Train Graphic
Great Western Passengers' Forum Great Western Coffee Shop - [home] and [about]
Read about the forum [here]. Register and contribute [here] - it's free.
Random Image
Train Running @GWR Twitter Acronyms/Abbreviations Station Comparator Rail News GWR co. site Site Style 1 2 3 4 Chat on off
December 18, 2017, 10:31:35 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
News: A forum for passengers ... with input from rail professionals welcomed too
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: If only GWR had this issue.....  (Read 238 times)
IanL
Hero Member
*****
Posts: 335


View Profile
« on: November 16, 2017, 03:38:30 PM »


Japanese train co apologies for train that departed 20s early:

http://www.bbc.co.uk/news/world-asia-42009839
Logged
TaplowGreen
Hero Member
*****
Posts: 2963


View Profile
« Reply #1 on: November 16, 2017, 05:25:36 PM »


Japanese train co apologies for train that departed 20s early:

http://www.bbc.co.uk/news/world-asia-42009839

I don't think GWR management have ever "sincerely" apologised for anything!
Logged
didcotdean
Hero Member
*****
Posts: 714


View Profile
« Reply #2 on: November 16, 2017, 05:40:10 PM »

Here is the original apology (in Japanese): http://www.mir.co.jp/company/release/2017/post_109.html

The cause apparently: The crew did not sufficiently check the departure time and performed the departure operation 20 seconds early.

Action: We taught the crew so that the basic actions to prevent recurrence are thoroughly carried out.

Best bit is:

"Please note that there are no customer complaints in this matter."
Logged
rogerw
TransWilts Member
Hero Member
******
Posts: 302



View Profile
« Reply #3 on: November 16, 2017, 05:42:57 PM »

South west trains did this on a very regular basis as the door closing sequence rarely took more than 10 secs of the 30 secs allowed.
Logged

I like to travel.  It lets me feel I'm getting somewhere.
Bmblbzzz
Hero Member
*****
Posts: 1191


View Profile Email
« Reply #4 on: November 17, 2017, 09:36:37 AM »

A train that leaves early is potentially more of a problem for passengers than one which leaves late. I don't think 20 or even 30 seconds will make a difference though.
Logged

Day return to Infinity, please.
IndustryInsider
TransWilts Member
Hero Member
******
Posts: 6083


View Profile
« Reply #5 on: November 17, 2017, 10:29:38 AM »

I see countless trains leave early due to over zealous dispatch, though never an apology!  Cheesy
Logged

To view my cab run over the new Reading Viaduct as well as a relief line cab ride at Reading just after Platforms 12-15 opened and my 'before and after' video comparison of the Cotswold Line Redoubling scheme, see: http://www.dailymotion.com/user/IndustryInsider/1
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by a customer of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules (email link). Forum hosted by Well House Consultants