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Author Topic: IETs into passenger service from 16 Oct 2017 and subsequent performance issues  (Read 548925 times)
TM
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« Reply #1695 on: June 06, 2019, 10:41:49 »

A few 5 vice 9 IET (Intercity Express Train) services for the morning peak again this morning. Now Hitachi now have the full fleet to draw on, what assurance can be given that they can supply the number required once the much enhanced timetable starts in December when this is still happening on the existing timetable?

But are they all in use ?  I haven't seen 800001 or 800002 in passenger service yet.
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« Reply #1696 on: June 06, 2019, 10:56:29 »

Quote from: TM(resolve) on June 06, 2019, 10:41:49
But are they all in use ?  I haven't seen 800001 or 800002 in passenger service yet.

Neither have I.  Neither is allocated on anything today.  Also mods such as replacing seat covers, signage improvements and minor alterations in the cab are ongoing, which I guess must affect the units available for service? 

Remember Hitachi have built trains for a set number of daily diagrams required by GWR (Great Western Railway).  The December timetable is what the total number of diagrams required, and therefore units built, was based upon.  So that will be the key moment at which things can be properly judged in my opinion.  Though there has been a disappointing number of short forms (though still a low percentage compared to the overall number of trains run) over the last few days.
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broadgage
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« Reply #1697 on: June 06, 2019, 12:18:57 »

It does seem that a possible date for reliably full length trains is receding further and further into the future.
December will be well over two years after the first units were introduced.

So with a contract for 27.5 years, about 10% of the total life of the contract will have had regular short formations, progress I know but still regrettable. 

With a large fleet, there will ALLWAYS be some units out of traffic for works attention, so does this mean that there will ALLWAYS be short formations due to this ?
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A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU (Diesel Multiple Unit) is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
IndustryInsider
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« Reply #1698 on: June 06, 2019, 14:06:45 »

The new timetable is running late, it should have been last December and that timetable is what the train build was specified for (Class 800 wise at least). 

The electrification delays and postponements stopped last December from happening for a year.  We were in a fortunate position that the design of the fleet could be adapted quite easily to be all bi-mode.

Assuming the timetable is introduced in December, should there be an average of more than 2% of trains shortformed to 5 cars when they should be 9 or 10, or more than 0.2% of trains cancelled due to train reliability/availability, then I will be totally supportive of Broadgage’s opinions in that regard.
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Clan Line
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« Reply #1699 on: June 06, 2019, 18:21:59 »


This is not the level of customer service that passengers expect and deserve in 2019.


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bobm
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« Reply #1700 on: June 06, 2019, 18:43:16 »

A good Train Manager should be fully aware of the staff he has aboard his train. In an emergency he may well need their assistance.

He/she doesn't necessarily need to know (or be able to find out straight away) if they have a working trolley or where precisely in the formation they are though.   Similarly if any ticket issuing machines in the other five cars of a ten car train are working.

Totally agree they need to know who they are working with - but not so much their equipment.

As with any statement to a customer probably best to qualify it with "as far as I know" if not sure - but I very much doubt any intentional deception was intended.
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IndustryInsider
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« Reply #1701 on: June 06, 2019, 19:22:53 »

Quote
19:00 London Paddington to Bristol Temple Meads due 20:43
Facilities on the 19:00 London Paddington to Bristol Temple Meads due 20:43.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 5 coaches instead of 9.
Last Updated:06/06/2019 13:17

Not a good train to be formed of 5 coaches.

However, it’s not.  800010/13 doing the honours as seen at Reading.  You can’t believe what’s on JourneyCheck!
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rogerw
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« Reply #1702 on: June 06, 2019, 19:34:59 »

Journey check seems to be becoming less and less reliable of late
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« Reply #1703 on: June 06, 2019, 19:54:00 »

Got on a three carriage 158 today, now there's the seats to have,  almost as much spring as an old mk1 corridor stock seat!
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martyjon
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« Reply #1704 on: June 06, 2019, 20:33:20 »

Journey check seems to be becoming less and less reliable of late

... and honest on the reporting.

Take this morning, a round trip between Reading and Basingstoke was cancelled with both legs of the round trip being due to a late running train in front of this one.

How can a cancelled train have a late running one in front of it, what they meant to say was this service has been cancelled due to a late running train in front of the previous service operated by the stock of this service and to enable the service to get back on schedule this service and its return working has regrettably been cancelled.
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grahame
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« Reply #1705 on: June 06, 2019, 20:40:33 »

Journey check seems to be becoming less and less reliable of late

... and honest on the reporting.

Take this morning, a round trip between Reading and Basingstoke was cancelled with both legs of the round trip being due to a late running train in front of this one.

How can a cancelled train have a late running one in front of it ...

Path of the local stopper from Reading taken up by a late running Cross Country express?
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JayMac
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« Reply #1706 on: June 06, 2019, 20:43:52 »

Got on a three carriage 158 today, now there's the seats to have,  almost as much spring as an old mk1 corridor stock seat!

And significantly less legroom than on an IET (Intercity Express Train). I'm a mere 5'10½" (in my heels) and I find my knees rubbing the seat back in front on GWR (Great Western Railway) Class 158s if I choose to 'relax' into the seats rather than sit bolt upright. As for soft springy seats, they offer a false sense of comfort. They don't promote good posture and almost force you to slouch into them.
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Incider
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« Reply #1707 on: June 06, 2019, 21:31:06 »

Quote from: TM(resolve) on June 06, 2019, 10:41:49
A few 5 vice 9 IET (Intercity Express Train) services for the morning peak again this morning. Now Hitachi now have the full fleet to draw on, what assurance can be given that they can supply the number required once the much enhanced timetable starts in December when this is still happening on the existing timetable?

But are they all in use ?  I haven't seen 800001 or 800002 in passenger service yet.

They aren’t, 800002 will be first into passenger traffic, with 800001 the last, sometime later this year.


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« Reply #1708 on: June 06, 2019, 22:59:50 »

Two more sets still to come then.  If those were available you’d probably solve 90+% of the current short forms.
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Worcester_Passenger
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« Reply #1709 on: June 07, 2019, 06:26:18 »

Journey check seems to be becoming less and less reliable of late
I frequently get a complicated display up in the top left of the Coffee Shop, but when I click on 'Train Running', JourneyCheck shows nothing-to-report. 

Is this just me or are other people getting the same?
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