sets only.

We had a 9-car 802 on the 0629 from Swansea this morning, which is usually 5+5. Sounds like whatever's going on, the sets are just in unusual places.
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Incider
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« Reply #1949 on: July 24, 2019, 08:40:19 am »

Are there any 9-cars out today. Iíve heard theyíve discovered issues with the electrical overhead equipment which may be specific to the 9-car sets only.

We had a 9-car 802 on the 0629 from Swansea this morning, which is usually 5+5. Sounds like whatever's going on, the sets are just in unusual places.

There are 6 units stopped for incidents beyond Hitachi control.  1x fatality checks.  1x animal strike repairs. 2x sidelight replacement (donít you love school holidays) and 2x windscreen replacement.  Iím afraid no matter how good the engineering and reliability, you cannot eliminate these incidents.
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